Club Big Blue Suite Hotel

Thank you, Big Blue Suite Club, for a wonderful holiday! Overall, we had an amazing stay and truly enjoyed our vacation. We would especially like to highlight the hotel’s staff. The bartenders and waiters work incredibly hard, are always smiling, attentive, and know exactly how to create a great atmosphere and lift the guests’ spirits. A very special thank you goes to the animation team. They are not only fantastic entertainers but also genuinely wonderful people. Their energy, kindness, and positive attitude made our holiday even more memorable. They are always smiling, friendly, and approachable, making every guest feel welcome and included. They do an excellent job entertaining both children and adults and create an atmosphere where everyone can have fun and make new friends. They also go above and beyond by helping with recommendations for excursions and organizing trips to clubs outside the hotel. The animation team truly became one of the highlights of our stay, and they deserve special recognition for their dedication and warm personalities. A special thank you also goes to the reception staff. They are very responsive and try to solve any issue immediately. In general, the entire team makes you feel that the comfort and satisfaction of their guests are their top priority. A few things could be improved: * The food quality was inconsistent. Some dishes were delicious, but on certain days it was difficult to find something enjoyable to eat. * The elevator was quite slow and occasionally broke down. * Room cleaning could be more thorough. For example, mirrors were not always cleaned, sometimes water was not replenished, and the furniture on the balcony was occasionally left uncleaned. Despite these minor drawbacks, we had a fantastic holiday and will remember our stay very fondly thanks to the wonderful staff. We would especially like to thank the amazing animation team for making our vacation so enjoyable and unforgettable.

The food is bad it’s cold and the same food everyday not much fruit just apples oranges melon peaches ( rock hard ) and it’s definitely not English beans for breakfast hand sanitizer outside restaurant didnt work, hotel is clean and the entertainment was ok papel made it work , violinist was depressing no karaoke , efes beer not nice cocktails 14€ each I will not come back hear again

The biggest positive is the location. The hotel is surrounded by plenty of shops, restaurants, and a shopping centre, making it very convenient for exploring the area. The hotel itself was also very clean throughout our stay, and the housekeeping staff did a great job. There are three nice swimming pools, and we never had any trouble finding sun loungers, which was a big plus. However, there were some disappointing aspects. The all-inclusive food buffet was quite small and offered very little variety, with many of the same dishes being served every day. The all-inclusive drinks selection was also limited to vodka, raki, beer, and wine, and unfortunately none of them tasted particularly good. Cocktails were not included and had to be paid for separately. The rooms were another downside. They were very small, and there was barely enough space to open a large suitcase. Storage was limited, making it difficult to unpack and organise clothes properly. The hotel itself is also quite small, so if you’re looking for a large resort with lots of facilities and entertainment, this may not be the best choice. Overall, this hotel is a good option if location, cleanliness, and pool facilities are your priorities. However, the limited food and drink options, small rooms, and compact size of the hotel may leave some guests wanting more.

Very good nites they work very hard in enterment food is cold and repeats all time hotel clean service all round

The only thing we could say about our holiday was the fact the weather was great! Highly disappointed with our stay at this hotel. Complete false advertising! All inclusive was a joke. Minimal buffet selection to say the very least. Childrens food just as poor. Drinks selection on all inclusive only had two wines, one beer, vodka or raki! That was literally it! Cocktails at 14 euros a pop. Room small. Double bed had one sheet and one blanket. Two hair drying towels in room. Entertainment shocking. Highly advise anyone looking at this hotel to give it a swerve.