Iberostar Selection Kuriat Palace

Outstanding hotel, service impeccable. Food to die for. Best animation team EVER !!!!! Really gona miss them xx

We got there around 9pm and our passports and luggage were taken and we were shown straight to the restaurant for some food. We had a couple of incidents involving 3 German guests who were awful to guests, intimidating, rude and not polite to staff either. I understand there were several complaints but the hotel staff and management resolved this after a couple of days. Once this was sorted it was definitely more relaxed and you could enjoy the hotel and pool area a lot more. There were a couple of issues with the room, mini fridge did not work correctly and we had ants later in the week but these were sorted within hours and no other issues. Food is always hot, well cooked and the restaurant staff and chefs are very busy but always deliver and very polite and friendly. Good selection, can be a little repetitive but you get that with food when cooked at home. All in all great food and drink. Found the hotel clean and tidy and spa was nice but spa pool was chilly. Beach was absolutely beautiful and you could walk out for quite a way before it got deep. Staff were great, Salem was a great little cocktail maker and should be a bar tender as his cocktails were lush. Ali the waiter who works on the bar was also friendly and both couldn't do enough for you. The lifeguard (forgotten his name but had a bald head and always wore sunglasses) was also very friendly and helpful and again could not do enough for you. Also the entertainment staff were great, Luca, Navy and Abdoo were always chatty and wanting you to join in, great little team. The room was large and very nice as we did Star Prestige. Bed was very comfortable, shower was lovely and bathroom was huge. All in all a great room to stay in. The only negatives are there seem to be a lot of flies in the restaurant so maybe some fly control inside and also lots of mosquitoes so take plenty of mosquito lotion! Would l return...absolutely 😍. My partner loved it. All in all a great all inclusive stay for a week, beautiful place, lovely staff and great for some R n R. Will return in the future

Absolutely amazing hotel. This was our second time visiting and still felt as good as the first. Staff are all so welcoming and friendly.

Good service friendly staff good experience

Just returned from a week stay with my daughter, very impressed with the hotel overall, just a few minor things could be changed to make it even better. All staff were very friendly and spoke to you, they work incredibly hard and the hotel and grounds were spotless. We spent some time around the zen pool and one day at the entertainment pool but mainly the beach. There is waiter service around the pool and beach which is great. The beach was very clean and the tractor was out every morning to do there best to keep the seaweed to a minimum. Our room was lovely, plenty of storage space and nice size bathroom, shower pressure wasn’t great but didn’t matter too much to us. Had a real problem with mosquitos tho and got bitten quite a bit despite a plug in, spray and bracelets. We would have to squat quite a few before bed and still got woken up by them. I think maybe when the room was cleaned they were getting in that way as we rarely opened the patio door to minimise them coming in. Food was amazing, plenty of choice, even at busy times the staff were busy replenishing and clearing up mess that others made. We were utterly shocked at how much food was wasted by other guests and the mess they left behind for waiters to clear up! We sat outside for breakfast lunch and dinner and the staff were all amazing and very attentive. Only one suggestion, the labelling wasn’t the best so was a bit of a guessing game with some foods, luckily for us we aren't fussy eaters and no allergies. Animation team work so hard and have so much time for guests, special mention to Luka and Abdoo both lovely people and a credit to this hotel. We were pleasantly surprised by how much entertainment there was, from evening shows to foam pool party’s, synchronised swimming, beach party, white night party and live music at dinner times. We visited the spa for a massage, it was really lovely and such good value, £38 for an hour. I think they could definitely promote this more as other hotels we visited usually have someone promoting treatments around the pool etc. Only negative was the day before we left we asked at reception about a late check out, we were given the impression this could be an option and if not they would give us another room. we were told to go back in the morning on the day we left to confirm. So we went back at 8am to be told we could keep the room on for an extra hour which wasn’t helpful for an afternoon pick up but was told to go back at 10.30am and they may be able to do something. So we went back again at 10.30am to be told no 1 pm check out. I had to ask about facilities to shower etc as they didn’t volunteer that info they also failed to tell us that the spa where you can shower doesn’t supply towels so after taking our beach towels back to receive our deposits back I had to go backwards and forwards to get beach towels again so we had something for our showers. Reception should be informing guests of the procedure and was just a disappointing end to our holiday. We would 100% recommend this hotel to anyone. We probably won’t return as we never go back to the same place twice but that’s no reflection on the hotel.