El Mouradi Palace

The best hliday ever I have been to. El mouradi palace is amazing ,spent there 6 days and was wonderful , friendly staff the waiters. Specially Mr Jawhar, I stayed in room 432 forth floor and was daily cleaned by miss Hala led by the professional Supervisor miss Salwa. The food is above amazing and multiple choices to eat. If you are looking for a great family or single holiday come to this hotel and overall Tunisia is a great choice and people are so friendly and welcoming. Thank you El mouradi palace. Thank you Tunisia.

Really amazing team animation I like Tunisia

Firas is the best animation at the Hotel El Mouradi Palace

El mouradi Palace has some very good points . Ill start with the bad . The reception staff who should be your first point of contact just say yes if you need anything fixed and do nothing about it . We had no fridge in our room asked multiple times (at least 4 times ) and kept getting told yes we will sort and nothing . Didn't get one till guest relations came round on our 5 th day and sorted straight away . Our group had the same issue over different things . Im not sure what they really do apart from check you in . Rooms , ours was dated but clean . Never been to a hotel with no tea, coffee facilities in room . Room service is available seemingly if your phone works which ours did not . Hanging out the wall with bare wires . Food was plentiful and lots of choice but often cold . Fresh cooking stations were good . Staff (apart from reception ) work hard and cant do enough for you . So need to praise them all , bar staff to the waiters in the restaurant and the maids . Entertainment try hard but could do with improvement. Overall definitely not a 5 star experience more like a 3 and I would say don't book here . There are better 5 star hotels around the area .

Good hotel nice staff very good service good room good animation team[habib sam firas]