Alua Calas de Mallorca Resort

Just back from a week in the Alua and we had a great time. Having read the reviews about all rooms having a sea view I was a bit disappointed with the room we were allocated which was on the left side facing the cove not the pool and just felt a little more run down than the ones facing the pool which also had a sea view. The balcony door didn’t lock and wasn’t fixed during our stay despite being told by reception it would be. The food was fantastic no complaints at all so much choice and the staff were lovely. The all inc drinks were not the best and the beer and soft drinks tasted watered down. The wine was probably the best or the strawberry daiquiri. The entertainment team were brilliant kids loved them and they put on fantastic show’s, especially loved aqua gym everyone got involved and a great atmosphere around the pool. Overall lovely hotel but I probably wouldn’t return. I’ve stayed in 3 and 4 star all inc hotels and I’d say this was more a 3 (food a 4) the large pool didn’t look the cleanest and was quite murky which did put me off going in.

Very good spot if you have a young family. Staff and hotel is great. Entertainment was good, they translated into 3 languages, English included which was great, meant the kids and us didn’t feel isolated. Only downside was there was no air conditioning in the restaurants, the only reason why it’s 4 stars and not 5 for me. This is major as makes dining uncomfortable

Great location great place to be. Entertained all the time excellent entertainment staff we had a fantastic time everything was as we wanted

Delivered exactly what we expected, our daughter made use of the kids club. The entertainment staff were fantastic with us all and very energetic. There’s plenty of choice at the buffets and drinks. We loved our stay here great value for money in a beautiful location

We've just returned from a weeks all-inclusive stay as a family of 4 (kids are 7 and 11). The resort has a great holiday atmosphere, with beautiful sea views, pools and plenty to keep the children entertained. The entertainment team worked incredibly hard throughout our stay, and our children absolutely loved the evening shows they put on. We watched two shows in total, both put on by the entertainment team, and they were both really excellent. On the other nights, there were local dancers or bands playing, which we chose not to watch. The shows started at 9.30pm, which for us was just too late to keep the children up for every night, but that’s obviously personal preference. Our room was modern and clean, although we did think it was quite small for a family of 4. Our children managed on the sofa bed, but realistically, if the children were much older or bigger, I don't think they would have fitted comfortably together. The sea views around the resort are absolutely beautiful and really make the location special. We got a taxi down to Calas Domingos. Although the walk (15 minutes) is manageable for adults, in the heat it was simply too much for our children. When I asked reception to arrange a taxi, I did feel that the lady's reaction was a little unwelcoming, as she seemed surprised and vocal about the fact we didn't want to walk, but given the heat and having children with us, it was the right choice for our family. We couldn't fault the food. There was a good choice with a different themed nights throughout our stay. There was something for everyone. My husband booked a massage, which he really enjoyed. We also used the gym equipment, which is well located in front of the pool. There were a couple of things we weren't so keen on. The €20 cash deposit per towel for pool towels seemed extremely excessive to us. We weren't really sure why the deposit needed to be so high, particularly as pool towels are something you'd expect to be included when staying at an all-inclusive resort. We also thought the loungers and parasols could benefit from an upgrade. We also noticed quite a lot of rubbish being left around the pools and lounge areas and it didn't seem to be cleared particularly often. To be fair, I would say this was more down to some holidaymakers than the resort itself, as people should obviously put their own rubbish in the bins. However, we did feel the resort could have done a little more to keep on top of the general daytime cleaning. Overall, though, we had a great family holiday. The beautiful sea views, excellent food, great pools and hardworking entertainment team made it a really enjoyable stay. There are a few small areas that could be improved, but we thought that, as all-inclusive guests, it was very good value for money.