Bahia de Alcudia

We had a great start to the holiday as the flights were on time so got to the hotel about noon and were told our rooms were immediately available. We were greeted at reception by Juana who was smiley and welcoming every time we saw her at the reception also Nuria is an awesome lady who always had a smile and time to talk to you. We encountered our first problem when we tried to get in one of the 3 lifts to the left of reception as these are incredibly small and could only accommodate 1 with 2 large suitcases. When 4 of us were in one of them, during our stay, it was very cozy. There is a larger glass lift through the bar area just before the pool which would have fitted all our cases and all four of us at the same time, but we weren't notified of that. The description of the room when we booked was for a double, which I would have taken as a double bed, but it was single beds pushed together. The rooms are quite small, and this also goes for the storage/wardrobe area. There were 12 coat hangers altogether 3 shelves and two shelves either side of the bed under the side tables. There really wasn't enough storage for two weeks’ worth of clothing, cases etc. We spoke to people who were three to a room, and they said they are too small to fit three people in. We were in room 326, which is on the roadside above the main entrance. It was nice and quiet at night-time, not too much noise at all from the road. However, we couldn’t use the balcony in the afternoons as it was in full sun so far too hot to sit out in. The rooms do appear a little tired and our room, for example, had cracked tiles in the bathroom and was all a little dated. There were tea bags coffee and sugar in the room but no milk so we had to get a cup from the restaurant in the mornings. The shower was prone to getting very hot then cold but had great pressure on it. The aircon was brilliant and the bathroom was stocked with hand wash and shower gel and always topped up. You are given a voucher for hotel towels to use around the pool. These are held at reception but if you want to change them for fresh ones, you pay 1 euro each, which I feel is an acceptable charge rather than having our own crusty towels for the duration. Mosquitoes were quite a problem in the first few days with me receiving least 20 bites on my legs and the rest of our party also got bitten but not to such an extent. Breakfast every day was wonderful, great choice, never a problem. It was the usual Spanish bacon, which we love, the usual powdered scrambled eggs, which we left and had the freshly fried egg option instead, beans, tomatoes etc. as well as the usual European hams and cheese, cakes, croissants, cereal, variety of yogurts, fruit etc. At lunchtime there was usually something, like soup or salad and a roll but because they had no hot plate dispenser if you weren’t immediately in restaurant as soon as the doors opened, food could be lukewarm which also went for the evening meal. The evening meal had that issue but also, because, as my title says, ‘they try to be all things to everyone’, they have half board and all-inclusive guests. The drinks machine, even water, is out of bounds for half board guests so the drinks machine at one end of the restaurant had an out of order sign in front of it lunch and evening. The machine closest to the entrance/exit of the restaurant had a young lady who, when wasn’t asking our party of four every night for 2 weeks how many of us there were and our room numbers, was guarding the drinks machine with all her might. If you didn’t have a band on, she pounced. The other frustrating thing was waiting to be seated at a table of four even though you could see 3-4 empty tables of 4 directly in front of you. The only cheerful person in the restaurant seemed to be Pako who had a permanent smile on his face, was a funny, welcoming young man. Others were approachable but not as much as PaKo. He said his name is like Rabanne only more interesting. The food in the restaurant was not great. I think I had maybe 3 evening meals which I described as delicious. The other nights were a struggle to find something which I really enjoyed, and I am generally the sort of person who likes to try different things so will eat nearly anything. A similar thing in the bar area where only four bar staff really had smiles and a sense of humour, Bielefeld (who didn’t stop smiling for 2 weeks), Jona(who has a very dry but fabulous sense of humour) and one from behind the bar who has a top knot and beard and his wife Marie, there was also a lovely young barman at the Poolside bar who was very smiley and helpful. The only time Barbara really interacted with us was the day she came with a QR code and a list of bar staff that were working that day and a piece of paper asking me to do a review of them. She went back to minimal interaction the next day. The snack bar was a joke. The food was kept open to flies, the bread toasted in the sun and ham of various colours due to sun damage!!! The pool area was nice but the queues for the Balinese beds started 7:30 ish in the morning and our party was sometimes barged out of the way from people from behind. As nice as they are if they’re removed them and put normal sunbeds around the pool you could get more people in the pool area. Maybe put those beds in the garden area instead. The pool steps on one side came loose halfway through our holiday and they made three attempts at fixing them. Six days later they were still chained up and out of use. Also, there is a raised area where the pool bar is. There are only steps going up the middle but either side there is an 18 inch drop to the pool area which one of our party fell on the first day and injured themselves. I feel the steps should be along this entire area or the area where the deep step is should be chained off as it is quite a drop. The pool is also not big enough for people the hotel can accommodate. As nice as the pool was it tended to feel quite warm in the afternoons. The lifeguard tended to be behind the poolside bar and there were too many inflatables in the pool. Smoking and vaping are not allowed around the pool however you could often see people vaping There are not enough toilets Pool area or bar area The pool toilets are located underneath the pool in the gym. There is one lady’s toilet which has a glass door that leads into a toilet and shower. The toilet and shower doors are smoked glass so minimal privacy in there. There is a room in the reception area with 3 toilets in it, one disabled, one lady’s toilet and one which has a toilet and two urinals for men, so you tend to find all toilets get used by whoever and can often find the ladies toilet seat up or pee on the seat. The hand-washing area is shared by all in this same room. There is no ventilation in any of the toilets so they’re quite stuffy. The Entertainment is run by Deme and Milena. Deme is funny and lovely, But Milena is another level. She is so warm, welcoming, funny and the best entertainer at a hotel that we’ve ever encountered. She has a huge heart with a sense of humour to match. Loved her to bits It’s a 3–5-minute walk to Alcudia Beach but you need to move up towards the right as the area to the left is quite sludgy from where boats empty their toilets, and it smells in that area. I found myself feeling quite irritated by a series of small issues by the end of our 2-week stay. The final thing is, when you check out, they cut your band off so you can’t get anything unless you obtain a drinks voucher, for 1 drink each and a meal voucher, as long as you didn’t arrive in time for lunch on your arrival. We requested a late checkout (which would have cost 30 euro) but were told our room would be filled before we even departed for the airport at 4pm and yet the restaurant, pool and bar areas were incredibly quiet right up until our departure!! This hotel is rated as 4 stars but we feel it needs updating to get to that level as it stands it may be a 3 right now.

