Iberostar Selection Llaut Palma

Very clean and modern hotel. The lady (Vanessa) who cleaned our room every day did a fantastic job. Friendly and accommodating staff. The food was ok but too much fish in my opinion. Ok if you like fish but I don’t. Pool was on the small side for the size of the hotel . The usual annoying sun bed reservers despite signs saying not to but these weren’t enforced. We stayed at a 5 star iberostar in Tenerife last year and they had a booking system on an app. Much better and people like me with limited mobility had the same spot all week thanks to the lady that organised the booking system. The biggest let down was the air con. Worked in the actual room but the rest of the hotel was roasting including the restaurant. Very ineffective. Because of this we went back to our room most nights. We have stayed in 2 iberostar hotels before which were great but this one definitely didn’t feel like 5star. Disappointing.

We had a great 4 night stay! The welcome was lovely and they really looked after us. They took us through our check in which was relaxed, we had a drink and chilled. They took us to our room and explained how everything worked. The room was lovely with no issues. Very quiet hotel but with lots happening. The atmosphere was nice and relaxed and the staff were always looking after us. The location is ok, close to the beach. Nice during the day but a bit loud for us at night. We took a taxi into Palma city for the day. Nice sights and good shopping. Entertainment in the hotel was great and wasn’t on too late. Filtered water on every floor so you can keep hydrated in the heat. We will hopefully come back soon!

Service is amazing. Stunning small hotel. All inclusive is not worth it. 3 drinks at lunch and dinner, choice of wine, beer, sangria. Half board is better value. Food was beautiful and the staff are amazing. Short walk to the beach. Beach front very young vibe, with loads of motor boat activity - not the beautiful clean vibe that goes with hotel.

We booked this hotel last minute. We went for star prestige and we weren’t disappointed. The hotel is immaculate, the staff really happy to make your stay a great experience. The food was excellent with a varied choice. Half board option definitely worth it. Our room was lovely with clean towels every day and finishing touches brought by Alexandria. Evening entertainment was good also. We were here World Cup night and celebrated with the Spanish in a great atmosphere. Star prestige was excellent. The service we received from Jennifer was fantastic. She brought cocktails, snacks, ice cream, coffees and iced water frequently. Nothing was too much for her. We will definitely be back ! Hotel worth it’s 5*

On arrival, our first impression was that the hotel had a real wow factor. We were warmly welcomed and offered complimentary non-alcoholic refreshments, which was a lovely touch. The buffet offered a great variety of food, with something to suit everyone. There were fresh meats, salads, and themed evenings throughout our stay. We spent most lunchtimes at the pool bar, where the à la carte menu was excellent. Our favourites were the chicken wraps and chips. The entertainment team appeared to be largely run by one person, Ulia, who worked incredibly hard to keep guests engaged with a wide range of activities. She was absolutely lovely, and we enjoyed several events, including cocktail making, Spanish fan making, the sunset session, and the art-and-wine experience with a professional painter. Adrian covered on Ulia’s day off and was equally fantastic. I’d recommend downloading the Iberostar app to see the full schedule of activities. One significant downside was the air conditioning. To be honest, it often felt as though there was little or no air conditioning in some areas of the hotel. While watching football one evening, the room became unbearably hot, and the staff had to bring in fans to make it more comfortable. Management really needs to address this, as the system seems inadequate. The air conditioning in our room was also disappointing. I raised the issue during our stay but unfortunately never received a response. If you’re visiting during a busy period, be prepared to get up early to secure a sunbed, ideally between 8:00 and 9:00 a.m. Finding one around lunchtime is much less likely. For sun lovers, the best spots are near the pool bar at the top end of the pool, close to the showers, where you can enjoy the sun from around 10:00 a.m. until late afternoon. The biggest drawback of this hotel is its location. Before travelling, I had read reviews describing the area as a “German Benidorm/Magaluf,” but I assumed that was an exaggeration. Unfortunately, I found the surrounding area quite disappointing. It wasn’t somewhere I enjoyed strolling around in the evening, which is something I usually love to do on holiday. That said, the hotel itself attracted a good mix of couples, families, and groups of friends rather than a crowd of partygoers. We visited Palma, which is absolutely beautiful. It’s around a 20-minute taxi ride from the hotel and cost approximately €25–35 each way. A point worth mentioning is the six-drinks-per-day all-inclusive rule. I understand that these restrictions have been introduced by the local government in certain areas of the island, but the hotel goes a step further by limiting guests to three drinks per meal and restricting the choices to beer, wine, sangria, or Aperol. We often preferred to have a drink while watching the evening entertainment or relaxing by the pool before getting ready for dinner, so we rarely used our allocated drinks during mealtimes. As a result, we ended up with a fairly substantial bar bill. Katagi Blau, the rooftop restaurant, offers teppanyaki and an à la carte menu. All-inclusive guests can have lunch there, but it is only available during a specific time slot and needs to be booked as soon as possible after arrival. We didn’t dine there because my daughter wasn’t keen on the menu, which featured a lot of seafood. However, we did visit for drinks, and the rooftop setting is stunning, especially at sunset, although drinks are quite expensive. If you’re not staying all-inclusive and would like to explore local restaurants and bars, Can Pastilla is the nearest town. Turn left when leaving the hotel and it’s roughly a 30–50 minute walk, or about €14 by taxi. Overall, the hotel itself is lovely and the staff were amazing, with a special shout-out to Veronica, who was particularly helpful and friendly throughout our stay. However, despite the excellent service and facilities, I personally wouldn’t return because of the location, the ineffective air conditioning, and the restrictive all-inclusive drinks policy.