SplashWorld Globales Bouganvilla

This place is outdated low budget place food is warm in all restaurants long queues at the bars rooms not cleaned properly they say you get what you pay for but this is 3 stars apparently I would give 2 stars fighting at kids mini disco lifeguard chatting up his female colleague heaven forbid children having fun in pools that’s not allowed whistles blowing to them all the time only person massive queues for the shuttle bus to the beach no organisation to queue you could be first the all let lose when it turns up don’t expect manners it a value holiday

Where do I start. Hotel has gone down...way down. I think partly is the guests. Scruffs everywhere. Leaving plates on sun beds. Cups. Everything else all over the place. Smoking weed on the resort near kids. Getting absolutely steaming. Probably the parents of the kids that would bang on the window and kick the door late at night, because they haven't a clue where the kids are and what they are doing, as they are stoned or drunk! Food absolutely disgusting. Many times it was raw. Bacon bloody and sausages in morning raw in the middle! Everything was COLD! kids going round picking food up with hands 🤢 Sickness bug..there was one going round. Hotel said there was no reports of a sickness bug as had to pay onsite doctor €150 to be seen and clarify this 🤣 all a money maker! Plenty people have came forward saying about being sick! Rooms...1st 3 days we had someone's uring..poo then sick all coming into our shower. Nothing was properly cleaned? They mopped the floor either a dirty mop and it was just spreading dirt around. I had to use a towel to go over the floor. No wonder we all got poorly! Eventually after 1 week we changed room! Couldn't wait to get away from the place. We ate out most of the time. And spent time in the room away from all germs 🤢 Been to this hotel many many times..would I be back? Would i hell absolutely rotten. Was like a bush tucker trial going into the restraunts!

Today is our last full day here, I read so many negative reviews so I would like to tell my side. We have had the best time here, so much for the kids to enjoy. The rooms - We got put in a newly refurbished one bed room and it was so nice and clean, lots of space. Two of us stayed in the living room on the pull out bed and two in the bedroom, the bedroom beds are more comfortable but I still slept good in both. The room was cleaned everyday, beds made and fresh towels. The food - There is a mix of food depending on what restaurant you go to, there is the main one, a pizzeria and a BBQ restaurant. I really enjoyed the BBQ restaurant as it had fresh meat cooked on the grills Infront of you and they had mexican food which is my favourite! The snack bars had burgers, nuggets, hotdogs and chips. People said the food was undercooked but I never came across anything undercooked, the kitchen staff worked their backsides off in the heat to make sure everything was topped up and fresh and I really appreciated their hard work. The pools - There are several pool areas, my kids loved the main pool and the kids one right next to eachother so we stayed there most of the time. There is a toddler pool which is warmer. The pools felt cold when you first get in but then it's gorgeous, believe me you will appreciate that little cold sensation in this heat. We walked round to the splash park where they had a bouncy pillow, a plain pool, a fountain area, a kids activity pool and the big slides. We managed to try them all, the life guards are spot on as well. They are on the ball to stop people messing about for safety reasons but they are great with the kids, they had water fights with my kids and they always laughed and played with everyone. The entertainment - Now I am giving a big shout out to the entertainment team, they have been brilliant on this holiday. During the day they set up activities for adults and kids and they are so friendly and happy with all the guests. The evening was great they had the mini disco, bingo with big prizes last night it was nearly 700 euros! Then they have different shows. My favourite was the Micheal Jackson show, they pulled out all the stops with every show they put on. You can see them practicing during the day to make sure they get it right. The staff - All the staff in this hotel who I have came across have been brilliant, the bar staff are working continuously to make sure your not waiting too long, I've been to other hotels where queues are worse then here. The reception are always friendly and helpful whenever I have visited them. The cleaners are lovely and work so hard, I feel sorry for them in the mornings they way the site can be left by some guests the night before but they don't complain they just crack on. There is a free bus service to the beach, now the driver is just a lovely funny guy. He must love his job, he kept us entertained on the bus and he won't leave anyone behind. Finally the guests - The only negative I can give and this is no way reflected on the hotel because they can't help who comes here. Some people complained of ants in their rooms, well I'm not surprised why!! I get up at 6am because I love a peaceful cup of tea before the madness starts and I am disgusted at how some guests leave the areas the night before. Food, split drinks, left over ice creams all over the floor outside rooms and you wonder why you have ants! The lovely seating areas left in disgust and the cleaners are running around like headless chickens first thing so no guests see it, I would love to see some of these people's houses! Would it also hurt you to show some appreciation to the staff, absolute rudeness out of some people baffled me. One restaurant ran out of grilled chicken and the guest was so rude to the staff saying there was nothing for him to eat, there was actually 4 other options of grilled meat including chicken squewers! Nobody should come to work and be treated poorly, never once did I see a rude staff member even when they have to put up with rude guests. Be kind because we are all humans with feelings! I've really enjoyed my stay here and I want to thank you all for giving me lovely memories with my family.

