Iberostar Selection Playa de Muro Village

The beach was amazing!!! The staff was wonderful!! We had 2 family suites, one room was infested with ants the entire visit and both rooms had problems with the air conditioning and a sulfaric/gas smell that was unbearable that was coming from the air conditioning units. The hotel was completely booked, so they could not move our rooms, which we understood, but a 5 star resort should do something to remedy a situation like this.

This perfect hotel is right on Playa de Muro beach. From start to finish, this hotel ticks all the boxes. It all starts at check-in; we were warmly greeted, extremely efficient and friendly. We checked in quite early, but fortunately our room was ready. We had a fantastic room with an enormous balcony featuring 2 sun loungers, an armchair, a sofa, and even a bath. Beautifully situated overlooking the pool and beach. The thing that really makes this place stand out is the amazing staff. From the chambermaid, pool cleaning team, bar staff and waiters/waitresses, they are all fantastic. Super friendly and always with a smile. We ate in the main restaurant and at the terrace restaurant, and the food was fantastic. Indian and Asian food was delicious, as was everything else we ate from breakfast, lunch and dinner. The drinks selection in all bars is first class, with top brands. Wonderful cocktails and great wine! I highly recommend this hotel; you won't be disappointed!

The food at the hotel is varied and good. The rooms are comfortable, and the hotel's activities for children are fun and well planned. Overall, all the staff are friendly, but one person stands out for his kindness: Pepe, who is always cheerful, helpful, and available.

Repeat visitors of Iberostar Playa and they do not disappoint as usual. Please be prepared for many children since it is a family hotel. We love that the hotel is small and not crowded, while the experience is that of a 5 star resort. Food is a very strong point in this hotel as well as animation for the younger kids. Beach-pool-room-restaurants-bar are all within a minute walking which we love, so you don’t not loose your vacation time walking around a huge resort. Well managed, clean and with hard working staff this hotel is a gem for our family. Special thanks to Andrea guest relations who is so kind and efficient, Andreas from main restaurant is also a wonderful professional who together with the rest of the restaurant managers takes excellent care of the dining experience. Also special thanks to Natalia, Maria, and whole bar team! Kitchen staff is excellent and always ready to take care of any request you might have. Unfortunately the rising price of this hotel might be an issue in the future, since it has become very high especially in high season. Overall thank you Iberostar for a wonderful stay one more year in Playa De Muro village.

We had a great two weeks at this hotel end June/beginning July. The location is perfect for the fairly narrow but sandy beach, and we spent so much time in the shallow waters of the sea, it was amazing! The hotel is of a high standard, beds comfortable, room modern and like all areas of the hotel very clean (thanks to Magarita for looking after our room). Only slight issue was the wardrobe did not accommodate long dresses but I managed as I had brought some hangers and could hang them on the wooden fixture on the wall, the hotel hangers were not removable from the wardrobe so not sure how I would have done this otherwise. Anyway, a relatively small point in the scheme of things. The main restaurant was fabulous! Absolutely something for everyone, with different themes each evening. The Emblat lunch restaurant near the beach was very good too but understandably had a bit less choice being outdoors and smaller. Carmen Garmundi (sp?) looked after us very well for lunch, but to be honest we could not fault any of the staff at the hotel, all so friendly and helpful. The pools were wonderful, perfect temperature and big enough to do some nice lengths when the pool was less busy with children etc. Reserving sunbeds is actively discouraged and we never had a problem finding beds after breakfast, which was a nice change. This is definitely a hotel more geared to families, which we were aware of but picked for its location, so unlikely to revisit unless at a less busy time of year as it was a little too busy for us but it seemed pretty perfect for families. All in all, a really impressive hotel, not the first Iberostar we have stayed in and will not be the last.