Iberostar Selection Albufera Park

We had an absolutely fantastic stay from start to finish. From the moment we arrived, the staff were warm, attentive, and always happy to help. Nothing was ever too much trouble, and any issues we had with our room were dealt with immediately and professionally, which really showed how much they care about their guests' experience. The facilities were exceptional, especially for families with young children. There were so many swimming pools to choose from, and our toddler had the best time splashing around and exploring them all! 'Froggy Pool' was a highlight for her and she could of spent all day in there. The rooftop pool / bar / seating area was a superb place to relax especially in the early evening before our meals. One evening a full moon party was put on up there and it was fantastic. The food was another highlight of our stay. The buffet offered an excellent variety of fresh, high-quality dishes every day, and the onsite restaurants were equally impressive. Every meal was delicious, with plenty of options to suit all tastes. We ate at the Greek and the Spanish restaurant which you have to book via the app which was easy enough but book them as soon as you get a room number! The hotel itself was spotless throughout. The rooms, pools, restaurants, and communal areas were all maintained to an exceptionally high standard, creating a comfortable and welcoming environment. One of the standout parts of our holiday was the amazing entertainment team that worked from 7am to late. They brought so much energy to the young kids in the resort. My Child is nearly 3 years old so much of the entertainment started post 8pm so she could only go to the 'disco' which was more of a Hotel Kids Club sing along (do not expect any current pop songs) but she enjoyed the starfish that appeared at the end. We would need to come back and then would be old enough to enjoy some more of the kids club opportunities. One thing we particularly appreciated was the hotel's commitment to sustainability. Their efforts to reduce plastic use and operate in a more environmentally responsible way were evident throughout the resort. Maybe bring a water bottle with you so you can fill up water throughout the day (they sell some nice bottles to fill up though). The beach is about a two minute walk from the hotel and its a lovely sandy beach that is perfect for a quick visit or a few hours with the hotel being so near for toilet or drink breaks. One thing to note was that we we're moved from our original room location after a few days due to some noise issues and our child being in bed earlier than other kids in the hotel. The staff handled it amazingly and we we're moved to a room similar in style and quieter the day after. Thankyou everyone on the front desk for listening and resolving our problems in a friendly kind manner! Overall, this was one of the best hotel experiences we've had. Excellent service, fantastic food, amazing family-friendly facilities, impeccable cleanliness, and lovely family friendly vibes. Location is about a 45 minute taxi and would recommend booking a taxi with young kids rather than airport bus transfers provided by travel companies. We would not hesitate to return and highly recommend it to families looking for a memorable and stress-free holiday!!

I couldn't recommend this hotel more. It exceeded every expectation. With a slide in reception, numerous pools, many restaurants including 3 a la centre restaurants and beach front, this hotel had thought about everything. The service was particularly excellent in the buffet restaurant and Loli and Seyo (restaurant manager) could not have gone further for my daughter's 5th birthday, getting all the staff to sing happy birthday for her. They certainly made a fuss of her which we were very grateful for! The only thing I'd say about the rooms is that it would have been useful to have a bath. Our garden family room had a shower only, which for a 5 and 7 year old wasn't ideal and surprising given the cost of the hotel!

This was our second stay at this property. Good food and atmosphere all around. Stunning beach. Our only issue was that the kids club caters to mostly very small children. There is no teen or arcade room to entertain slightly older kids which could easily be added in a separate room. Because of this our kids refused to go to the club. Finally the gym needs some serious improvements. There are only three mats in total and it’s missing all the Pilates / yoga equipment (no light dumbbells, no yoga block, very few mats). Overall we had a very good stay but it will be challenging to return with an almost 10 years old without proper teen room.

We arrived at 2.30am at the hotel room was lovely apart from a leak in the bathroom,we were given towels and a bucket until the morning,we were then told if will be fixed. Next morning we let reception know they said they will get somebody up to fix leak. Later that day the leak was still happening and coming down faster now I rang reception again to ask for assistance 1hr later somebody actually came up to look at it again! This went on for 4days before it was actually fixed and me speaking to the manager,this had really spoilt the holiday by this point. So not the best experience!!

We stayed at Albufera park with our 3 year old and 3 month old for 5 nights and would highly recommend the hotel. The splash park, daytime and evening entertainment were a massive hit with our 3year old. The onsite inclusive ice cream parlour is an excellent perk. The rooms are beautifully decorated, modern and clean. Beds are very comfortable and large enough for extra little visitors. The kids trundle beds are fun and super convenient. Food exceeded our expectations. I was pleasantly surprised at not only how good the selection of dishes were at the buffet but how good the quality of the food was. We did initially have some trouble booking the à la carte restaurants due to lack of availability via the app but the lovely Christina with guest services helped us secure bookings in both the Greek and Mexican restaurants which really made our trip. The food at the Mexican was excellent. All staff were extremely kind and friendly. We will certainly return.