Globales Condes de Alcudia

Once again we are here on holiday and once again the staff have been fantastic. A special mention goes to the entertainers Myline and Adrian, who are excellent at their jobs and always make sure everyone is having a great time. Their energy, professionalism and friendliness really make the holiday extra special. Thank you all for another wonderful stay! From Lee, Terri & Sandra

Went with family including my 2 month old,7&5 year old, we were on level 8 and couldn't fault the room it was lovely and clean and the cleaners do an amazing job!! there was a few ants but i think that was due to us coming in from the beach and sand being on the floor from shoes. The food was good, a little more variety would be nice one night I just ate pasta has didn’t like anything else. Breakfast was cold but still tasty so can’t really complain about that. The entertainment at night was also good but the kids disco could do with starting a little earlier as my children were tired by 830. The entertainment staff were amazing I could not fault them. The woman even went as far as keeping it a secret between my Mum‘s boyfriend and her and he proposed on stage!! the music could do with being a little bit quieter at times. I asked them to turn it down first night and they didn’t but from then on it wasn't as much however, could still hear it with the balcony door open on level 8. it is such a lovely atmosphere and my little girl loved the fact that there was colouring on the stage during the day and unlimited ice cream!!! I I had to pay for a kettle which I was not happy about, as I think it’s a necessity when you have a newborn baby so i will return next year on the basis that the rooms start to have tea and coffee facilities, most hotels provide a kettle free of charge!! Other than that it was amazing and my children miss it already!

We have just come back . We enjoyed our stay it was relaxing our room was clean and had everything we needed it would have been nice if we had tea and coffee making fertility as had to wait until we went to restaurant to have our morning cuppa. If I had to make a criticism it would be that the food was cold which took away the enjoyment as there was quite a choice of things to eat i tryed to heat in microwave but it wasn't working staff was welcoming and polite. As I said if food was warmer I would have given it 5 stars. Having said that it was located near to all amenities

when my partner and I and our friend booked for this hotel we paid extra for my partner and I a superior room with double bed due to my partners disability but I dont think it was a superior room, it was 2 single beds pushed together, but we did have a walking shower for my partners disability. Room was kept clean with fresh towels etc. restaurant food average. Breakfast food not hot enough near enough cold fried eggs lunch and evening meals not bad I suppose, desserts not that great. Also some plates were chipped can cause bacteria. Not even a Restaurant manager in which I feel their should have been one. entertainmenet not bad Staff excellent. Well all in all we shall not go to that haotel ever again, needs looking at especiall in the restaurant where in should be hot plates and hot food.

This was our 3rd time staying! Previously has been amazing. But on this occasion it was beyond that. We had dirty curtains,bedding the floor was sticking and the room was heavily out dated. There was 1 plug socket which had the telly plugged in so we couldn’t charge anything. When speaking to reception they said we could have an extension lead. But the cleanliness was beyond wanting to remain in the room. The food was off the scale awful, if you liked lettuce,cucumber, and chips you were ok.. the snack bar was always good but who wants to eat pizza,burgers and chips everyday all day! Totally disappointed we were upgraded at our cost of £150!!!!! No decency or lack of consideration! Sadly this will be our last visit.. must say alcudia garden across the road looks very inviting so will try that next time. We have also recommended this hotel. But sadly the amount of people who were disappointed by the food wasn’t just our liking or not.. other staff very friendly