Costa del Sol affiliated by Melia

Seperate lifts for the different blocks. We had a suite which had a seperate sofa are with a sliding door between the areas. Balcony door is quite heavy to slide across. The beds weren’t as firm as some of the reviews said, pillows were soft. Maid attended the room daily. The wall sockets are still the EU style so I didn’t have a wall adaptor but got one from the shop. The rooms could do with a little freshen up by looking at the details. (Marks on lampshades, dirty grout, purple flaking paint headboards, a few more coat hangers for clothes) there are no drawers for clothes so I’m not sure what people do for long stays. Shower water seemed to take a while to come through hot but once it did it was piping. There is a fridge with water. You can hear the toilets flushing from other rooms due to the pipe work. Hotel overall is clean and tidy. Check in seemed a little slow and we arrived at 2pm but was told our room wasn’t ready till 3 which is fair as that is check in time. They have a luggage room which we used twice once on check in and check out. Nightly entertainment in the lobby usually around 9:45pm. The hotel was busier than I was expecting for early May. Pool doesn’t open till 9am they have a barrier up so people can’t reserve loungers etc. You are given a towel key card to collect and return towels, If you don’t return it’s €20. There’s a dj playing music at the pool bar around 4pm. Didn’t use the beach loungers as you had to pay for them. We had a cloudy few days so no one was at the pool but as soon as we had a sunny day by 11am most the loungers were taken up. There is pool entertainment some days on the schedule. Breakfast was great, large selection. I loved the fresh artisan breads. Hot counter buffet and cold selections too even Prosecco if you fancy. Coffee machine is ok but there is a paid for Starbucks machine at the lobby if that’s your preference. Out of the back of the hotel there is a few small supermarkets which is handy. Local area is cheap for food and drinks. Sangria out and about is around 4-5€. Lots of beer happy hours. Beach access at one entrance of the hotel turn right to a small harbour that’s where we took the 2 hour dolphin trip for €20pp and we saw dolphins so well worth it. Turn left out the beach side of the hotel and there is an abundance of beach bars loungers restaurants the choice is overwhelming! You can keep walking all the way long to torremolinos it was a bit further than we thought up the steps. Dont forget to explore the back streets behind the main promenade - we almost did but there’s some small independent places along a long narrow street. We attempted the bus to Marbella annoyingly to find out that the coach style bus that runs there is cash only but most the other buses are both. Used Bolt taxi’s it’s very efficient. The nearest metro is a good 10/15 min walk away but it is direct to and from the airport, also used this to go to Malaga city.

We stayed here for 3 days to celebrate our anniversary. We had come from a wedding in Benalmadena so arrived early ( we fully expected to wait for our room ) so put our bags in the luggage area. We were given our double room at 3pm, it was a lower room at the front of the hotel with closed in balcony ( we believe also used as a disability room, but heaven knows how it had so much furniture in it you couldn’t move ) the next morning we opened the patio door and were overwhelmed by the smell of smoke, it smelt stale to us but we were told it was probably from the people standing out the front of the hotel. We asked to be moved and were told we would need to check out of the room by 12 and could have a room by 3pm. Another day with our bags in the luggage room ! We finally went into a new room again on the lower floor with a closed in balcony, you couldn’t barely open the door it was so stiff and you had to climb over the arm of the sofa bed to reach it. We had no dressing table, no drawers to put clothes, no safe place to make tea no toilet brush and no shower gel and the strangest little shelf under the tv, the shower handle was also loose. We had to use the sofa bed for our belongings make tea precariously on the shelf by the tv and put few things on the tiny bedside table. Not quite sure what the big lamp was for either ! I’m not sure how people would manage in this room for a length of time given that we were only there 3 nights we actually just couldn’t be bothered to ask to be moved again. However if you are planning on sleeping in these rooms think again. The toilets are so loud when you flush them that you actually think it’s your one each time one is used ( bearing in mind a lot of people use them through the night ) we had to laugh in the end and just make the most of it but it would be really disappointing if you were there for a proper holiday. On our 3rd day we did find out that the hotel was no longer owned by Melia and had been taken over that day so they probably would not be bothered by any of our comments anyway. I’m sure the new owners will be making positive changes. You could not fault the location, cleanliness, food and other areas of this hotel. The absolute best thing about this hotel is ALL THE STAFF they are absolutely faultless and would do anything to help anyone. They are a credit to the place and given all of the above negatives would be the only thing that would bring us back. This was our second stay and hopefully will not ultimately be our last

We had a premium room with a Seaview, lovely view of the Harbour and the Mediterranean Sea, but unfortunately our room wasn't cleaned properly. We requested that the floor was cleaned but it still had lots of bits on the floor. Also one day no towels were left. The staff who deserve a mention for their professionalism are Daniel and Fernando, they went out of their way to help. But unfortunately one member of housekeeping, Noona, was really quite rude when I requested something, not what you expect when you're paying a premium price. But all the other staff were helpful.

We stayed here for 1 week. We had a wonderful experience: room was clean, comfortable and spacious. The food was beautiful, staff very friendly and helpful. The pool area is fab, with the beach across the road. Salome in the pool bar was very friendly and helpful. She makes unreal cocktails and went over and above to write down nearby tapas restaurants for us to try.

We stayed here for 3 nights Thursday-Sunday in a marina & sea view suite, I’m also 8 months pregnant. We arrived early about 1pm and they put us in a room straight away which was brilliant, the view was okay, we was the last room down the side of the hotel so the sea view was very minimal to the side of us. The room was spacious, clean & modern, as was the bathroom. The biggest downside to the holiday was actually the beds, it’s like sleeping on concrete, I thought perhaps it’s just me being pregnant uncomfortable so didn’t say anything, but the first night my husband woke up and said the beds are awful and he’s awoken with a bad back. It helped us start the day early haha as we both couldn’t wait to get out of bed every day, they was rock solid beds, we even tried to pad it out with duvets provided by the hotel but no luck, this caused a lot of discomfort for me during the nights. The hotel grounds are lovely & the location is perfect. The pool area is lovely, again one more downside to the hotel is the lifeguards on duty, they have a no reserving beds policy, which I think is absolutely brilliant for all the people down at 6am reserving beds, during the day if you are not there he puts a ticket on your bed & then when he walks round again if the tickets still there he removes your stuff, which I think is a little unfair, especially for the people like us who booked full board. I feel during lunch hours this rule should be set aside, it didn’t happen to us thank god but see it happen to a few people where they had gone for lunch in the hotel Resturant for not even half hour and returned to other people on their beds, even though they had been using them all morning so clearly was not reserving them. These people have paid full board like us, spent more money to be there to then have that happen, it sort of puts a downer on the stay and makes you not want to use the hotel facilities. As I said, the concept of what he’s doing is great, but perhaps shouldn’t be done during hotels lunch time for the full board guests. You can see there’s not enough sun beds for how big the hotel is and it’s around midday that you notice that, when everyone is looking for sun beds that aren’t available, there definitely isn’t enough out, I wouldn’t like to visit in the height of the season. Food was nice, the selection was very repetitive every day the same stuff so we did eat out a bit, but it was nice & the Resturant was clean. We said if we knew what we knew now we would have just booked breakfast included only, as that was the best selection of the day & then lunch/dinner out. Overall the hotel is lovely & perfect location for a short stay, just a few little things that could be changed to help the stay. I would return if we visited again, aslong as the beds were most comfortable haha.