Royal Thalassa Monastir

This was my third time at this hotel from August , I can honestly say I won't be back. As much as I loved it in the past it wasn't the same. Every management where rude to the staff, we witnessed 2 staff members going of crying after being squealed at. Entertainment team was no where to be seen except when they meet girls they where interested in. Food was OK but the bar staff went above and beyond for us. They actually made us felt so welcomed.

Arrived at 9 pm no food available this caused issues as a diabetic. Night receptionist was not helpfull. Positive was plenty of sunbeds, al a carte was good. Buffet was okay not in comparison to the iberostar. Staff were helpful. Entertainment was okay. Rooms were good except air conditioning was poor. Pool was very good as was the beach. Some areas a wee bit tired. Good hotel for families.

We had a Good stay, but service by Nahali Mohammed was amazing in the restaurant. He was friendly, helpful, attentive and always took care of us. He has a bright future ahead 💯

We didn’t feel this was a 5* hotel. When we arrived the staff were very nice at reception. We were sent down to dinner and would get our room after that. The room was a good size but air con didn’t work, phone didn’t work, safe didn’t work and balcony door didn’t lock. A person came to our room the following day and did a quick fix to the balcony door & sorted safe. We requested this 3 times until we waited at reception for the maintenance guy. Air con didn’t work the whole 7 days of holiday.. towels were fresh every day, which was great. However room wasn’t cleaned very well, or balcony. Hotel is nicely situated on a beautiful beach. Staff are very nice at beach bar and on beach. There are a lot of souvenir sellers on the beach, this is constant and all day long. Toilets at beach/pool area are never clean. For a 5* hotel the snack bar is nonexistent. There’s a few crepes, cakes & the odd panini if you can get one. The pool bar staff have no idea how to make the drinks. We were there on 2 occasions tried giving us gin for vodka & Bacardi, as he had none left! No white wine or ice either! We ended up not bothering at all. Restaurant hadn’t a great selection at times, as the queues to cook meat/fish/burgers were so long, you don’t want to wait! The waiting staff on terrace were really nice. Make sure you cover your food & drinks if you go to get anything else to eat, as the birds will eat it off your plate and poo over it. Staff at piano bar, too busy talking to others to serve you. Do be aware there is nowhere to walk to outside the hotel. It’s a main road directly across from monastir airport, the noise is very minimal so no disruption at all. The beach and views of the sunsets are beautiful. The hotel reception and areas to your room are very nice, clean too. We do feel it’s a 3* minimum, based on places we have stayed previously.

Amazing time got to give a big shout out to Fedi. Big smile and works so hard.