Globales Palmanova

Stayed at this hotel from the 8th till the 20th this 12 day holiday break was booked last year because it was to cover my retirement, wedding anniversary and my 66th birthday. When we arrived at the hotel and booked in we had to pay the tourist tax that's ok I then asked if you have to pay for the safe in the room, they said yes asked for how many days I will be staying, I said 12 and the price was 80.35€ but the reception staff seemed to embarrassed to say so they just turned the monitor screen to face me. I got a shock at the price but I like using the safe because I don't have to carry everything around with me so I payed it and was told that I will get 10€ deposit back, if you convert it it's looking like £61 for the 12 days. Went to room and unpacked we then went to the bar for a few drinks, when I we got to the bar and ordered I was asked for tokens or wristbands as I don't have any I was told that you pay. I know that I will pay for any drinks I have, as I am on half board. This happens again at the main bar, the lifts are very slow and iffy the panel inside the lifts says 6 pers 450kg but at times if you have 4 people in the weight warning goes of so someone has to get out , the sign outside the lifts says 4 people only. Because no one asked me what I wanted to drink at the evening meal on the first night we saw people getting soft drinks from the machines in the restaurant but in hind sight I should have realised it was for all-inclusive only but I got half a glass of coke and lemonade before I had just sat down the waiter was saying that you are not allowed free water only, But they will let me off this time. After that it's was seemed like they were watching me all the time. After this we just went down for breakfast and evening meal and then leave and not get anything else. As people said the dragin of furniture anytime day or night banging of doors gets very annoying when you are trying to sleep. All the signs say please keep quiet after 11pm . It's looking like this hotel is more interested in all-inclusive guests and not half board guests like me. If this is the case then they should say in their promotion information that this is the what guests they want. Conclusion, would I stay here again sorry but no, when I have payed over £2000 for this holiday, I don't want to feel like I am not welcome to be there. Again the price for the safe is very high as if you look online some hotels don't charge or the price is half. I have been using half board now for the past 10 years and never had any problems going to the bar and getting drinks just here .

Just had a week at this hotel wouldn't say it was four stars though it was clean staff were family ,towels were changed daily but food was a let down only went down for food three times all holiday ,food was only lukewarm ,and hubby says sausages at breakfast were disgusting, and room walls were so thin you could hear people snoring in night ,and constant banging of doors early in the morning was so annoying, balcony facing pool were quite small ,looked over neighbouring rooms

If you’re young or of colour then don’t even consider this hotel. Full of old people who clearly are racist. Palma is a nice clean area itself but this hotel absolutely stunk of dirty toilets throughout our entire stay. The children’s entertainment was good but if you want a bunch of strangers (without children)watching them then this is for you. The rooms were nice size and cleaned when requested. We was served uncooked chicken as if it just came out the packet onto my plate. Some of the staff would put alcohol into drinks and others wouldn’t and just say it’s pre mixed already.. confusing. It’s the same unseasoned food for breakfast , lunch and dinner. And if you’re hoping on getting in the lift after a long day you can wait for minutes just for it to be empty. The staff are rude and we felt not welcoming at all.. on our last day of the stay we found (ourselves) that there is a black gate next to the pool that’ll take you to the beach, no one told us this and could’ve saved us a lot of time. Will not be staying AGAIN.

Returned home from this hotel on Friday it was a cheeky getaway for my birthday and it was a fantastic week. The hotel is immaculately clean all credit to the staff (although did see a mum empty her baby bag over the kids pool little fence not 6ft away from a bin and leave rubbish on the grass absolutely no need) the food was great always something different to eat only felt the need to eat out once and that was for my birthday tea. We were in VIP and it was worth paying for it, padded sun beds, own area with refreshments you just help yourself, there were plenty of sun beds throughout the day and plenty more stacked up if needed. The entertainment appeared ok, we chose not to get involved in any day activities and we enjoy having a drink outside or on our balcony in the evenings those who did participate appeared to be enjoying it, all inclusive drinks where fine if not strong enough they were happy to top up with alcohol. I would definitely recommend this hotel and we will be back, there is something for everyone in all areas, you can’t go wrong

Great holiday, lovely hotel. Animation team brilliant, always interacted with my child and included her.