Royal Palms Beach Hotel

The hotel is very goo. Good staff. We met very kind , helpfull ladies that name Madhavee and Sheni who help us to get a saree show experience. Never forget that exeperince. They are very friendly. Aleays help for us.

We have two days left of our stay (17 Feb to 3 Mar 2026). A welcome break from the UK winter! We are two mature women, regular visitors to Sri Lanka but our first visit to this hotel. The gardens and grounds are tranquil and beautifully maintained, the entire staff team are wonderful, warm and helpful; Gardeners, pool men, waiting staff, reception, housekeeping and bar staff, all will do everything possible to make your stay comfortable and memorable. Home from home! Our room (327) is immaculate and quiet with a magnificent sea view. Beds are excellent and linens immaculate and very comfortable. The lack of beach is no problem at all due to the huge, beautifully maintained, lagoon-style pool. The grounds offer patio, extensive grass gardens and sandy areas overlooking the ocean to relax and sunbeds are plentiful. The variety and quality of food, at every meal, has been exemplary and offers excellent all-inclusive value. We have one with mobility issues and a walking stick user. Staff could not be more helpful and the hotel is highly accessible to anyone who can walk a few stairs. Lifts are available to higher floors and, with the exception of wheelchair users, all areas are accessible to most. The hotel has many return guests and a large number of mature people who enjoy the hospitality and tranquility. We will be back again! Royal Palm Beach offers a lovely Sri Lankan experience and all credit must go to the hard working and highly professional staff team. We thank them all sincerely for a wonderful stay.

The hotel is lovely, it is a little dated as some comments say however that kind of adds to the charm. All of the staff are wonderful, warm and welcoming. Nemal and all the pool guys are great, so friendly and attentive. Lahiru does a great yoga class and we made good use of the gym. The food is great, we are staying all inclusive and have enjoyed it very much. Unfortunately we cannot say the same for the drink as wine is not part if the deal. You get a small glass at lunch and dinner. Making comments doesn't change this, I have expressed my thoughts on this each time we have visited, I didn't this time as I know nothing will change, we chose to go up the road to the Green Bamboo who serve decent white wine very reasonably priced. The hotel will quote sustainability if you look at previous wine comments. This is what stops the hotel getting a 5 star review from us, it is literally the only hotel I have been to in the world (I have travelled extensively) that has such limitations in its all inclusive. This won't stop me coming back, everything else is great.

Beautiful hotel, clean & comfortable with polite & welcoming staff. We were in Room 325 on the second floor & the view from the Balcony, of the Ocean, through the palm trees, was fabulous. The room was very clean & spacious and always kept tidy by the daily room service, which included various ‘flowers’ & ‘towel animals’ which was much appreciated. The Hotel also had nightly entertainment in the lounge/bar, including the amazing Fire Limbo by Boniface & the ‘Earth’ band. The Hotel is set in beautiful grounds, full of palm trees. There were also many recliners & deck chairs around the Hotel, so there was never a problem finding somewhere to relax. As mentioned earlier, all staff were super friendly & helpful who treated their guests as ‘Royalty’ Special thanks also goes to Dharani, who was so polite & helpful, without doubt a credit to the Hotel. For anyone considering a visit to this part of Sri Lanka, the Royal Palms Hotel would, without question, be an excellent choice.

Wonderful hotel. Staff are so friendly and helpful and food and service outstanding. Tharindu and Uthpala from reception are so helpful and welcoming. Fabulous