JW Marriott Khao Lak Resort & Spa - Informații
Localizare:
- aprox. 8 km de centru Khao Lak
- direct lângă plajă
- timpul de deplasare de la aeroport aprox. 80 min.
- Calitatea cazării
- Locație
- Camere, Servicii
- Servicii
- Valoare
- Curățenie
- Zdenka K2026-03-20Excepțional
very kind and attentive staff, perfect service and excellent food.
- Stay607664286082026-03-17Excepțional
This resort is simply perfect from every single perspective, We had an amazing family vacation here. From the moment we arrived, Aun at the reception took incredible care of us. Her warm welcome set the tone for the entire trip and made us feel perfectly at home. As parents, the absolute highlight for us was the Kids Club. Nana and Jun are the best team ever! They are warm, patient, and full of positive energy. They took such wonderful, loving care of our baby, treating our little one like family. Seeing our baby so happy, safe, and loved allowed us to truly relax with complete peace of mind. The exceptional service continued in the restaurant, where we met the amazing manager, Oil. She has a big heart and a big smile and went above and beyond to make our experiences perfect, taking special care of both our baby and us every single day. We can't wait to come back!
- Sharon S2026-03-12Excepțional
The resort is lovely but unfortunately during our stay there were several 'private' weddings. These were in public areas of the resort and severely impacted on our 'relaxing' holiday. Sunbeds were squashed into a smaller area to make space for the wedding events. Some restaurants weren't available as they had been reserved for the weddings and pool areas were also out of bounds due to a pool party for wedding guests. Extremely loud music was played immediately next to where residents were sunbathing and relaxing. We received notification about the first 3 day event the evening before. A letter detailing what to expect and offering us 'compensation' in the form of a bus trip to Phuket, a buy one get one free spa in the resort or 20% of a buffet meal in the resort. None of these offers were acceptable to us. 1) we did not want to waste another day of our holiday travelling to Phuket to shop. It is not our thing. 2) we did not want anything from the spa and would have had to spend money to get something back. 3) we like to eat at a la carte restaurants not buffets and 20% off meant we were paying more to Marriott in addition to an already very expensive holiday. So, as you can imagine we were not impressed and felt quite insulted at these offers, none of which appealed to us. There was no offer of real compensation eg a free meal in a restaurant would have been more reasonable for the amount of disruption to our very expensive stay. However, all the staff were excellent, attentive and very pleasant. We ate at most of the restaurants, the Olive (Italian) being our favourite. An amazing resort spoiled by the greed of the company. Surely there are other private venues available just for weddings where holiday makers aren't parading around in swimwear. Disappointed with the use of large areas of the resort for private functions. I feel that this is totally unacceptable.
De ce merită să alegi acest hotel JW Marriott Khao Lak Resort & Spa
- complex mare de piscine
- condiții excelente pentru scufundări
- camere spațioase, mobilate confortabil


