AQI Pegasos World

Great family holiday. Excellent facilities and friendly staff. Entertainment staff excellent in particular Onur and Marianna.

Great family hotel. Nice casuall place. Dining area is only minus, it it very busy and Could be planned better.

Brilliant time, the entertainment team on site were excellent. World class. Big shout out to Onur and Mariana in particular

We stayed at room 3315. Comfort excellent lovely room with a nice view. ZENARI room lady lovely friendly staff. Hotel is huge very clean beach excellent. Food was great lovely choice . Beautiful scenery of landscape and pools. Staff very friend ilyan at the restaurant in the food hall lovely person well looked after us. Guest relations team, miss Roza and all her team, thanks myriad, ege, Cristina Juan , our Tui Rep gave us good advice traveling and assisted us during our holiday. Thank you and would love to come back

Overall, our experience at the hotel was disappointing. The food was often cold or only lukewarm, and the choice was quite repetitive with limited variety. As a result, meal times were not enjoyable and did not meet expectations for a package holiday stay. Service from staff felt unfriendly and unwelcoming, with very little interaction, which made the atmosphere feel quite cold and impersonal. The drinks were also disappointing. Most appeared to be pre-mixed bases with a small amount of syrup added to create cocktails or mocktails, rather than freshly made drinks. This significantly affected the quality and overall experience of the bar service. Food options were limited in key areas. There was no live egg station or freshly prepared omelettes available, and coffee was self-service with no assistance or guidance provided. For a hotel of this type, we expected more variety and better attention to detail. At check-in, there was also no explanation of the hotel layout, facilities, or where things were located, which meant we had to figure everything out ourselves. Overall, the stay felt below expectations in terms of both food quality and service, and did not reflect the standard we expected from a package holiday hotel.