Medina Belisaire & Thalasso

Extremely disappointing experience — theft from my hotel room I am extremely upset and disappointed with this resort. For a 4-star hotel, I expected a much higher level of security, professionalism, and trust. During my stay, I left a plastic bag containing my real gold jewelry inside my hotel room. The bag never left the resort, and I never took it anywhere outside the room. The housekeeping staff entered my room every day, and when I returned home from my vacation, I discovered that all of my jewelry was missing. The value of the stolen items was around $3,000 CAD. I trusted this resort with my belongings, and this experience has completely ruined my impression of the hotel. I am extremely concerned about the lack of security and the fact that guests cannot feel safe leaving their personal items in their own rooms. I strongly urge management to investigate this matter seriously and review their staff procedures. I never expected something like this to happen at a 4-star resort, and I would not recommend staying here until this issue is properly addressed

brilliant hotel!!! the entertainment made our holiday! especially Amin, Khalil and Mohamed!!! best holiday ever.

Beautiful hotel and beach, excellent hotel staff all very amenable, very friendly entertainment staff who involve all guests in activities. Would highly recommend, we will be back.

This hotel is absolutely amazing. The food is delicious, the views and pools are gorgeous and the entertainment team is the best i’ve ever seen. Every one of them is so friendly and welcoming, always smiling and always an activity on. I have zero complaints about this place, would definitely recommend!!

In summary, it is not worth your money. We are a family of 4 and we booked from 31st July to 20th August 2026 and I can tell you while I'm still in the hotel: - First thing first, you'd assume in an all inclusive hotel you won't need money to start enjoying your experience. Not the case here, as you need to pay (in cash) 20 TND (7 USD) ss a deposit for each towel, so in our case was 28 USD and imagine if you don't have cash? The concept in itself is ridiculous. - Elevators are not working, everyday one of them is broken and in the first few days here both of them were broken at the same time. We have a baby and a child and the elevator got stuck with us inside and that was scary for them. We had to carry the baby and the stroller. Until today, only one elevator is working and it takes long to get in because it is overused. - Expect to have long waiting lines standing, holding your empty plate, waiting for food, such as pizza and burgers. The process is very slow and takes sometimes 20 to 30 minutes to get your food! - The beach bar is almost useless, only beer there and soft drinks (no wine for example or any cocktails). -The WiFi is very bad and slow inside the rooms and across the hotel. My wife had a appointment over the phone and she couldn't hold a conversation over WiFi from the room. No coffee or tea in the rooms. - Very old building and not well maintained rooms, especially the toilet, in which the light in ours is not fully functional. These are just few examples why this hotel is not worth your money. The price per night is even similar to some 5 stars hotels but unfortunately you don't get that value back.