Kaya Belek

We recently stayed at the KAYA BELEK hotel for a 5 night golf stay, this was booked through our agent Bilyana Golf. Firstly the hotel is supposed to be 5 star and at best i would say 3 star, the rooms were old dirty and needed lots of upgrading, the beds were like sleeping on a solid board and very uncomfortable. The whole hotel smelt of cigarettes as they turned a blind eye to your Turkish gents smoking in various areas including the breakfast area and there were NO NON smoking area outside as promied so breakfast was taken in the inside dining room which basically was a free for all , with very poor selections aimed mainly at the Turkish guests. when we approached the hotel about this they just shrugged there shoulders and when we asked to move rooms as we were looking over a noisy flat roof with machines running all night they said the hotel was full. ( it was not) The hotel its self is old and needs a complete make over as my pictures show We compleined not only to the hotel but also to Bilyana Golf , at the time Bilyana told us that they would look into this for us and speak to the reception, nothing came of this, and as we were golfing during the day they blamed the closure of the reception ??. On our return back to the uk, we contacted both the hotel and Bilyana golf and we received a standard reply from the hotel which they said they offered us alternative rooms, A COMPLETE LIE , I thought it was full ????. Both Bilyana Golf and the HOTEL KAYA BELEK have fallen very short of what should have been a memorable golf trip...... PLEASE STAY AWAY FROM BOTH.... THEY LIE !!!!

Great hotel , we went all inclusive food and drink . The staff were great and very obliging when we wanted a late check out. Will definitely go back in the future 10/10

We stayed in Kaya Belek for a week. We really enjoyed our stay! The hotel is fantastic, family friendly and very convenient place to stay. The staff are all so polite and professional. We spoke few time with Mr. Sefa Kaya who was a very polite and willing to help! In all honestly, me and my wife are so happy about our stay here. Everything is so perfect! The swiming pool, the beach facilities, and not to forget the delicious Turkish food served in their restaurant! The rooms are clean and tidy, and convenient. The hotel in generally a very quiet place to stay in. The kids did really enjoy their time, with plenty of activities that they were able to do. I definitely recommend visiting this resort and we’ll be coming again for sure! Just wanted to say: thank you to all the staff at Kaya Belek! You guys made our holiday worthy!

Very nice hotel and very friendly staff, especially Sefa Kaya who was extremely friendly and helpful. Highly recommend

There was a fight in the bar during the evening event and I felt unsecure and the security was slow to engage . I will not recommend this hotel to any others………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….