Sofitel Krabi Phokeethra Golf & Spa Resort

Beware - you will not want to leave this resort anymore :-) From the start to departure this hotel has exceeded our expectations. It was perfect for our family getaway, the resort is fully setup for families including kids club, kids pool and many daily activities to keep your little ones entertained. The team throughout the property was very attentive, friendly and always willing to assist. Kudos to the management team for putting together such a cheerful team. Thank you for a wonderful and memorable time. Credit to Chef Pedro for setting a fantastic culinary experience in all outlets - amenities exceeded all our expecations and probably the best I have seen at any hotel including storytelling. Heartists Sao, Lita, Som, Jib, Jah, May and Lucie were standouts!

We arrived at the Sofitel in Krabi after leaving a hotel we were very disappointed with. We truly arrived in paradise – a clean and well-organized hotel where every detail, big and small, has clearly been thoughtfully considered. We would especially like to mention the shift manager, Tomy, who welcomed us with a big smile and exceptional patience. He made a genuine effort to find us a suitable room, which is certainly not something to be taken for granted. It is rare to meet managers with such patience and such a high level of service awareness. We originally planned to stay for just one night, but thanks to Tom abry we extended our stay by four more nights! Highly recommended – and without a doubt, we will return.

This is a beautiful resort…. Having stayed at Sofitels throughout the world this is my honest opinion… Good points…. Beautiful pool with a closed off Adults section at one end. Lovely Colonial feel. Spacious well appointed rooms. The Housekeeping is exceptionally friendly and laundry is swift and reliable. Friendly helpful staff. Excellent Indian restaurant. Points for management…. Before we arrived I read that any poolside chairs that were left empty for 30 mins would have towels removed. Sadly this was not the case!! Yes there were lots of chairs.…but the most prominent chairs were reserved by towels for long periods!! The Italian restaurant is not run by the hotel and refused to give us Accor points. We were not made aware of this on arrival.

This was my first time staying at Sofitel Krabi Phokeethra Golf and Spa Resort, and I was genuinely impressed by every single aspect of my trip. I want to take this space to thank everyone who made my stay so wonderful, and I hope this review helps others who are considering booking a stay here. I booked directly as an ALL Accor member. The coordination with the Reservation Department was incredibly smooth. I communicated directly with Khun Fon and Khun Yuka, who handled all my booking details perfectly and provided comprehensive hotel information even before I arrived. I traveled in February. The weather in Krabi was quite warm, but the sky was clear and it was absolutely perfect for a relaxing holiday. As soon as I arrived at the entrance, I received a very warm welcome from the Concierge team, Khun Mhee and Khun Tum. Right after that, Khun Pepsi warmly greeted me and escorted me straight to Club Millésime for an exclusive check-in experience. A huge thank you to Khun Pepsi and Khun Deena, they truly impressed me every single time I visited the Club during my stay. When I got to my room, it was a wonderful surprise. The bed was beautifully decorated with flowers, alongside a lovely little welcome card. I later found out this thoughtful touch was prepared by Khun Bella and Khun Thalia's team. I also want to praise the Housekeeping team, Khun Aey, Khun Bus, and Khun Tae. They kept the room spotless and provided wonderful service throughout my trip. During the day, I took a walk around the resort and dropped by the Kids Club. It’s packed with fun activities and is definitely a paradise for families with children. Next time, I’ll definitely bring my nieces and nephews along! Thank you to Khun Sandy, Khun Anfield, Khun Prae, and Khun Nanu for taking care of that area. That evening, I visited the Explorer Bar. I was in the mood for a custom drink tailored to my own taste, and Khun Meen crafted exactly what I wanted, it was fantastic. Khun Tus, who was also working at the bar, was great too. For dining, I visited Venezia, Maya, and Koh Podah restaurants. A big thank you to Khun Peemai, Khun Tar, and Khun Na. They always greeted me with a smile and gave great recommendations. During breakfast, the restaurant was quite busy, but Khun Tar managed the seating and service incredibly well and made sure I was looked after. Whenever I needed information or assistance, I could always rely on the Front Desk. Khun Apple and Khun Bright, the two lovely ladies at the counter, were always smiling and super supportive. When it was time to check out, Assistant Front Office Manager Khun Gabbie made the process seamless. Finally, my sincere thanks to the Front Office Manager, Khun Sea, who oversaw my entire stay and ensured everything was flawless. Highly recommended!

I like staff here especially kid club’s staff, my kid enjoyed day camp here he can stay for day with great care of kid club staff, thank you very much Prae, Sanin, Sandy, Anfield. We will definitely come here again.