Iberostar Waves Alcudia Park

We went to this hotel with my mum for a 70th birthday celebration, myself and sister and her 2 year old. We booked via easyJet and booked a family room with twin bedrooms and cot. On late arrival at hotel due to delay, we were warmly welcomed with assistance from the roadside by a very sweet bellboy. Sadly the room was not as sold. It had a double bed which couldn’t be separated and no twins rooms available in the hotel. The room was tiny and no cot had been put in the room. We had to arrange furniture at almost midnight with a sleeping toddler to fit the cot in and make the family configuration work. Space and layout was a major issue with the room and we were only offered an option to upgrade for £350 but with no guarantee of a bigger space. The hotel said it was limited what they could do as it was booked and misold by easyJet. There was no kitchenette available and we were provided with a kettle which we used in the bathroom on request. Otherwise, all other areas of this hotel are beautiful and so well tailored for young families. It is spotlessly clean, has a beautiful pool area and direct access to the gorgeous beach. The staff are generally very friendly and helpful, especially in the restaurant (Vargas, Sebastian and Monica). This hotel is not suited to people without children.

Alba was an amazing server. Perfect drinks. All round great experience

Absolutely amazing experience. Fantastic facilities in and around the pool. Extremely friendly staff who are always happy to help. The buffet is the best I have ever seen with lots of types of food to suit any diet. It was my first time here but certainly not my last!

Great service and food thanks to Mohanned.

A very lovely hotel, very happy with the service but especially Mohammet, so friendly and attentive can’t do enough for you!