Iberostar Selection Albufera Park

We just got back from Iberostar Albufera Park. Beautifull hotel, very clean and a lot of amenities. The biggest asset is the staff. At check-in we were greeted by Paula and we knew we were off to a great start, we felt very welcome and taken care of. Everywhere we went we were greeted with a smile, and help was offered continuously. Empty glass? Within 5 minutes someone will offer you a new drink (at the Bar or restaurant). Entertainment Activities were non-stop en there was something for everyone. The evening entertainment was of unexpectedly good quality and very divers. Food The buffet was good, however we would have loved a little more variety. The breakfast was almost exactly the same every day only on 1 day we had tropical fruit. Otherwise it was melon, papaya, grapes, orange and/or grapefruit en banana’s and apples. Lunch and dinner had a lot of repetition as well. On the grill we had the same beef, chicken and pork every night. One table was “on theme” and offered something different every night, and sometimes some of the other dishes had a flavour complementing this theme. The Quality of the food was good, but after a week we got a little less enthusiastic at lunch/dinnertime. We ate at the Greek and at the Mexican a-la-carte restaurant and those were absolutely great. Food was very good and staff very accommodating and friendly. Absolutely recommended to make reservations during your stay. We tried Tamarindos once, this is the grill lunch restaurant. But it was not for us. We tried the “steak”. Got 2 pieces but one was so though we could not even cut it. And the other one was raw (not rare but really raw). The chicken had no flavour and was very dry. We left the restaurant and went to the buffet. The hotel is remote so you will need to walk quite a bit or use car, taxi, bus etc. if you want to go anywhere. The access to the beach is a very big pro, the beach is clean and the sea is very shallow for a long time so perfect if you are traveling with kids. The pools are big and very clean. However to get a spot to lay at the pool was not always an option. People lay down their towel early in the morning, and will show up hours later. We were a bit disappointed at this. This made the hotel feel a bit more “budget” than we hoped. In previous hotels we stayed in there were policies in place to prevent this. We went to the rooftop bar instead, perfect views and very quiet. Can become quite windy offcourse. Overall we had a very nice holiday. And we would absolutely reconsider revisiting this or another Iberostar Hotel next year.

We have just returned from a 6 day stay at Iberostar Albufera Park and what can we say- Wow! We would 100% recommend this hotel to family's, we had the most fantastic holiday. From start to finish we were made welcome. The resort is clean, tidy and offers above and beyond a family's needs. We loved all of the pols, most specifically the rooftop one, which had beautiful views.  The food was brilliant. We were really impressed with the wide selection at the buffet, it was all very tasty and flavorful too. The BBQ was a favorite of ours, with views over the pool it was dreamy. We were also able to book into each of the themed restaurants and this was a highlight of our stay. The food and service in each was just amazing. We were able to try new dishes and enjoy matching themed cocktails too. The service was quick and little touches like the Spanish guitarist in the Tapas restaurant and Tequila shots in the Mexican really made them a night to remember. The drinks offering is great, some self service some bar and table service, all branded drinks and some great tasting cocktails too. We also loved visiting the ice cream palor (which also changed flavour's of ice creams on different days) and the star cafe for a coffee and snack. The hotel rooms are prefect for a family, well laid out with plenty of space and lots of little things such as a bean bag and fridge to make them more homely. There are water stations everywhere too. The location of the hotel is great, less than a minute from the gate to the beach and just a few minute walk to local shops from the front of the hotel too. The staff made this holiday so special, we would like to highlight and thank a few in particular - Anezka on reception, was super friendly and helpful with our requests. Tommy at Guest Services, went above and beyond to help us with restaurant bookings within the resort. He was also present at almost every meal we had and was kind enough to follow up with us with a phone call after our arrival too. Fantastic service!  All of the waiters and waitresses were brilliant, but we would to give a special thanks to Paula in the Mexican restaurant and Parpel who served us drinks (and snacks) in the main bar. Both were superb. Finally a HUGE thank you to the entertainment team member- Adrian. He really did make our holiday one to remember, from the Sangria Masterclass to Bingo Bango and Kahoot quiz. He was personable, friendly and most of all great fun.  All in all, we wouldn’t hesitate to recommend this hotel and hope to return to it again soon!

Beautiful resort with incredible views, fantastic food, and very kind staff. We had a problem come up and they helped us resolve it right away. A great fit for families who want a low key trip where they can relax and not worry about planning a thing.

Absolutely excellent stay- the staff were all lovely, the hotel was perfectly set up for kids, great swimming pools and activities! All the food was brilliant

We have recently returned from a five-night stay at this hotel. Overall, we had a very enjoyable holiday; however, there were both notable strengths and areas for improvement. We chose this hotel primarily due to its wide range of children’s facilities, despite being aware that it is located slightly away from the main resort areas. Pros: The communal areas are exceptionally clean and well maintained, with staff consistently visible and attentive to cleanliness. The daily BBQ lunch offering was outstanding, with a great variety of delicious food. There are numerous pools, providing plenty of entertainment options for children. Ice cream is readily available throughout the day, which was a highlight for the children. Staff within the buffet and restaurants were extremely helpful and attentive. Evening entertainment catered well to guests of all ages. Cons: We travelled as a large group to celebrate a milestone birthday and had contacted the hotel in advance to request a booking at a speciality restaurant for the occasion. We were advised this could only be arranged upon arrival. Unfortunately, by the time we checked in, all restaurants were fully booked, and staff were not particularly accommodating in trying to assist our group. This was disappointing, especially for a hotel within a reputable chain. Speaking with other guests, it appears this is a recurring issue that requires attention. The selection of all-inclusive cocktails is quite limited; options are particularly restricted unless you prefer rum-based drinks. During our stay, the weather in Majorca was poor, which is of course beyond the hotel’s control. However, there was a lack of additional indoor activities organised by the entertainment team to keep younger guests engaged. While the room was clean upon arrival, the standard of housekeeping declined as the stay progressed, suggesting corners were being cut. The pools are not heated, which may be a consideration depending on the time of year. Our daughter is dairy-free, and unfortunately, suitable ice cream options were not available despite repeated requests. Having since read other reviews, this appears to be an ongoing issue. Overall: We had a great holiday, but there are several relatively simple improvements that could significantly enhance the guest experience and bring the hotel more in line with expectations.