Novotel Phuket Kamala Beach

My stay at Novotel Phuket Kamala Beach was nothing short of exceptional. From the moment I arrived, the hospitality and attention to detail truly stood out. The location is perfect—right on the beach, offering stunning ocean views and a peaceful atmosphere that makes it easy to relax. A special thank you to the manager, Top, who went above and beyond to ensure everything was perfect throughout my stay. His professionalism, warmth, and genuine care for guests made a huge difference and truly elevated the entire experience. I also want to highlight two amazing staff members, Nam and Oatna. They were absolutely the best—always friendly, attentive, and ready to help with a smile. Their service was outstanding and made me feel incredibly welcomed and valued. The rooms were clean, comfortable, and beautifully maintained, and the food and facilities were excellent. Overall, this hotel delivers a perfect blend of comfort, service, and location. I would highly recommend it to anyone visiting Phuket, and I can’t wait to return!

Friendly staff, great location, stayed for 14 nights and was happy over all, second time staying at this hotel

I went for a family holiday it was the best experience ever the service was great the manager i will forever remember really recommend!!

Good hospitality and very helpful to the wheelchair customers.

Very kind and thoughtfull service by Novotel hotel but especially by Nam and Ake