Akra Antalya

The second time we have stayed at this beautiful Hotel, we upgraded to a Skyline suite and were over the moon . The staff are so attentive in all aspects of the hotel from house cleaning, reception and ofcourse the private dinning which you get if you have a suite. On arrival we had some fresh fruits,biscuits,wine and a welcome letter thanking us for our stay Saturday the staff bought in a lovely bouquet of flowers which was totally unexpected they go way beyond for the guest so I could not recommend this beautiful hotel anymore you have to see for yourself.

I had an exceptional experience at Akra Hotels and would confidently rate it 5 stars across every aspect of my stay. A special thank you to Nur Demiroğlu and the entire team, whose professionalism, warmth, and attentiveness truly stood out. From the moment I arrived, the staff were incredibly welcoming, friendly, and genuinely caring. Their supportive and empathetic approach made a significant difference, especially as I was staying to recover following my septorhinoplasty and conchaplasty procedure. The hotel itself is impeccably clean, with a clear attention to detail in every area. The service is seamless, efficient, and delivered with a high level of care and consistency. The food was another highlight — an amazing selection with exceptional taste and quality. Every meal felt thoughtfully prepared, with plenty of variety to suit different preferences. Overall, I left feeling very happy, relaxed, and well looked after. It was a truly pleasant and comfortable experience. I would highly recommend Akra Hotels to friends, family, and colleagues, and I look forward to returning every time I am back in Antalya.

I have stayed at many five-star hotels around the world, most recently at the Ritz-Carlton, Bali, and I have never encountered anything as concerning as what I experienced at this hotel. Before my stay, I read several reviews on Trustpilot mentioning issues with the revenue team allegedly charging guests’ credit cards for services they did not use. Because of this, I was extremely cautious with my card details. I made a point of paying immediately for room service and restaurant bills rather than charging anything to my room. I also never use the minibar in any hotel I stay at. With so many facilities available on-site, I simply have no need to. (plus I do not drink and the snack options are a joke) Despite this, when I checked out, I was informed that items from the minibar had been consumed and added to my bill. At no point during check-in or check-out was the minibar checked in my presence. Based on my experience and the similar reports I had read beforehand, this appears to be an ongoing issue. I strongly advise future guests to carefully review their bills and monitor any card charges. FOR PEACE OF MIND DO NOT STAY AT THIS HOTEL!!!

My family and I had an extremely upsetting experience at Akra Antalya. We have been repeat customers for many years. My family (my husband and I and my parents and I) must have stayed at the hotel at least 5 times, and my husband and I were members at the fitness club for 3 years as well as frequented the hotel's cafes/lounges and restaurants. We will never return. We had $400 stolen from our room (from an unlocked but closed safe - my dad's unfortunate omission - located in a closed closet). The thief had had to open the closet and pull on the safe door to check if it was unlocked, which signals criminal intent and quite likely a habit. I immediately notified the Guest Experience Desk employees. It was determined that only 2 employees had been in our room during the time the safe had remained unlocked: a housekeeper and the person who had restocked the mini-bar. The latter only spent 20 seconds in the room. The former: over 30 minutes... The Guest Experience employee was sympathetic on a personal level. However, the hotel never offered an official apology, never took any responsibility for the theft, never investigated the incident or punished the dishonest employee (she continued working on our floor and we had to look her in the eye daily), and never offered us any compensation (even a one- or two-night complimentary stay in the future was not an option). In my opinion, this is beyond unprofessional, atypical of the hotel of this stature, especially given our history with it, and demonstrates that this hotel and its management (more specifically, General Manager Mr. Polak) do *not* value their guests/customers. They view them as exchangeable and replaceable, putting zero value on repeat customers and repeat business. Instead, the hotel referred us to the local police, where I spent 8.5 hours and my parents over 2 hours on two separate days giving statements and getting fingerprinted (having done nothing wrong). This, instead of enjoying each other's company and the hotel's facilities, which we'd paid for. Please beware: the thieving employee is still employed by Akra Antalya. Lock up your valuables in the safe (even though I know from several friends in the hospitality industry that even a locked safe is not a deterrent). Akra Antalya is willing to cover up for its criminal employee and won't take any responsibility for theft. They do not value you. Better yet, take your business elsewhere! We will.

I’m leaving Akra Hotel tomorrow and I honestly couldn’t be happier with our stay. We stayed in the Mediterranean Suite and had access to the Urban Social Lounge, which was a real highlight for us. The atmosphere was incredibly calm and relaxing, and the food there was absolutely amazing. The staff were exceptional, so friendly, polite, and attentive. Anytime we asked for anything, it was taken care of immediately and with a smile. The hotel is spotless, beautifully maintained, and I really appreciated that it’s pet-free. This stay exceeded our expectations, and I’ll definitely be returning in a few months. Already looking forward to coming back!