Ela Excellence Resort Belek

The hotel was good. The food was amazing, but repeated variety. The entertainment was fantastic, especially the shows. Billiards was great with the staff, they were very fun and accomodating especially the animation team. The AC machine had issues and the shower would sometimes flood.

Hotel exceeded our expectations and we felt like being home.

We recently had an absolutely fantastic stay at Ela Excellence Resort Belek and can honestly say it was one of the best family holidays we have had in Antalya. From the moment we arrived until the day we left, everything was organised, welcoming and of an exceptionally high standard. The hotel itself is beautiful, very well maintained, and has a luxurious but still relaxed atmosphere that made it easy to settle in and enjoy our holiday straight away. One of the standout parts of our stay was the food and drink offering. The variety across all of the restaurants was excellent, with so many different options available throughout the day that there was always something for everyone. We especially loved the coffee shop, which quickly became one of our favourite spots in the hotel. The quality of the coffee and pastries was excellent, and it was the perfect place to relax and take a break during the day. A special mention has to go to La Sofa, where the Kentucky Fried Chicken was an unexpected but very welcome highlight of our stay! It was so good that we ended up having it every single day. It became a bit of a tradition for us and is something we will definitely remember about this holiday. The fact that everything was included made the whole experience even better, as it meant we could fully relax and enjoy everything the hotel had to offer without having to think about extra costs. The facilities for children at this hotel are outstanding and were a huge part of why our stay was so enjoyable as a family. Our daughter absolutely loved the kids’ club and wanted to go there every single day. The facilities are brilliant, with so much for children to do, and the staff clearly do an amazing job creating a fun and engaging environment. It gave us peace of mind knowing she was enjoying herself so much while being well looked after. The kids’ splash pool was another huge highlight. It is such a well-designed area and provided hours of fun every day. It was perfect for families and made the holiday incredibly enjoyable for our daughter. We also really appreciated the vigilance of the lifeguards across all of the pools. This is something that genuinely stood out to us because it is not something we have experienced to this level at previous hotels in Antalya. The lifeguards were always alert, attentive and visible, which made us feel very reassured and allowed us to relax knowing that safety was clearly taken very seriously. We would also like to give special thanks to assistant Mehtap, who was absolutely wonderful throughout our stay. She was so friendly, attentive and professional, and we really appreciated how she was always checking in and looking around to make sure guests had everything they needed. Her kindness and attention to detail made a real difference to our experience, and it is staff like Mehtap who help make Ela Excellence stand out. She is a real credit to the hotel. Overall, we had a brilliant stay and genuinely could not fault our experience. Ela Excellence offers everything you could want for a luxury family holiday — fantastic food, excellent facilities, outstanding service and a safe, welcoming atmosphere. We made some wonderful memories here and would definitely return in the future. Highly recommended for families looking for a truly special all-inclusive holiday in Antalya.

The hotel is beautiful, with lots of trees. There are many entertainment options. And most importantly, the service is of the highest standard, especially the assistants Tayfun and Merve. We had a great time.

We stayed at Ela Excellence Resort Belek as a family with young children and overall we had a really enjoyable holiday. The resort is beautiful, very family friendly and has excellent facilities for children. The pools, beach areas and kids facilities were all excellent, and there was always plenty of food choice throughout the day. Our room was modern and comfortable, and after a small issue in our original room where we discovered some larvae/insects, the hotel did work to resolve things for us. Initially, the suggestion was to disinfect the room, but we requested a room change instead and the hotel eventually moved us to another room on a higher floor, which we appreciated. Guest services could perhaps have handled part of the situation a little better regarding laundry for clothing left on the floor during the issue, as there was some confusion initially over what would be cleaned. However, after we raised our concerns again, they did agree to help further and we appreciated that they ultimately resolved the matter. We were slightly disappointed that the pier was not open at the beginning of our stay, however we really enjoyed it on the final day once it had opened. It was a lovely area to relax with sun loungers and its own bar. The QR code ordering system for drinks to your sun loungers was also a very welcome feature and worked really well. The buffet food was good overall, although we felt the selection did not change a huge amount during the week and perhaps some themed evenings such as steak night, curry night or other international themes would add more variety. We only noticed one curry option during our stay, which was butter chicken. We do understand that additional paid restaurants were available for guests wanting more variety. Breakfast in the main restaurant was also good with plenty available, although there was perhaps a little too much focus on egg dishes. As international guests from the UK, we personally would have welcomed a few more British-style breakfast options such as baked beans, sausages and bacon, although we completely appreciate and respect that we were in Turkey. The snack selection around the bars could also perhaps be improved slightly, as snacks were generally limited to plain crisps and nuts. Despite a few small criticisms, we really enjoyed our stay overall. The grounds, atmosphere and family facilities are excellent, and most staff were fr