I’m the morning we put 11 towels down however another holiday maker seen the cleaner take all the towels however when we spoke to the manager he stated “the cleaners don’t touch people stuff ”now we are 11 towels down however!

A weeks stay. Alot of negatives and positives to this place so here goes. Check in. Easy and quick. Staff helpful. Downside is if you are disabled they still expect you to pay extra to get a ground floor room. No exceptions. There are no lifts at all in this property. No one to help get cases to rooms which is a nightmare with no lifts. Rooms. For 3 or less room size is ok. Not masses of space to move around and if needing to pull out the sofa bed for a 4th no space to walk around. Beds are comfy but sheets can smell foisty. 1 pillow per bed. Sofa bed was unmade when we arrived so had todo that ourselves. Plus side there are some british tv channels i.e bbc 1, itv and itv 2. Bathroom. Shower lovely. Nice and powerful. Towels are left on the shelving outside of the bathroom. Towels changed daily if dirty ones left on bathroom floor. Balcony is small. There is a washing line. Patio doors block the noise from outside. Pools and sunloungers. If you are not an early riser or willing to be out the door by 6.30am you do not stand a chance of a sunbed. It is downright rediculous never seen anything like it. Worst part people put towels out and are not there all day. The aqua park is locked till 10am. But if you want a sunbed there start queueing at 9.15 or you wont have a hope. Main pool is fab. Not freezing cold either. Plenty of activities during the day for the kids. Will come to the activities later. Splash pad great for kids. Aqua park splash park is baltic. On little ones can go kn the balloon climbing pad. My daughter is 5ft and was refused. Slides. Be careful. Seen lots of people with cuts from them. Entertainment. Lots going on in daily entertainemnt for the whole family. Aqua zumba, aqua aerobics, water polo, white pool party, aqua runner Evening entertainment isnt just on the stage with shows like michael jackson, ariel acrobats etc. There is bingo with great prize pot 2 euro a ticket. Raffle for 5 euro a ticket. There are lots of things to pay for which is where this place becomes a huge money pit for families. Trampolines, bouncy castles, go karts, hair braiding, massages for adults and kids. Prices are 7 euro for 6 mins on trampolines. Dangerous as we seen a child bounce over the edge and the bungee cords flew her back. Suprised she wasnt paralised. Go karts for little ones. 4 euro 3mins. Food. Breakfast. Sausages, beans, eggs, wedges or hash browns, eggs multiple ways, breads, pastries, fresh fruit cereal and yoghurts. Breakfast is the best meal here. Every evening meal is the same. PORK. Pork leg, pork chops, pork loin. Veg. Fish. Mash. Chips. Fruit. Salad. Pasta. Cakes. Smallest selection i have seen for a buffet. Not children orientated. No kids buffet. If you have fussy eaters beware. Snack bar. Same stuff every day. Sausages, nuggets, burgers chips and toasties that were burnt. Snack bar open from 10am to very late. Other restaurant had pizza which was bland. The bar. Upon checkin you will be given a token each to redeem at the bar for a cup. Dont leave your cups. You need them. They will not give you another drink unless you return your cups. Taje them ti your room on a night and then for new drinks next day take them. It is a stupid idea never seen so many people have cups in their handbags. Soft drinks are self serve. Bottles of water at the bar have to be paid for they are not included in all inclusive. 2.70 for a small bottle. If you do want to buy water go to the onsite spar as it is far far cheaper to buy them in there. Location. Now this is a biggy. If you want to be close to shops, bars beach etc this is not the place for you. It is set in a more residential part of sa coma and is a long walk to get to anywhere. The hotel provides a shuttle bus from 10am but thats if you can get on it. It was rammed. No queue. Just people ramming past you to get on it. Taxis can be ordered but again people will just say its their taxi and jump in as room numbers are used so people just say yes and get in. Sa coma Beautiful little resort gorgeous beach. Nice shops. Lovely nature reserve to take as stroll through.