El Mouradi Club Kantaoui

Very disappointing experience I stayed at this hotel with my family and was extremely disappointed. There was no proper air conditioning, either in our room or in the lobby. The dining room had long queues for food, dirty plates and dirty floors. These are basic standards that any hotel should provide. Unfortunately, based on our experience, I cannot recommend this hotel to anyone.

Unfortunately, our stay was very disappointing. Restaurant/canteen: It was constantly overcrowded, with long queues, a lack of available tables, and dishes that were often not properly clean. The food was average, and even extra drinking water had to be paid for. Rooms & service: The air conditioning in the rooms was poor, and the reception staff were not helpful in resolving problems when they were reported. Overall, the hotel fell well below the standard we expected. I would not recommend it and would advise others to consider alternative accommodation, especially if travelling from Europe and expecting typical European hotel standards.

We loved our stay at Club Kantaoui. It does get very busy and some people are very rude take lots of food, but the hotel understand this and couldn’t do enough to accommodate us. The main food hall is manic due to the other guests but the hotel have set up other free options for guests with red wristbands (all inclusive) and they are perfect, there’s a separate breakfast on offer in the al a carte restaurant and the beach restaurant serves at lunch and dinner (you have to book dinner through guest relations). Maher Khlifi guest relations cannot do more for you. He checks in everyday and there’s never a problem, only solutions. We throughly enjoyed our stay here, the accommodation is clean and comfortable and the grounds are beautiful and so well kept. The location is great, you have the Hard Rock Cafe just outside the hotel and some great shops just a short walk away. Great value for money, we will definitely be back.