Lovely stay very clean hotel. All staff were very nice special shout out to barto, Raul, John, Maria, dani and Barbara, we went for my mums birthday and they all came out singing and dancing with a cocktail and bottle of Prosecco. would advise for the all inclusive experience. Great choice of food also. Not too far from the beach which is a lovely white sand beach that runs for miles. Chilled out music around the pool and bar area. Rooms with balcony and en suite. Fantastic stay 👍

Tony is very nice. He was really welcoming .

Overall, we had a pleasant stay, but there are definitely a few areas where the hotel could improve. The location is excellent and very easy to reach from the airport. The public bus takes around one hour and is incredibly cheap compared to hotel transfers or taxis, so I'd definitely recommend using public transport. The atmosphere around the hotel was good. There was football shown on a big screen every evening, creating a nice vibe, and the bar staff were very attentive, quickly clearing empty glasses and taking orders for new drinks. We stayed on the All Inclusive package. Unfortunately, the selection of included drinks was quite limited, and the snacks were disappointing. During the day there was very little available, and the late-night snacks (23:00–23:30) consisted only of some very dry cakes and a basic "make your own" sandwich station. We booked a Comfort Room. At around 24 m² it felt quite small, and it was disappointing that we had to pay an extra €3 per day just to use the in-room safe. The housekeeping team did an excellent job. Our room was cleaned every day and was always left spotless and tidy. The food was generally good, with decent variation in the main dishes from day to day. The restaurant staff were always friendly, welcoming, and professional. A special shoutout to the chef and Paula, who both helped make our dining experience even better. The pool area was nice, but finding a sunbed was almost impossible. Many guests reserved loungers as soon as the pool opened, despite signs throughout the area stating that this isn't allowed. Unfortunately, the staff never seemed to enforce this rule, which was frustrating for guests who actually wanted to use the pool later in the day. Overall, I'd rate the hotel 4 out of 5 stars. The location, cleanliness, food, and friendly staff made for an enjoyable holiday, but the limited All Inclusive offering, extra charge for the safe, and lack of enforcement around sunbed reservations prevented it from being a perfect stay.

Fantastic 1 week at Bahia de Alcudia Hotel and Spa 30/06/2026-07/07/2026 Thank you to everyone at Bahia de Alcudia and Spa in Puerto de Alcudia my first visit to Puerto De Alcudia .From the moment we arrived everything became 5 stars. Reception, restaurant ,bar staff could not be better and more helpful and special comment to our room cleaner on 6th floor ( rooms 601 and 602) who was so helpful and happy the best room cleaner we have ever had and she really made us laugh and went the extra distance to make sure everything was OK and really hope she sees my review especially her towel designs!. Well done to her. We booked 2 singles on half board basis was good value for money. We arrived about 8.15pm very tired but bar service and restaurant was still open until 9.30 and immediately felt welcome. Single rooms were small but perfectly functional with fridge,air conditioning, good balcony, big bathroom, excellent shower, good views with no noise instruction. Payment is by cash, card or room bill whichever your preference Buffet food was excellent fantastic choice ,change of menu and show cooking every night and ample seating area either inside or outside. Table clearing and waiter service was first class. We elected to take up the hotel's good offer of switching evening dinner to lunchtime so two occasions we had light lunch in the hotel and eat out in town. Puerto de Alcudia has a fantastic range of quality local restaurants so we enjoyed eating out in evening and sampling the local culture and vibe of Puerto de Alcudia. I would thoroughly recommend anybody else to do the same. The swimming pool was very good and well maintained with a pool bar, the immediate area around the pool is limited, but plenty of sunbeds, loungers and chairs in the garden just 3 steps from the pool and even coming down about 11.00am had no problems finding a seat . A very good gesture we had a early departure at 6.30am but even at this time a continental breakfast with snack and drinks was available for those who had early flight departures . No complaints at all, excellent hotel, excellent location, excellent service and Puerto de Alcudia is an excellent resort .I would definitely come back. Thanks again for a fantastic 1 week holiday.