Bellis Deluxe Hotel

I stayed at Bellis lake villas with my family in April and everything was beyond expectations. You have privacy and chill atmosphere at the restaurant and also in the pool area. Staff is very nice and friendly and always supportive. And we even booked another reservation for August 😄 I recommend the hotel, for sure!

We are currently staying at the hotel from April 28 to May 13, and would like to share our experience. Overall, the hotel leaves a very positive impression. The territory is well-maintained, green, and it’s nice to walk around the area. Everything is clean, organized, and clearly cared for. We would especially like to highlight the work of the housekeeping staff on our 5-th floor, - Saliye Kara and Zühre Kadim. They are always friendly, polite, and attentive to details. They approach their work with due care, and this really makes a difference in the overall comfort of our stay. We also want to thank Enje and Nezahat, who prepare gözleme at the beach and omelette during the breakfast. They always greet guests with a warm smile and create a welcoming atmosphere. These small and genuine interactions really improve the experience. Of course, the rest of the staff is also doing a good job (waiters at the restaurant, reception, guest relations), but these four people, we are very grateful for their exceptional attitude and service. Note for the hotel management: as an area for the improvement we would strongly recommend considering putting some sweets/ chocolate, refreshing juices at the entrance (near the reception). Since it’s a 5* hotel, it would make a great difference as that zone is meant to be for guest’s relaxation when waiting for transfers/ excursions.

Rooms were a disaster. I've booked 2 suites and they were awful. What you see in the promo pictures is a very enhanced version of the reality. The furniture is very ugly and poor, with lots of defects; wires sticking out of the wall; sometimes minibar stayed empty and not refilled; there are no tissues in the room, etc, etc. One room had a non-working ventilation in the toilet, aircon was not functioning in the second one. Thanks god, it was not hot in the mid April, so we had a window opened whole night, listening to the nice non-stop beeping alarm from the service facilities outside and enjoying neighbours, smoking and chatting on next balcony. Worth to mention all of those was reported to the stuff immediately, but no action performed during our stay. The aqua park is nice, but 2 most thrilling rides out of 6 were closed during our stay. Pool towels are old and tattered. The bathrobes were never replaced. Hotel has an isolated night club in the basement, so it does not impact guests with the loud music, but neighbour hotels do not respect silence, and have a late night parties. Receptionists are very unfriendly and do not like when you bother them with your issues. Never saw a smile from them. Saying that, I'd like to rate 1-2*, but the restaurant! Wow! I've been to many hotels, including Turkish ones, but this restaurant is something special, my respect to chief! Breakfasts, lunch, dinner assortments are amazing and delicious! Restaurant is the only place, which corresponds to the 5* hotel. The rest is far from 4*.

To Mehmet Saim Kokdil He very kind person! He made good service! He very polite!

I cannot praıse enough thıs hotel and ın partıcular ıts staff, superb does not do ıt justıce. The servıce was outstandıng, and the hotel management dererve credıt that every sıngle staff member was polıte, welcomıng, freındly and ıncredıbly helpful, that ıs the culture here and ın nearly 50 years of travellıng, thıs ıs as good as all of the grand hotels I have vısted. A partıcular shout out to Marına the guest relatıons manager who was delıghful. The hotel was also very comfortable, and the rooms superb, spotlessly clean and very comfortable. No englısh speakıng TV channels. I would also lıke to complıment the food, both ın terms of qualıty and varıety and agaın complıment the executıve chef Anıl Erkan, he was a charmıng man who came and spoke to most guests personally and was very open to suggestıons. The food was excellent. We travelled all ınclusıve and I was pleasantly surprısed that the alcohol was premıum brands at no extra cost unlıke other places where they use cheap alternatıves and the measures were generous. One mınor suggestıon, the sound system for evenıng entertaınment was tıred wıth poor sound qualıty whıch was not great, whıch was a pıty because they booked some really good acts/bands. When we were there the hotel was maınly full of Russıan speakers who were unwıllıng to engage at all wıth englısh speakers, but were never unpleasant just cold towards western europeans. The grounds (whıch are ımmaculate) have four professıonal football pıtches and whıle we were there we were able to mıngle wıth the Nıgerıan, Uzbek and Kosovon natıonal teams ( all of whom have players ın the premıershıp) at theır traınıng camps, so for football fans thıs mıght be an added treat. The players were very good natured wıth chıldren askıng for selfıes. There ıs also a free small zoo on sıte, and pony treckıng for chıldren.