Iberostar Selection Llaut Palma

On arrival, our first impression was that the hotel had a real wow factor. We were warmly welcomed and offered complimentary non-alcoholic refreshments, which was a lovely touch. The buffet offered a great variety of food, with something to suit everyone. There were fresh meats, salads, and themed evenings throughout our stay. We spent most lunchtimes at the pool bar, where the à la carte menu was excellent. Our favourites were the chicken wraps and chips. The entertainment team appeared to be largely run by one person, Ulia, who worked incredibly hard to keep guests engaged with a wide range of activities. She was absolutely lovely, and we enjoyed several events, including cocktail making, Spanish fan making, the sunset session, and the art-and-wine experience with a professional painter. Adrian covered on Ulia’s day off and was equally fantastic. I’d recommend downloading the Iberostar app to see the full schedule of activities. One significant downside was the air conditioning. To be honest, it often felt as though there was little or no air conditioning in some areas of the hotel. While watching football one evening, the room became unbearably hot, and the staff had to bring in fans to make it more comfortable. Management really needs to address this, as the system seems inadequate. The air conditioning in our room was also disappointing. I raised the issue during our stay but unfortunately never received a response. If you’re visiting during a busy period, be prepared to get up early to secure a sunbed, ideally between 8:00 and 9:00 a.m. Finding one around lunchtime is much less likely. For sun lovers, the best spots are near the pool bar at the top end of the pool, close to the showers, where you can enjoy the sun from around 10:00 a.m. until late afternoon. The biggest drawback of this hotel is its location. Before travelling, I had read reviews describing the area as a “German Benidorm/Magaluf,” but I assumed that was an exaggeration. Unfortunately, I found the surrounding area quite disappointing. It wasn’t somewhere I enjoyed strolling around in the evening, which is something I usually love to do on holiday. That said, the hotel itself attracted a good mix of couples, families, and groups of friends rather than a crowd of partygoers. We visited Palma, which is absolutely beautiful. It’s around a 20-minute taxi ride from the hotel and cost approximately €25–35 each way. A point worth mentioning is the six-drinks-per-day all-inclusive rule. I understand that these restrictions have been introduced by the local government in certain areas of the island, but the hotel goes a step further by limiting guests to three drinks per meal and restricting the choices to beer, wine, sangria, or Aperol. We often preferred to have a drink while watching the evening entertainment or relaxing by the pool before getting ready for dinner, so we rarely used our allocated drinks during mealtimes. As a result, we ended up with a fairly substantial bar bill. Katagi Blau, the rooftop restaurant, offers teppanyaki and an à la carte menu. All-inclusive guests can have lunch there, but it is only available during a specific time slot and needs to be booked as soon as possible after arrival. We didn’t dine there because my daughter wasn’t keen on the menu, which featured a lot of seafood. However, we did visit for drinks, and the rooftop setting is stunning, especially at sunset, although drinks are quite expensive. If you’re not staying all-inclusive and would like to explore local restaurants and bars, Can Pastilla is the nearest town. Turn left when leaving the hotel and it’s roughly a 30–50 minute walk, or about €14 by taxi. Overall, the hotel itself is lovely and the staff were amazing, with a special shout-out to Veronica, who was particularly helpful and friendly throughout our stay. However, despite the excellent service and facilities, I personally wouldn’t return because of the location, the ineffective air conditioning, and the restrictive all-inclusive drinks policy.

I've just been to this hotel with my friend for 5 days to celebrate my 50th birthday.. from start to finish we have had the most amazing time .. welcome drinks on arrival in a gorgeous reception area , Andrea announced we had a free upgrade which was incredible.. what a start to our trip .. Our room was so lovely and the view spectacular overlooking the pool and the sea in the distance, we had room service the first night and watched the sun go down .. We enjoyed the breakfasts so much , the pool area, outside bar etc (we were b&b) .. All the staff were friendly and so accommodating especially Marc who couldn't do enough for us, great guy, lovely Andrea too, Sandro on our first day helped us so much and Vanessa from housekeeping.. on our first day a birthday dessert and then later a birthday drink was delivered to the room .. we've both felt very spoilt .. For us it was a good area to be as we were visiting the centre and illetas on different days .. we did parasailing and a sunset cruise too which were local!!! I will definitely be recommending this place to everyone.. Huge thank you to the team at Iberostar we loved it

Beautiful hotel, with amazing staff (especially Monica, Ruth, Naty, Bartek, Sylvia, Ohaino, Rita . . . they are brilliant), food excellent, I think definitely worth the Prestige upgrade - roof top pool area opens at 10am). We loved Katagi Blau, a bit expensive but don't miss. In Prestige you have a pillow menu so make sure you take advantage of memory foam pillows. There is a large supermarket close by if you need anything. Concerns would be the aircon throughout the hotel is poor, don't understand if you are all inclusive why can't you have your 3 drinks in the bar and not just at dinner (we did arrange that when dining in Katagi). The main issue is location, we didn't realise that the area is the German version of Magaluf!! We went for a walk at 0730 to the beach and found carnage, drunks, broken glass everywhere, openly taking drugs it is horrible. We didn't feel that any local bars were comfortable to drink or eat, would dread to think what it's like in the evenings, you can hear the chanting in local hotels from 12.30!! We were advised to visit Portixo for a drink, it's 25 euros each way in a taxi but worth it if you want a change. Palma is just a bit further, some of taxi drivers seem to add on quite a bit when you get in, you just know you are getting ripped off!!! Because of the location we would not return unfortunately. Hotel is in the wrong place.

Just had a fabulous week at this hotel. The staff here are amazing. I told them I was a Coeliac and needed gluten free. I was taken around the restaurant by Jonathan, restaurant manager and Andre the chef where I was shown what was gluten free. So helpful. Pool was a bit on the cool side. No problem finding sun loungers. Hotel is very wheelchair friendly. Have to mention Marc. This guy is so helpful. Nothing is too much trouble. He sorted everything we needed. Waiting staff, Mar was so lovely also Victoria and Prince. Making sure we had everything we needed. Rita at the pool bar very friendly and made good cocktails. Carmen was very helpful at the spa. Vanessa who did a lovely job cleaning our room and has amazing towel folding skills. The shower was a bit slippery but housekeeping was straight on it and a rubber mat and shower chair were provided immediately in our adapted room.

Lovely hotel apart from - when myself and my husband got to the hotel we were advised that there was 2 bookings in our names. We never made the second booking in the same 2 names. They waiting until we were gone out of the hotel and applied a 50% no show booking fee to our credit. -when eating my dinner on the hotel on the last even I found a hair under the piece of steak.