Royal Thalassa Monastir

I wouldn't give 5* more like 3* no milk in the rooms only herbal teas room cleaning very hit and miss .no shampoo in bathroom overall the room was tired. The bar offen run out of soft drinks. No shop in the hotel 20min walk another hotel to get anything . But staff are very good.

Hotel not 5 star needs lot of out door repairs boards in beach bar very poor loose warped uneven my room good apart from no milk for drinks fridge normal for hot climes not very cool hand pump soap in bathroom not 5 star at all food wide variety generaly good in snack bar and main resurant generaly good and chioce good recrtion do you a favour by assisting you or that how it feels first and last time i would travel with Easy jet and same for hotel i am mot new to travellin in Tunisia an this was far the worst hotel

We have just returned from a 7 night stay at the Royal Thalassa Monastir, and wish we could have stayed longer!! The location of the hotel is about 45 minute to an hour transfer from the airport. You do get to see the goings on in Souss as you travel to the hotel as well as the salt lake where the flamingos are. There isn't much around the hotel itself but that didn't bother us at all as the excursions run by the easyjet rep, waled, was reasonably priced and well organised. Waled, is amazing to get along with and he knows the locals in and around Souss market very well. I would recommend a guided tour to the market though as it can be a bit intimidating, especially as a group of women. I would highly recommend the quad bike excusiin but the 4.30 one as its at sunset and the scenery is stunning! 😍 The hotel itself is amazing! It feels rather grand with excellent de or to enhance it's features. The restaurants on the complex are all excellent. From the La Voix restaurant, and the snack bar, to the all inclusive buffet. Everyone will always find something to eat, even the fussiest of eaters! All waiting staff were wonderful and were super welcoming and helpful. Nothing was too much trouble for them at aall.The bar staff were also amazing, especially those who worked the pool bar and cocktail stand 🍸. The animation team were amazing at making us feel welcome and getting us to join in activities etc. I do have to give a special shout out to Simo and Alex though as they are just amazing people to be around and so energetic, considering the amout of hours and days that they do!! A little more recognition and appreciation wouldn't go amis for the amazing job they do! Well done guys! 👏👏 There was various entertainments from the team from a daily game of darts (which i never won!), to a foam pool party in the afternoon to evening entertainment of comedy shows, fire eating and a guy who lays on beds of nails and broken glass. Keep up the energy guys, you're doing an amazing job!! The beach is within a few steps from the pool and is kept clean, tidy and safe with the beach team who also do amazing. There are a few sellers who walk past the beach but they aren't pushy at all and once you say no, they move on and aren't allowed onto the complex. You are guaranteed a peaceful sunbathing session on the beach ⛱️. Everything about our experience was perfect, from the hotel itself to every single one of the staff. The cleaners do an amazing job as well keeping the hotel spick and span. Our rooms were serviced every day with fresh bedding and towels placed into the bathroom and bottled water refreshed daily. Overall we had an amazing stay and I can't wait to come back!! Thank you to each and every single staff member at the Royal Thalassa for making our little holiday become a dream 🥰🥰

In summary, the food is bad, the rooms aren’t up to 5-star standard, the staff ignore you if you’re Muslim and seem to favour white tourists, the entertainment is non-existent during the off-peak season, and burkinis aren’t allowed in the spa. If you’re on a very, very tight budget, then this hotel will do. But if you can stretch your budget by £200, I’d recommend going to the hotel next door instead. Firstly, the rooms are just not up to standard. It’s simply not 5-star. It’s not the worst, but the rooms lack basic amenities (no toothpaste, toothbrush, shampoo, shower gel or snacks in the fridge). It wasn’t the cleanest, but it wasn’t the dirtiest either. We used the tea cups, and they never replaced them! We tried telling the cleaners to replace the cups, but they just washed them in the bathroom sink and left them in the bathroom (YUCK!). They didn’t change the sheets every day either, and there was no way to request it. The room service phone didn’t work, and we had to ask the front desk for an iron for 3 full days before they finally gave us one. Secondly, I was SO bored. The animation team were so eager and excited to speak to the white tourists but completely ignored us. Their idea of entertainment seemed to be making inappropriate jokes with European guests. They said there would be darts, table tennis, aquarobics and yoga, but none of these things actually happened consistently! Darts happened once, and yoga happened a couple of times. There was practically nothing to do. Thirdly, the food was SO bad and unhygienic. The grilled meat and poultry were always raw, so I avoided them completely. The rest of the food always seemed to have flies on it. It tasted so bland and was just awful. We got by, but there wasn’t much variety from day to day. The restaurant was awful too, and you only get to book it twice. Fourthly, the spa. We were hoping to get massages and enjoy the spa, but they don’t allow burkinis in the spa area! Not in the hammam, and not in the jacuzzi or pool either. I was SO angry. This is a Muslim country! Yet they seem more concerned with appealing to French tourists who hate Muslims. Disgusting! Fifthly, the food staff were mostly older children and teenagers, which was honestly very sad to see. Something else I noticed was that guests whose last day it was seemed to be given an upgrade on their final night. Now, THIS upgraded room was definitely 5-star standard. It was clean, spacious and had all the amenities that were missing from the standard rooms. You could even request to have the sheets changed! This room was perfect, but it costs £200 more than the regular room. For that price, I’d rather stay at a better resort! They seemed to use this tactic of upgrading us to a better room and then asking us to write them a review, as if we would give them a good one just because they’d upgraded us.

