Globales Janeiro

Lovely hotel right near the beach. Very friendly and helpful staff. Great food and entertainment. Our room had a lovely view of the sea. We enjoyed the interaction of the Animation team, both Michel and Moises were very friendly and approachable. Brilliant value for money.

Location is a good walk from the main areas and the harbour. The hotel was spotlessly clean. Majority of staff are really friendly. We went all-inclusive plus which would give branded drinks. The hotel has just been taken over by Globales, previously Caprice so we had an issue with what drinks were available and no one really new as AI Plus was new. Eventually we met with the hotel manager, Eric and told him of the dissatisfaction so far with the drinks. He then clarified that we were entitled to any drinks on the drinks menu and would inform all of the staff. This was done and all branded drinks like Absolut Vodka, Jameson's Whiskey, etc were served. Bottled water was also included. We wanted a safe and for our 11 days was to cost 64 euro which we declined as that was ridiculous. Safes today should be free and built into the hotel pricing. Then it comes to the food!!!!! Luke warm at its best, not good. Some of the food looked lovely, but very disappointing and no hot plates. Not even a microwave is available to heat things up. Food also catering for Germans, sad to say. Would we go back, No due to the location and food.

First time staying in this hotel and everything was fantastic from start to finish. From the rooms to the food 5*. The staff work so hard, every member of the team from cleaners, servers, cooks to entertainment team. Big shout out to Abel, Michel and Moises who made our stay unforgettable. Would recommend to everyone.

Moises and Michel are absolutely fantastic. They need a raise!! Totally top class. Lovely people. Kept us entertained the whole trip!!!

bring back old san fanciscos and real glasses