Best Western Premier Bangtao Beach Resort & Spa

Our Most Special Place in the World We have now stayed at Best Western Premier Bangtao Beach Resort three times and have already booked our fourth visit for next year. That perhaps says more than any review ever could. This is not simply a hotel we enjoy visiting; it has become one of our family’s most treasured places. The resort is beautifully maintained, with lovely rooms, exceptionally comfortable beds, spacious upgraded bathrooms and countless thoughtful touches. Everything is designed to make guests feel comfortable and completely at home. Breakfast is genuinely outstanding. The selection is extraordinary, offering wonderful Thai, Western, continental and fresh fruit options. The bacon deserves a special mention—it is quite honestly the best we have had at any hotel anywhere in the world! The breakfast team are warm, efficient and always welcoming. The Seaside Seafood Kitchen restaurant is another highlight. The Caesar salad is exceptional, the seafood platter is superb, and the children’s menu is thoughtfully designed, affordable and appealing. The bar and restaurant staff are friendly, attentive and extremely well trained. For families, the Kids Club is fantastic. Kimberley is an absolute asset to the resort. Our daughter looks forward to seeing her every day out of her own choice, and the warmth and care she shows the children make an enormous difference to our holiday. Eris at the pool is another wonderful member of the team whose friendliness and energetic Zumba sessions always make us smile. The front-of-house staff are immaculate, gracious and endlessly helpful. In fact, the entire team radiates warmth, quiet professionalism and genuine Thai hospitality. From the staff maintaining the gardens and pools to those cleaning the beachfront each morning, it is obvious that enormous care and pride go into every corner of the property. The location is also incredibly convenient. There is a 7-Eleven and a chemist directly opposite the hotel entrance, making it very easy to pick up drinks, snacks, toiletries or anything else you may need during your stay. The resort is perfectly positioned for exploring some wonderful nearby venues on foot. The Beach Cuisine, a lovely French bistro, is only about a 50-metre walk along the beach. Carpe Diem Beach Club is approximately 100 metres away and is an absolute must-visit. Its Sunday brunch is not to be missed and has become one of the highlights of our trips. For anyone who enjoys snorkelling, there is no need to sacrifice an entire day of your holiday on a lengthy and expensive excursion. You can simply walk onto the beach, arrange a longtail boat (THB 2000 for three) and, within approximately half an hour, be snorkelling at Rock Island. We saw an extraordinary array of marine life, including Napoleon fish, parrotfish and crown-of-thorns starfish, with scuba divers exploring beneath us. Best of all, the entire outing can be completed in around two hours, meaning you can be back on your sun lounger before lunch rather than enduring the exhausting full-day schlep that often accompanies organised snorkelling tours. We have walked the entire length of Bang Tao Beach, and this resort stands out as the cleanest and best maintained. Its location directly on the beach is magnificent, the pools are beautiful, and the atmosphere manages to feel both relaxed and luxurious. The sunsets deserve a special mention. They are so spectacular that no photograph can ever truly do them justice. Watching the sky transform over Bang Tao Beach each evening is one of those unforgettable experiences that makes this resort feel genuinely magical. What makes this hotel truly exceptional, however, is its heart. There are many beautiful resorts in Thailand, but very few create the sense of belonging that we experience here. Returning feels less like checking into a hotel and more like coming home. Our family absolutely adores Best Western Premier Bangtao Beach Resort. It is our happy place, our most special holiday destination and a resort we recommend without hesitation. We are already counting down the days until our next visit. Thank you to the entire team for giving our family so many precious memories. We cannot wait to return for stay number four!

This was our very first holiday in Phuket, and with such an extensive selection of hotels available, choosing the right place to stay was not easy. In the end, we decided on this hotel because of its excellent reviews, attractive beachfront location and very reasonable value for money. We stayed at the hotel in June 2026 for 12 days and 11 nights. Overall, our experience was truly wonderful, and I would summarise it as follows: Location – the hotel enjoys an excellent location close to the airport and directly on the beach. Within easy walking distance, there are numerous restaurants, bars, currency exchange offices, scooter rental shops and massage salons. Conveniently, there are ATMs and a small 7-Eleven just across the road, while a larger 7-Eleven is only about a five-minute walk away. Resort grounds – the resort itself is spacious, beautifully maintained and thoughtfully arranged, offering plenty of sun loungers and umbrellas for guests to relax in comfort. There are two very clean swimming pools, one of them with a pool bar, as well as two massage areas, a breakfast restaurant and a seafood restaurant. The beach is separated from the resort only by a low stone wall, which makes the whole setting feel wonderfully open and connected to the sea. Accommodation – we stayed in a third-floor room with a balcony overlooking the pool and offering a partial sea view. The room was spacious, comfortable and spotlessly clean. It included a minibar, and drinking water was replenished daily. All essential toiletries were provided, along with a hairdryer, bathrobes, slippers and other thoughtful amenities. Housekeeping was excellent, and the room was immaculately cleaned every day. Dining – our stay included breakfast, which was served in a lovely restaurant right beside the beach. The selection was generous and varied, with hot and cold dishes, fresh fruit, coffee, tea, milk, pastries and, of course, an egg station. Although some items naturally repeated during our stay, the choice was so wide that we still did not manage to try everything. The service was warm and pleasant, and having breakfast with a sea view was a real highlight of each morning. For lunch and dinner, we chose to explore restaurants outside the resort, as we wanted to experience authentic Thai cuisine in places popular with locals. Staff – the entire team was exceptionally kind, welcoming and helpful, and we genuinely felt that every guest was treated with care and appreciation. On our second-to-last day, I experienced stomach problems, and the reception staff kindly provided the necessary medicine free of charge. It helped me feel better, and I truly appreciated their thoughtful assistance. It is also worth mentioning that the hotel offers a spa, fitness centre, billiards, table tennis, a children’s play area and, in general, everything guests might need for a comfortable and enjoyable stay. Although we visited Phuket outside the high season, we were extremely fortunate with the weather. During our entire 12-day stay, it rained only once, and even then only for about four hours. In conclusion, we would like to sincerely thank the entire hotel team for making our holiday so memorable and enjoyable. If we ever return to Phuket, we would not hesitate to stay again at the Best Western Premier Bangtao Beach Resort & Spa.

Everything was amazing. Everything.

The final hotel on our holiday, we were initially given a top floor room with a partial beach view and pool view which was fine - however I am still recovering from an ankle injury so the following day we were able to move to a ground floor room which massively helped. The receptionist who arranged this was so helpful and this change took the stress out of having to use the stairs and my son loved being able to sit on the little patio while I had a swim. Breakfast was included and had a decent selection of foods and can either sit inside or outside, great views from the restaurant. We also ate in the other restaurant on our final evening which we enjoyed. We didn't use the spa but the prices were reasonable and the staff were friendly but there wasn't any hard selling from the staff to book a treatment. We did book an afternoon trip to Phuket via the hotel excursion desk which was well organised. We went with another English speaking family so just 6 of us on the trip and we all seemed to enjoy it. The night market in Phuket is worth a visit as the street entertainment is pretty good and lots of shopping choices. All in all, my son and I had a lovely few days at this hotel, its in a good position on the beach and the staff are very helpful. Shout out to Golf who carried our cases up to the top floor but then benefitted from only having to take them to reception from a ground floor room when we left - thanks Golf for your help!

Good time for all Having been at this hotel before there was only one thing we would change and that's our departure date. Hotel,staff and room could not fault anything.We stayed in a deluxe ground flat, new fridge,king size bed and a fantastic shower