Hotel Tour Khalef

Such a lovely Animation Team, in particular Fifi, Luca, Yusef, I had a great time with them!

Very mice hotel thank u for all tje staff specially Fifi and Luva from the animation team

Just returned from 10 days - had a great holiday with family. We had 2 rooms booked one the suite with separate bedroom and one a double. Both rooms were perfect and the housekeeping staff kept them sparkling throughout - cannot fault cleanliness at all. Pool was great - we stuck to the salt water pool and the temp was perfect - even when the heat hit mid 40's still refreshing when taking a dip. Add to the sunbed service for drinks and it was great. We only went to beach one day - but loved it - again drinks service to sunbed. It was clean and we were entertained watching the sellers walk along beach but never bothered as they are not allowed past the sunbed line. Food was mostly good - breakfast omlettes were amazing cooked to order - sometimes at night the food could have been a bit hotter - snack bar was great for lunch - staff always ensured you had a table quickly and were great supplying drinks We spent most of the nights on terrace bar and want to call out Hamza for his exceptional service - every night made us laugh and kept us topped up with drinks - even when it was busy busy with football being on. We ventured out to Medina and would recommend - small tip is to turn your all inclusive band inside out to stop people telling you they work at your hotel and trying to take you to their relatives shop. It sells everything and the chat is fantastic. Overall hotel was great - we would definately consider a return visit.

We stayed at Hotel Tour Khalef in Tunisia for one week as a family of four: myself, my partner and our two daughters, aged 14 and 16. I have broken the review into sections to make it easier to read. Arrival and check-in Security at the airport took a long time, and the transfer to the hotel took nearly two hours because of traffic. Our coach set off at around 10pm. When we arrived at the hotel, check-in was quite confusing. Everyone had paperwork to complete, but there appeared to be only one person checking in a large number of guests. After a long journey, the process could have been much better organised. The room We stayed in a Deluxe Superior Family Room with a sea view overlooking the back of the hotel. Our room was spacious, and we had plenty of wardrobe space. However, the girls’ adjoining room had no storage, so they had to live out of their bags for the week. The beds were large and extremely comfortable, and the blackout curtains worked very well. This was particularly important because temperatures reached around 45–47°C on most days, so we were very grateful for the air conditioning. The bathroom was excellent, and the towels were generally changed frequently. However, there was one day when we were left without any towels. The shower-gel dispenser also ran out and was not replaced. The fridge in the room was barely cold and remained completely empty throughout the holiday. I would have expected at least some bottled water or soft drinks in a hotel advertised as five-star. Even a cold beer waiting in the fridge would have been a welcome touch. Food and restaurants The main buffet restaurant was good, although it became extremely busy. It regularly ran out of plates, which was frustrating. There was plenty of food available, with a good variety, and everything we tried was well cooked. The restaurant service was also good throughout our stay. The house wine was disappointing. There was no choice of wine, and the one provided tasted quite cheap compared with other five-star all-inclusive resorts we have visited. The snack bar during the day was very good and offered a surprising amount of choice, including candyfloss. There is also a restaurant and bar near the beach, which becomes an à la carte restaurant in the evening. This was easily the best meal we had during our stay. Pools There are two main pools: one saltwater pool and one freshwater pool. We spent most of our time around the saltwater pool, which was lovely. We were always able to find sunbeds, although the pool itself was not really large enough for the number of guests. At busy times, there was not much room to swim, and we were mostly left standing and wading around. Service around the pool was good. Some of the waiters were excellent, friendly and always happy to have a laugh with guests. The main pool bar could become very busy and often appeared understaffed. At weekends, the hotel allows local day-pass guests into the resort. This made the pool areas noticeably busier. Beach We did not use the beach very much because there were jellyfish in the sea, and one of our daughters was stung on the second day. The beach itself was pleasant, and there were activities available, including volleyball and boules. However, because of the extreme temperatures, we preferred to stay near the pool. Evening entertainment The evening entertainment was very poor. Unfortunately, the acts were generally of a low standard and did not feel suitable for a five-star resort. This was probably the weakest part of the holiday and really let the hotel down. Excursions We booked a camel-riding excursion through Ali Baba, who regularly walks around the pool area selling trips. The camel ride was enjoyable and well organised. We also went horse riding, but this was quite poor and is not something I would recommend. Gym The hotel gym did not have air conditioning, which made it almost unusable in temperatures approaching 45°C. This was a major oversight, particularly for a hotel claiming to offer five-star facilities. Staff The staff were the best part of the hotel. They were brilliant throughout our stay and regularly went above and beyond to help us. They were friendly, hardworking and made a genuine effort to ensure guests enjoyed themselves. Overall I am not sure that we would return, mainly because we have stayed at other five-star resorts that offered better facilities, drinks and entertainment. However, considering the price we paid, Tour Khalef provides very good value for money. The rooms were comfortable, the food was enjoyable, the pool areas were pleasant and the staff were outstanding. It is a good family hotel and a great option for those looking for an affordable all-inclusive holiday, but I would describe it as a good four-star experience rather than a true five-star resort.

I’d read reviews before I came here and the staff were very highly rated, after spending a week here with my husband and teenagers, I can understand why. They really do go all out to make you feel special and nothing is too much trouble for them. Rafika at reception was so welcoming on our arrival, our maids Amol and Laila were so friendly, cleaned our rooms well and left us beautiful flowers or decorated our rooms - such a special touch. Entertainment team work such long hours and are always so cheerful and friendly, special shout out to Fifi, AJ and my absolute favourite Light - the banter he had with my kids was just brilliant. Lifeguards and pool bar staff, again nothing was any trouble and were always super friendly. Another special shout out to the one and only Hamza at the terrace bar! Ask him for a ‘Hamza Special’ cocktail, have no idea what was in it but became my favourite drink all week. Hamza’s banter and sarcasm was also on point. Honestly I could spend all day just bigging up the staff. Hotel was beautiful, I know a lot of people are not keen on the salt water pool but I’ve never spent so much time in a pool - loved it. I am a picky eater and still found food everyday, has been one of the best all inclusive food I’ve been to. The beach is a must, makes you feel like you’re in the Caribbean, just beautiful. I usually like to travel to different places but I’m on way home from work now to book again! Genuinely looking forward to going back. Great job all, see you all next year 😊