Globales Palmanova

On arrival we felt very underwhelmed. Terrible smell in reception area, which was there all week. The hotel has two tiny lifts that fit 4 people in at a time and during our stay one was out of order for a few days. Our room was small for 3 people with a tiny balcony but clean. We had our first meal of lunch at the hotel and I’m vegetarian and wondered how I’d manage a week! Food was just ok. Breakfast was my best meal of the day, snack bar had good pizza and evening meal was hit and miss. My husband enjoys fish so most nights he was happy. Pool area far too small for size of hotel. Towels on sunbeds from 7.30am and none available by 8am. No music around pool which I’ve never had before or aqua fit. Lots of kids and adults dive bombing in pool with no consideration for others. Water guns another problem if you want to read on your sun bed and keep your book dry! Life guard said no inflatables in pool but somehow people still had them in which made it feel even more cramped in the pool. Fortunately, an amazing beach is on your doorstep which we found a lucky escape. Most hotel staff were pleasant although some very grumpy and unhelpful. WiFi is another issue and it’s hit and miss so we ended up using our data. We struggled to connect our phones to the WiFi so asked at reception, the lady was not interested at all and carried on her conversation with another member of staff unaware that my daughter speaks Spanish and could understand everything she said. Noise in your room at night can be a problem too, reception don’t answer the phones so you just had to stay up until the yobs have stopped shouting and moving furniture around and running up and down the corridors. We’ve been to 4 all inclusive hotels and this is the worst one, definitely not a 4 * by any means maybe 3 *. Location is good as it’s only a short drive from airport and you have nice shops and restaurants walking distance away plus the mini golf which was fun. Bus was easy to use and cheap. Palma was lovely and easy to get too. Hotel rep was really helpful. I would return to Palma Nova but definitely not to this hotel. It’s very dated and parts of the hotel feel like walking back to the 70’s. It needs lots of money spent on it to make it the 4* it’s advertised to be!

The staff are so so friendly. Entertainment is literally so good and so inclusive. Air-con is too good. Love Love Love.

Welcoming reception, very clean hotel with good food choices, not anything negative to say about our stay. Party of 8 and all had a great time, location great too

We have just returned from this hotel and quite honestly I would never return. This hotel is definately NOT a 4 star hotel, more like a 2 or possibly 3 The location is very good, just a few minutes walk to the beaches, shops bars, but the gate at the back of the pool area, to get to the shops etc is not secure anyone from the outside could walk into the hotel. The pool was was far too small for the size of the hotel picture taken on an angle so looks much bigger, no 'walk in ' area have to use the steps (only 3 sets) to get in and out which need replacing, so squeeky, there are broken tiles around the pool edges - dangerous, children 'bombing' all the time, can't have a proper swim, no aqua or music around the pool, the hotel needs a permit for music apparently. Only water polo, all the sunbeds are taken by roughly 8.30 am, people going down to put towels on the sunbeds, not enough sunbeds and quite a lot are broken. We saw people drinking bottles of whiskey and vodka around the pool, constant swearing, lifeguard did not walk around the pool area, cigarette butts too. Pool Bar - only allowed 2 drinks at a time, not all drinks are in the all inclusive and are very weak even the children could drink them! , (mojito 6.90) euro! beer was awful, there were no snacks i.e crisps etc, there was pizza, ( which was nicer than the restaurant) burgers, salad. Can only get ice-cream, lollies etc are extra, -thought quite pricey too. Restaurant was ok, did not rate the food everything was cooked in 'a sauce' either veal, pork, fish, no facilities for children, they had to have the same as adults, we mainly had salad, the desserts were always the same everyday, cake/with cream, jelly, mousse, yoghurt, some of the staff were rude also when asking for something. Our room was nice, clean and tidy, balcony was too small, would have preferred one of the longer ones, clean towels, comfortable beds. The lifts were a nighmare, only 2 for a 7 floor hotel, too small and always full so had to wait ages. Entertainment was hit and miss, bingo was good if you could hear the numbers, children constantly screaming, shouting and running amoke knocking people with drinks, the bar was not managed very well some evenings only 1 person serving, queues out the door. No facilities if disabled. VIP area? did not have a clue what this was all about, the sports bar was constantly closed too. Trips far too expensive on top of holiday. Although we have been to Majorca several times. Would have liked to have gone back to the Pearl Factory and maybe the Aloe Vera farm, not pirates/waterslides, sea ventures - I am classed as disabled, and not a sea person. Palmanova is a lovely holiday destination, but there are other nicer hotels around. However, we do not reccomend Globales Palmanova and would never return.

Just home from a pleasant stay at Globales Palma nova. We arrived to check in quite late that night, we was met by a welcoming man on reception who was friendly and very informative about the hotel and where things were located. The room was a great size and beds quite comfortable, very good air con and even though we were there for the heat wave and high humidity at night we sometimes had to turn it down as it would be too cold. Fridge in the room was adequate and good wardrobe/storage space. Tea/coffee making facilities. We had to pay for the safe and pay a deposit which I’ve never known for a 4 star but it wasn't an issue really. Room was cleaned daily and fresh towels daily. We had a pool view it was more of a side pool view but it was nice. Sunbed situation was good for school holidays from our past experiences, If you want pool side then I’d suggest going down for around 7.30/7.45 when the man has finished cleaning the pool area he opens the barrier and people would start putting towels down. However we noticed that people that come down later on still got beds just further back. Pool bar was good, all soft drinks/ alcohol/ juices/ hot drinks etc. I would have liked iced coffee on there but it wasn’t included so did pay for that several times. There is also a water machine to help yourself so it’s handy to bring a water bottle for that if you prefer. The snack bar was great, fresh salads, pastries, burgers, nuggets, chips, grilled meats and pizzas fresh from the pizza oven all replenished quickly. I’d seen prior to our stay that people had mentioned birds around the snack bar, we did see them however not on the food as other reviews have said and the staff cover over the food well to help prevent the birds coming over to that area, it’s other guests that don’t cover things over properly when they’ve got their food. The token system worked well for the bar and this is only for the pool bar, you don’t need them for the inside bar at night. There were ques for the bar pool side and of an evening but you didn’t have to wait that long as some previous reviews have said and it is to be expected in high season. The food in the restaurant was typical all inclusive, always something for everyone though so can’t complain. There was a theme every night too. The staff were always working hard clearing plates and replenishing food. We did eat out a couple of times on an evening but that was our choice as there are so many beautiful restaurants around and fancied a change. The entertainment team were fantastic day and night especially Charlotte and Sergio, always involving everyone and having fun. The water carpet was favourite for our children. The main let down is lack of music around the pool area, I understand that there has been some complaints from surrounding properties however surely some low level music as back ground noise wouldn’t hurt as the pool area can be loud anyway with people having fun and children in the pool. Same of an evening the entertainment is all in doors but again some low level background music would be good for guests that want to sit outside. The location is fabulous, close to everything and just out the back gate to the beach/ bars/ restaurants by the mini golf. The gate does close at 11pm. On the day of checkout our room wasn’t available to keep on as we checked out in the evening which is to be expected in high season. We booked a slot to use the shower room to prepare for our journey home and used the luggage room which was great. The staff on the main desk were very helpful and were happy to book us a taxi for a trip to the water park. Overall a pleasant stay and we would return.