Blau Punta Reina

The hotel is lovely, and a great setting/views. Animation team are brilliant, cannot fault the team. They work hard and are great entertainment. It was our boys birthday and they all sang happy birthday and got him a little present. Sweetest gesture. The Lion King show was absolutely brilliant, well done! Dennis the customer relations guy is really good and very helpful. All the hotel staff are very good. The pools are cold, but once your in, you get use to it. Always sun beds available, though it did get busier so can’t imagine this place in the height of summer! Negative - water park is height restricted and no where did it say this. We had a very upset boy. Height for slides is 1.2 meters. Sea views are amazing. Food was ok, quite repetitive but there was always plenty of food and we made do with our fussy children. Token for a drink system was a bit of a surprise but we get it, helps keep the place tidy so no plastic cups laying around everywhere. Negative - The photography on site - very expensive and very pushy! Shame… Rooms - one bedroom sea view apartment. 2 singles in bedroom pushed together, and sofa bed in living area. Suitable, and worked for family of four. View was incredible to wake up to every morning! Cleaned daily and fresh towels when required. Beaches walking distance, best beach being Cala anglia which was a little further about 25 min walk along the coastal pathway. Would highly recommend this hotel and would go again. (But not in the height of summer, the place can hold A LOT of people!)

Very nice place Stuff very friendly Recommend for families

I really am not one to complain or leave a bad review, but I do want to warn others that my partner got food poisoning from the breakfast buffet (either from pork sausages or fried eggs - not sure which one). He was really sick with the symptoms you’d expect. It’s a real shame because the hotel is nice and there were some positives but this obviously ruined the holiday for us. On the whole, staff were nice (especially the guest service manager) but at times we felt things weren’t explained very well. Like we weren’t told it was cash only for the 20 euro pool towel deposit. Their ATM was out of service and the guy at reception told me I would have to walk 15 mins down the road to get cash out which I didn’t think was very fair. We booked to use the spa but weren’t told we were booking the kids hour. Communication just felt poor to be honest. There was also a time in the gym where there were children clearly under 16 (they looked about 10) messing around with the equipment and being disrespectful. I told someone in the spa and they basically said it’s not their job to help. The children could have hurt themselves or damaged the equipment, plus the gym is for over 16s only? I never saw a member of staff in the gym and I used it everyday. The rooms were nice and the bar area was lovely. The food poisoning is the reason for the terrible rating.

Great hotel with even greater stuff. The animation team was amazing, special thanks to Fernanda and the team. Also special thanks to Veronica and Nancy. Both treated my son so lovely during lunnch and dinner time. Unforunately I couldn‘t memorize all the names of the lovely stuff. Thanks to all!!!!

We've just returned from a weeks break at this hotel resort, its in a beautiful location, with beaches nearby. We booked a junior suite, and when arrived in our room, it was a partial sea view and a standard balcony. We asked to move rooms as this was not like the photos and the reason we booked a suite was mainly a secured big balcony, and a full sea view. We changed rooms the next day which all honestly was annoying due to not being able to unpack, mid way through our first day, having to lug all our luggage down 3 flights of steps with 2 small children. The room we got put into the second day though was exactly what we booked and expected! The hotel did apologize and Dennis was great - but this really small incident could of been avoided easily. The rooms was lovely, spacious but just not much storage! Especially as a family of 4. The food was nice, different each night and plenty of variety to choose from!! The snack bar was absolutely fab and a great lunch spot, animation team are great and really give such good atmosphere! The hotel is so clean and all the staff you can see work incredibly hard. The cleanliness of our room each day was amazing.