Eftalia Marin

We absolutely love this hotel. It has everything we could possibly need to enjoy our holiday. This is our 3rd time staying and this time we are in the duplex swim up room. The hotel is immaculate and staff are constantly cleaning. They all work so hard and are really friendly. There is so much food to choose from at every meal time and is always hot and tasty. Big shout out to our favourite waiter Fuat for always looking after us,nothing is too much trouble. Irensu is also lovely from guest relations and always there to help with any questions or advise

Not all inclusive as suggest by the brochure. Rammed around pools. Always at least 1 gets closed either the hotel pool or at the island because someone has crapped in it. The hotel is really noisy throughout the night either shouting and screaming until 3-4 am not really anything good you could say about it really just save your money and go to an all inclusive holiday not a pretend one.

I honestly do not know where to start with this place. It was so dirty most of our party ended up really poorly. The main pool was as absolutely disgusting. I have come home and my GP has confirmed I have a bacterial infection, I’m on antibiotics. We were so, so disappointed as we took my elderly dad away to make memories with his grandchildren but sadly there are not many good memories. I have never been in an All inclusive where you have to pay for almost everything. There is a bar at the entertainment but it’s a charge only bar, no all inclusive drinks. So if you are watching the entertainment you need to walk down to the pool bar or up the grand staircase to reception. With my dad’s mobility restrictions this was extremely inconvenient! The food well I have no words, revolting and inedible. Our party are not fussy and have travelled to many different countries, we have never not found something we like to eat. The salad options are amazing but you cannot live on salad 3 times a day for 10 days! Then there is the onsite steak house, most AI resorts charge a small uplift to visit à la catre, not here, oh no, the want £30 pp. To serve you nice plated food from the buffet down stairs, robbery! We ate out more than we ate in, this should not be the case. The drinks were limited and heavily watered down, even the cocktails you pay for are heavily watered down, you notice this when you go out for a drink. First day we arrived a member of the entertainment team invited us to bingo, tried to sell us tickets, 18 Euros a pop, bloody greedy and outrageous. It was my birthday and wedding anniversary whilst there and I tried to do something nice for my Hubby, I tried to get an ice bucket from the bar, I’m telling you now I felt like I was asking for blood here!!! Apparently ice buckets are forbidden, unless you pay 20 Euro for a bottle of Prosecco and then they will pop it in an ice bucket. We found a lot of the staff miserable and obviously tired due to the long hours they work. We went to the Jet2 to complain and he was not helpful at all if I’m honest he totally dismissed us. We were given the run around he was blaming the hotel and telling us to go to the manager directly, when we went to reception, conveniently the manager was unavailable. It got to the point we didn’t want to complain anymore, we just wanted home!!! I will be honest, for what we paid, I can’t work out if Jet2 are being greedy and under paying the hotel or if the hotel are just very greedy. Either way please avoid this horrible hotel, we had a miserable time here! Also down by the beach at the island the bricks are all loose and u fell over and really helmet myself, when this was reported i was ignored as the rest of the week they remained in that state so God knows how many people hurt themselves, this is so dangerous!!! Now there are a few positives, the pool bar boy on the Island Mama Hussain was great, nothing was too much trouble, a credit to the place and secondly the spa, WoW. Julia and her team were incredible and the treatments we had, I felt amazing after so thank you all. Also big shout out to Elena on the Spa team. Sadly due to how awful this was, we will NEVER be back in Turkey! ☹️

amazing!! cant wait to go back.!! staff are amazing and the food even better! Cant complain. :D best holiday i could of imagined. definitely would like to go back agaun next year.

Great place, spotlessly clean, staff are great and always wearing a smile, nothing was a problem for them. Ignore the reviews about the food (I did read negative reviews before I arrived) there is something for everyone, and it’s good, yes! It can sometimes be warm and not hot but look at how many they cater for! They do every type of food at every meal time, we never had a bad meal. The snack bar is 24hr and the food is standard, salads, burgers, pizza etc, but all very tasty, you have to try the chicken kebab, only served through the day though, but it’s really good! Beach/pool towels available everyday. The only downside are the drinks, they do seem very weak (even watered down possibly (or very short measures). Other than this I’d really recommend this hotel