Novotel Phuket Kamala Beach

location was perfect for our venue which was an event at cafe del mar, the atmosphere of hotel is good, they upgraded me showever made us wait strictly 3pm for checkin time. the rooms were great view of ocean and clean but some of facilities have outdated / not too nice exteriors like the bathroom in the lobby. the service is also fine but a bit hard to contact someone in lobby at 11pm, but at least we got someone to help over the phone, Pool was also beautiful to lounge and relax with beachfront view, restaurant feels too big but they got good breakfast choice. Finally the beds and pillows were alright but nothing special as the pillows were a bit harder that we are used. but overall still a decent stay for the price especially in that area.

Great hotel, location but packed with people and noise by the pool. First suite room big and nice, the ocean room feels empty but nice ocean view. If want relax think the villas best option. Very nice gym, great breakfast and very nice staff their special thanxs to a nepali waitress always smile. Food some good, the pasta was poor, same pizza. Should make one more small resturant top roof, paint building outside.

Situated at the quiet end of Kamala Beach makes for a quiet stay. A short walk can take you to casual beach restaurants or brick-and-mortar joints at the far end of the beach. The hotel sits right on the beach, rooms are quiet and you could do a lot worse. Higher floor ocean view rooms are much better than the B level which sits below grade.

My stay at Novotel Phuket Kamala Beach was nothing short of exceptional. From the moment I arrived, the hospitality and attention to detail truly stood out. The location is perfect—right on the beach, offering stunning ocean views and a peaceful atmosphere that makes it easy to relax. A special thank you to the manager, Top, who went above and beyond to ensure everything was perfect throughout my stay. His professionalism, warmth, and genuine care for guests made a huge difference and truly elevated the entire experience. I also want to highlight two amazing staff members, Nam and Oatna. They were absolutely the best—always friendly, attentive, and ready to help with a smile. Their service was outstanding and made me feel incredibly welcomed and valued. The rooms were clean, comfortable, and beautifully maintained, and the food and facilities were excellent. Overall, this hotel delivers a perfect blend of comfort, service, and location. I would highly recommend it to anyone visiting Phuket, and I can’t wait to return!

Friendly staff, great location, stayed for 14 nights and was happy over all, second time staying at this hotel