We had 11 nights here in September 2026. Overall, we had a lovely stay and are seriously considering going back. The room was very good. Spacious, bright and clean. We ended up with a garden view balcony on the 2nd floor. The bathroom was nice. Again clean and well kept. We had a good sized shower, which we definitely preferred over a bathtub. The cleaners did a good job and when we left a tip, they would go to extra efforts to make the room look nice (like doing lovely towel folds/shapes left on the bed) which was lovely. We were somewhat disappointed though that we did have some money go missing from one of the bags we had left in the room. So I would definitely recommend paying to use the safe in the room. You live and learn! The food in the buffet restaurant was ok to good in standard, although they did throw in some dishes every so often that were excellent. Like they had some freshly cooked meat sections that were cut and served to you straight off the bone, that were amazing. They had a chef on station every morning cooking fresh omelettes too, which we took full advantage of. Other than that, the dishes were ok, but a bit hit and miss at time. All seemed to work on a 3 or 4 day cycle, so for longer stays can be a bit repetitive. Labelling of food on the buffet was a bit sporadic too. Some dishes were labelled, some were’t. Then you would have a section of plated options with labels that were placed all over the place, so you would struggle to work out which label went with which plate. Overall, nice and had a good enough selection that we did not go hungry. Only other downside to the Buffet Restaurant was the lack of self-service drinks. Other than water and a fruit juice station, to get any other drinks you had to wait for table service, which honestly, was a 50/50 chance. I like wine or beer with my evening meal, but sometimes this was a struggle. I have never been to a Hotel Buffet Restaurant where you could not go and get your own drink. We ate in the ala carte restaurant twice during our stay. Genuinely lovely food, but a bit of a limited choice on the menu if I am honest. But what they did have was very good. We had lunch in the Beachside restaurant one day. Food again was lovely, but service was unbelievably slow. We had a 12.30 reservation but did not actually have our order taken until nearly 1pm and then it took another 45 minutes to get the first course. Worst thing was, they were not even that busy. only 4 other tables occupied. In terms of the drinks... they were ok. The Beer/Larger was luckily nice, so I was happy. They do have 3 or 4 cocktails on the standard all inclusive bar menu, but how much alcohol was actually in them very much depended on the barperson you had at the time. Sometime a splash, sometimes a long pour, but also sometimes none at all. If you think this was dictated by how much I tipped them, you would be wrong. In comparison, they had a specific mobile cocktail bar in the evening, that was sometime poolside, sometimes inside. Mostly run by the same 2 guys, who were genuinely lovely and did all they could to ensure the cocktails were good. I am not normally a cocktail drinker, but this became a mainstay for my wife and I during the stay. Customer Service overall was very hit and miss. Some staff were great and very eager to please, but some were very dismissive. The guys in the entertainment team were great and really friendly and most the guys in the Buffet Restaurant were lovely too and very hard working (even if I had to pin them down to get a drink). But, some of the bar staff were just not friendly. In particular, they have one guy who seems to be the main barperson working the Pool Bar during the day, who was always just outwardly miserable. He was also one of the guys who, no matter how often you tipped him, would very rarely put any alcohol in your drinks. In comparison, there was a young man, who I really wish I had got the name of, who was always delivering drinks to sunbeds, always going round and collecting empties and always seemed to be there, day and night. Easily the hardest working guy in the hotel and he was always smiling, happy and friendly. The crowning jewel of this hotel is the pool and pool area. it is fantastic. Massive pool that was always clean and well kept. We never had a massive issue getting sunbeds either. The beach seemed nice, if not a bit narrow really. The convenience of it being right there too, can not be overstated. The entrance to the beach is about 30 metres from the pool. To be honest we really did not spend much time on the beach, as the pool area was just so lovely. The Hotel Spa is definitely worth a visit. Not normally my thing, but the wife insisted and looking back on it, I am glad she did. The service there was excellent and the range of treatments is brilliant and well priced. We both had a 50 minute couples full body massage that only cost £75 in total. And that included full day access to the hydrotherapy pool, steam room, etc, as well as access to the private sun terrace. All in all, as I say, we did really enjoy our stay. There were a few niggly issues, but nothing major. For the all inclusive price we paid, I would definitely recommend this as a very good option and we may well be back.