Viva Cala Mesquida Resort & Spa

Our family travel a lot and to be honest we usually don't write reviews about hotels but this one really deserves the recognition. We had been already in different Viva hotels but this is the best one so far. We had such an amazing time in Viva Cala Mesquida. Location stole my heart straight away.. beach , peaceful clear blue sea, fish swimming all around you when snorkeling... Absolute paradise... Beach is smaller than for example Muro but definitely -in our opinion - much nicer. The landscape with mountains, beach and sea is just breathtaking. Now to hotel -we came as family of 6- taking up 2 rooms. Our parents were upgraded straight away at arrival to wonderful room with garden and jacuzzi overlooking the seaside. It was stunning. Although we had a little malfunction one night with air con in that room the problem was quickly solved and staff did all they could to help us. Our family (2 adults & 2 kids ) were staying in different building -still lovely quiet location. Hotel is not huge , same with pools,but it's so nicely set up that there is space for everyone. Cleanliness very good. We find every corner clean, pools clean and warm. We especially loved the chill pool with Bali beds, plus it was so close to the bar. Food was also great , delicious with loads to choose from every day. We had 3 days we could use a la carte restaurants, we liked them all -italian, sports bar and the Mirablau at the beach - all fantastic. Now to what we think is the strongest positive about the hotel. We are travellers for many years and had been in many hotels, some better than others.. loads of places had great food , great entertainment, facilities but what we really loved in this hotel is personal care from the customer service team... I felt like they were all the time there for us , all the time interested if we are ok , if we need any help or information. Super nice always smiling never looking tired of million questions they have to answer... This is best feature of the hotel... The people that truly care that you are happy there. Especially big applause for Mila and Renata who both were our personal favourites. Hotel has a treasure in you !!! We definitely will be coming back and already recommended you to loads of friends 🙂

We stayed the last week in May as a young family. The hotel was clean and plenty for our 5 year old to do! The spa is a bonus and beach views are beautiful. The tacos at the snack bar are divine! Food was fab and very fresh. The only thing that we were unable to do (that we’ve been able to do at other hotels in Majorca) is the hotel are very strict on no adults going on the bouncy pillow. We had an amazing time and we would recommend the hotel. The hotel is in a very quiet area with not much surrounding it. For us it was too quiet as we like to be able to walk to explore other shops and restaurants etc however, I can’t fault the hotel itself!

We have just returned for a week at viva cala mesquida resort and we had a wonderful time. The staff are all so welcoming and try to help with any request. During our stay we unfortunately had a recurrent issue with our jacuzzi and despite repeated attempts at fixing it we only got to use it a few times. However the staff were great at attending to the issue but in particular customer services stepped up. In particular Layla from guest services went above and beyond with every request to make our stay as memorable as possible. She not only personally followed up on the jacuzzi issue but also helped with our dietry requirements in the restaurant. She made sure we had a wider choice available thanks to laising with Mustafa from the restaurant. They provided us with numerous options for eggless dishes. If this wasn't enough Layla also upgraded our stay due to our constant hot tub issue and also was so kind to arrange a special birthday meal and celebration for our little boy. She arranged a special meal for him and personally saw that he had an eggless dessert for his special day and if that wasn't enough she gifted him some birthday goodies. She really was a huge help and made our holiday amazing as prior to this we were finding the meals in the restaurant were hit and miss for us due to limited choices and the constant issue with the hot tub did become a nuisance but once she came in charge Layla ensured every request was fulfilled and nothing was too much for her. I can't commend her enough and encourage anyone needing any assistance to reach out to Layla at the resort. She stands for everything customer satisfaction should be and speaks English fluently so a big help. I would urge anyone looking to book the resort to ensure they are able to have meals at the sports bar as the vegan choices were great but the food prepared for us was absolutely delicious. We enjoyed having a feast of delicious flavours at every meal and all meals were cooked to perfection so don't miss out on the sports bar meals! We would happily eat there if we could for every meal. The animation team were also amazing at including all children in activities and really did go out to keep the children entertained. They provided activities throughout the day and the mini disco and treasure hunt was the hilight for the children. They were so friendly and made my sons birthday extra special by giving him a shout out on stage. The shows were also unique and enjoyable and by 10pm closed so good time to finish off the day. Most pools are unheated so beware when visiting in cold weather. However the indoor pool was nice and warm. Beach was easily accessible. Nothing else really nearby so a good place to sit and relax for the week. Would definitely look at viva hotels in the future.

Have just returned from viva Cala Mesquida ,it’s a beautiful location we had a garden with jacuzzi overlooking the sea it was well worth the extra money .The room was a 1 bedroomed very clean with cleaner every day & very quiet .My granddaughter absolutely loved the animation team they kept children going with foam party ,evening mini disco .games & much more ,plenty for children around the hotel .It also has indoor heated pool and a couple heated outside .Its worth upgrading to all inclusive as not much around outside to go .to not to expensive on arrival to do .My only issue was we got at the hotel early and had to wait until 3pm to obtain the room .With the weather being very rainy & a tired little girl it was too long .Iv been abroad many times & at differant times and always had room ready on arrival.But other than that excellent Hotel Staff ect .I would highly recommend.

Avoid the full board option...Not value for money. Food in restaurant was served cold and of sub standard quality. No choice of beers. Long queues at buffet for hot food during breakfast and dinner. Un polite staff.