Royal Palms Beach Hotel

The vacation is simply amazing! I especially loved the attitude and hospitality of the Sri Lankans. The lovely Madhavee and Shenali turned one of our evenings into a magical chapter from “One Thousand and One Nights.” My husband and I were dressed in traditional outfits. I absolutely loved the sari — it made me feel like a real princess. Thank you, Royal Palm Beach, Madhavee, and Shenali! ✨

A beautiful hotel on Sri Lanka's west coast. Exceptional staff throughout the hotel, large clean bedrooms with sea or garden views, a great buffet and good entertainment in some bar areas. The hotel is very well managed compared to so many others we stayed in during our travels. The staff had an incredible knack of remembering our room number when we ordered anything! There is access to the beach over a rocky path to the right of the hotel, but we only went once as we got hassled by people wanting to sell tours. However you'll find that on many Sri Lankan beaches. It's not a particularly attractive beach, with run down shacks that have gone out of business. The hotel has no beach in front. The sea rolls up to the rocks. The lovely hotel pool is huge with a quiet end with no music. There is music and activities at the opposite end where the pool bar is. The gardens are attractive and well maintained with lots of palm trees for shade. We upgraded from Half Board to All inclusive. We ate all meals at the hotel and the buffet choice was excellent. Drinks weren't great tbh. Cocktails didn't look attractive and were mixed with cheap juice. We tried and then avoided. If you buy a cocktail, you get the real thing. We are wine drinkers though and sadly only one glass is included with each meal. That was a huge disappointment. Beer is plentiful, nice if you drink beer I guess. However it is possible to purchase wine in the hotel & there's a mini bar in the room. Overall we think All Inclusive was a good deal, despite the drinks. There are a few shops outside the hotel, and a small shopping street with supermarkets and clothes shops further along. There are a couple of restaurants outside the hotel but we didn't try them. Tuks Tuks are available outside the hotel. There is a small shopping arcade in the hotel itself, two jewellry shops, & a shop for essentials. We bought some jewellry in Cara. Azam was delightful, not at all pushy and a pleasure to deal with. We bought some lovely pieces that were not overpriced. We were pleased we avoided the pushy shops in Galle. There is a hotel spa which we didn't use, but I hear gave great massages. There is a cheaper massage place across the road. I had a lovely massage there, my husband did not enjoy. It is quite basic. We used the hotel gym alot. It was small but adequate, had cool water and was well air conditioned and never too busy. We had a wonderful stay at The Royal Palms Beach, we give it 5 stars and would certainly return.

The hotel is very goo. Good staff. We met very kind , helpfull ladies that name Madhavee and Sheni who help us to get a saree show experience. Never forget that exeperince. They are very friendly. Aleays help for us.

We have two days left of our stay (17 Feb to 3 Mar 2026). A welcome break from the UK winter! We are two mature women, regular visitors to Sri Lanka but our first visit to this hotel. The gardens and grounds are tranquil and beautifully maintained, the entire staff team are wonderful, warm and helpful; Gardeners, pool men, waiting staff, reception, housekeeping and bar staff, all will do everything possible to make your stay comfortable and memorable. Home from home! Our room (327) is immaculate and quiet with a magnificent sea view. Beds are excellent and linens immaculate and very comfortable. The lack of beach is no problem at all due to the huge, beautifully maintained, lagoon-style pool. The grounds offer patio, extensive grass gardens and sandy areas overlooking the ocean to relax and sunbeds are plentiful. The variety and quality of food, at every meal, has been exemplary and offers excellent all-inclusive value. We have one with mobility issues and a walking stick user. Staff could not be more helpful and the hotel is highly accessible to anyone who can walk a few stairs. Lifts are available to higher floors and, with the exception of wheelchair users, all areas are accessible to most. The hotel has many return guests and a large number of mature people who enjoy the hospitality and tranquility. We will be back again! Royal Palm Beach offers a lovely Sri Lankan experience and all credit must go to the hard working and highly professional staff team. We thank them all sincerely for a wonderful stay.

The hotel is lovely, it is a little dated as some comments say however that kind of adds to the charm. All of the staff are wonderful, warm and welcoming. Nemal and all the pool guys are great, so friendly and attentive. Lahiru does a great yoga class and we made good use of the gym. The food is great, we are staying all inclusive and have enjoyed it very much. Unfortunately we cannot say the same for the drink as wine is not part if the deal. You get a small glass at lunch and dinner. Making comments doesn't change this, I have expressed my thoughts on this each time we have visited, I didn't this time as I know nothing will change, we chose to go up the road to the Green Bamboo who serve decent white wine very reasonably priced. The hotel will quote sustainability if you look at previous wine comments. This is what stops the hotel getting a 5 star review from us, it is literally the only hotel I have been to in the world (I have travelled extensively) that has such limitations in its all inclusive. This won't stop me coming back, everything else is great.