Ikos Andalusia

We visited Andalusia in the last week of its opening in Nov 2025 and we had really lovely weather. This was our 15th IKOS holiday and our first out of Greece. We were not disappointed it was everything that the Greek resorts give us and it was nice to explore the Spanish coastline both by using the cycle hire and the car hire for the day. We truly had a wonderful holiday. We had a great wine tasting by the brilliant Alicia and also met Jose Antonio the sommelier who both looked after us extremely well throughout our trip. Thank you 🙏 both. We are coming back in 2026 so hopefully will see you again. Zuzana in the main bar was a superstar and we really enjoyed chatting with her. We also booked the cocktail class and the man who did that was great 👍 along with the man who worked in the cocktail bar in the evening. Both wonderful cocktail makers. We had some wonderful food in all the restaurants and were lucky enough to dine in them all throughout our stay. Thank you to Dimitris and Asteris in the Italian, we had a wonderful evening meal. What made our stay so memorable was meeting Martha Karamaus the Reception manager who we had heard about from our dear friend Katerina who is a manager at IKOS Dassia and Martha is a relative of hers. She is a beautiful person and we really loved meeting her at Andalusia and when we re visit this year we hope to see her again. Thank you so much for looking after us.

We had the most amazing stay at Ikos Andalusia. The service felt genuinely warm, the food was outstanding (every restaurant was a hit), and the whole place has this relaxed, luxurious vibe without feeling stuffy. Waking up to sea views, spending the day by the pool, and ending with dinner at sunset — it just felt easy and special. We left already wanting to come back.

This was our 3rd Ikos stay, having previously visited Dassia and Porto Petro. We were in a Party of four. Our staying in standard and my husband's sister in Deluxe. The main theme of this review is about the service, which is (for us) what sets Ikos apart and is why we happily pay the premium price. If this review was purely about service is would be 3 stars. The four stars recognise the whole holiday. The service at Ikos Andalusia was simply sub (previous) Ikos standards we experienced Each service issue in isolation was minor. It was the regularity of them that became annoying, including after we had left. When... We were at the airport for our flight home when my husband got a call from his brother in law, as there was an outstanding balance against his room - the booking being made by my husband. They went through every payment and date to find the error (made by Ikos) as there was no balance to pay. The worst thing being that it was the exact same error and exercise gone through the day before, when my husband went to settle up and had to go through every detail and date to correct an Ikos error. Pool service was consistently poor with staff focusing on busier areas. Many times we had long waits, eventually giving up and going to the nearest bar for water. Dinner service was not to usual high standards. Some examples follow. At one meal (with 2 service staff) one waiter asked if we would like top ups (correct drinks), the other rushed in putting still water in my sparkling water and the wrong wine. Another time I ordered dishes that did not arrive. Another where drinks were left outside (having moved us inside due to strong winds), with no staff available my husband went to collect them - suddenly descended upon by staff recognising what was happening. The most disappointing thing was simply the lack of personal interaction with waiting staff which we greatly enjoyed on our other Ikos visits. The friendliness was simply not there. I can only assume there was a combination of a lack of staff and some training issues. The front office staff kindly gave us a couple of complimentary offers as an apology, but it didn't take away the many small disappointments we simply didn't expect. This paled compared to my sister/brother in laws problems. They moved room twice, ending up in a Deluxe 2 bedroom villa!. Their 1st room had electrical issues, their 2nd bird excrement on the balcony. With one incident where my brother in law was fully lathered up in the shower when the power and water was turned off (for maintenance work) without their being told. One (near) whole holiday annoyance for them was the Whats App concierge calling him by my husbands surname in all conversations. The check in staff having put in the wrong details for standard and deluxe guest on arrival. After multiple requests to fix this, they did so on day 6 of 7. Their highlight was the service in the deluxe area and they still had a great time. Our highlight was the food which was great in every restaurant. I would also encourage anyone thinking of visiting to combine it with a stay in one of the many amazing cities and towns in this part of Spain. Seville, Cadiz, Granada, etc etc. We had a wider family stay in Seville and Cordoba before heading to Ikos.

We recently returned from our second stay at Ikos Andalusia and while we still had a very enjoyable holiday overall, there were some noticeable differences from our first visit that are worth highlighting. The resort itself remains beautiful, immaculately maintained and set in a fantastic location. Many of the staff are warm and welcoming and the all inclusive concept continues to be one of the strongest in the market. However, service levels felt less consistent this time around and in some areas there has been a clear decline. Most notably, the room service food was extremely disappointing. On multiple occasions it was tasteless, poorly presented and often arrived undercooked. This was not a one off experience but a repeated issue throughout our stay. For a resort positioning itself as a premium luxury offering, the standard of in room dining felt far below expectations and quite frankly grim at times. It is an area that requires urgent attention as it significantly impacts the overall guest experience, particularly for families who rely on this option. Restaurant reservations have also become far more difficult to secure. Despite attempting to book well in advance, including months prior to arrival, we were unable to obtain a single reservation at the Asian restaurant for any evening during our stay. This was frustrating and detracted from the seamless experience we remembered from our first visit. There also appears to be a widening gap between what is offered to Deluxe Collection guests and those on the standard package. It is fully understood that paying for a premium tier should provide additional benefits. However the standard package is already very expensive and should still feel accessible and premium in its own right. At times it felt as though availability and service were weighted more heavily toward Deluxe guests, which is something worth considering when positioning the different packages. We share this feedback constructively. Ikos Andalusia remains a wonderful resort in many respects and we did have a lovely holiday. However there has been a noticeable shift since our first stay and we hope these points are helpful in ensuring the experience remains aligned with the premium pricing and reputation of the Ikos brand.

Its perfect for young families and just as good as our Ikos Porto Petro experience. First impressions were excellent. The transfer was smooth and comfortable in a spacious executive taxi van, which even included a car seat for our son, a really reassuring and thoughtful touch as we didn’t need to take our own doona. On arrival, we were greeted by friendly and welcoming staff at reception. Unfortunately, our check in coincided with a nationwide system outage, so it took longer than expected, but this was completely out of the hotel’s control and handled as well as possible by the team. We were then escorted to our room. We stayed in a Superior Double, which was comfortable but smaller than expected. If you’re travelling with a baby, I would definitely recommend upgrading to a Junior Suite for the extra space. Our room was located directly in front of the family pool, which was ideal. It gave a great atmosphere and was perfectly positioned halfway between the main reception and the restaurants. We were given a pram which was a little worse for wear, so this was the only very minor difference compared to Ikos Porto Petro, where Stokke YOYOs are available. Same with the cot it was quite old and our first ecperience with ikos in mallorca was a large Stokke cot. The pool layout is excellent, especially for families with young children. The family pool area was where we spent most of our time, and the pool staff were extremely attentive, always checking if we needed anything. There’s also a great selection of adults only pools for those wanting a quieter, more relaxed environment. We visited at the end of April and early May, and the weather was hit and miss. We were so grateful that the Ikos pools are heated outdoors, otherwise we would not have spent as much time in them as we did. Overall, Ikos Andalusia is a brilliant resort with outstanding service, especially for families. We are planning to return again in May, but this time we are opting for one of the larger rooms as part of an extended family holiday. I’ll report back again on that experience.