Royal Azur Thalasso

Lovely hotel. Very quiet and relaxing. Lots of private sunbathing areas, 3 pools. Very clean and tidy. Staff wash all the outside paving every morning. Good choice of food, fresh every day. Tried both Tunisian and Italian restaurant, very good, huge portions. (Although service a little rushed). All staff are helpful and friendly. Small tips get you excellent service. If you want noise, activities, kids club etc stay next door at Bel Azul (3 star). Worth paying the extra for 5 star at Royal Azul if you want a bit more luxury all round and to chill. The indoor pool and thermal spa is wonderful (pay extra). Had 2 treatments which were well worth the money. Drinks not brilliant, wine barely palatable, poor cocktails but ok for the price. You can pay extra for branded drinks. Main criticism no early check in. Arrived at hotel 10.30 and check in 2.30. Had to hang about in high heat. Recommend pack your swim stuff and sun cream on top of suitcase and change in the loo. My single room (sea view) had 3 massive wardrobes. My sister and partner had a garden room only had 1 small wardrobe so had to keep most of their clothes in their suitcase all week. Would recommend if you’re happy to put up with arrears of criticism. I would return.

So first of all, the hotel is 5 stars but I think everyone knows that's unlikely to measure up to some other European countries version of 5 stars...but forget that because from the moment you walk through the doors you are made extremely welcome by all the reception staff who literally can't do enough for you (but without being over the top) The reception and bar area is beautiful and the outside pool areas are absolutely stunning,they are constantly cleaned and would put many other 5 star hotels to shame, the pool toilets are immaculate all day Where it doesn't quiet measure up is some of the rooms, which feel a bit old fashioned (not dated, just old fashioned) they lack some wardrobe space and are a bit quirky, but again exceptionally maintained The food is buffet style but really very good, a lot of it isn't labeled so something to consider if you have allergies..although I understand if you inform the hotel of this they will look after and cater for you..just something to consider Regards tipping, you really don't have to but we did, the odd 5 (£1) or 10 (£2) Dinar really does go along way, but it isn't expected and the staff don't linger for it...but if you do tip every now and again at the bar and certainly at dinner you will feel a difference ...but please don't feel you have to do it constantly because you don't Entertainment was very low key at night...if you want more action on an evening pop to the sister hotel next door who have cabaret etc on apparatntly Regards the location, I didn't go out too much but felt completely safe when I did and there were no issues, it's worth wrapping something around your wrist so you don't get constantly approach by something claiming to work at your hotel, but even if you do, they aren't pushy, just smile say no and keep walking The shops directly outside the hotel are very chilled and much cheaper than the onsite shop so walk over there and give your locals the money I'm not sure I can think of anywhere you will get better value for money than Tunisia and specifically this hotel

This place was fantastic from the minute we walked in the staff where so friendly and helpful a guy called chokri the receptionnist and a waiter called arbi are the best most hard working staff ive ever met! I went with the other half for 5 days and cannot fault the place food was great lots of options I am a fussy eater and didn't have a problem putting something together for every meal. The staff are truly amazing they could not do enough for us. It was my birthday and they spared no effort In making it so special from a big bunch of roses flowers decorating the table with so much attention to detail. Room was beautiful cleaned everyday with bathrobes and slippers. Would have no hesitation In going back.

The atmosphere is charming and the staff are as helpful as can be. We arrived late because of a flight delay but were offered some food on arrival. We had a sea view suite room which was excellent, 2 balconies, a sitting room, bedroom, bathroom and dressing room, 2 toilets, bath with shower and a separate shower. Very good value for the money and we enjoyed out 10 days there, so much so that we are planning on a return visit later this year. The hotel was very clean, the pool areas' toilets are cleaned thoroughly several times during the day. The service at meal times is exemplary, fresh cutlery as soon as required, drinks topped up etc. We were "adopted" by breakfast (Lotki) and evening meal waiters. Once they knew when and where we liked to sit, the table would be ready and waiting. The poolside bar staff brought drinks as required, Wajih and "Darling" made our day times a pleasure! The pool staff were always helpful with towels and sunshades.

Excellent location, lovely atmosphere, clean and comfortable rooms, and great value for money. Everything was fabulous, and the staff were friendly and welcoming. A special mention to the Guest Relations Manager, Zainab, who is a massive asset to the hotel. Her multilingual expertise is an added bonus, and she handled everything from the simplest to the most complex issues promptly and professionally. She was genuinely helpful, attentive, and an outstanding member of the team. While the entire front desk staff were supportive and responsive, Zainab truly went above and beyond. Would definitely stay again!