Papillon Zeugma

Very good experience and excellent service for my family

A wonderful hotel for a family holiday! We have been here many times. Everything is very well thought out for children: a kids' club, animation, heated pools and, of course, meals. The hotel's infrastructure is very good, as all restaurants and recreation areas are very conveniently located. Any request and wishes of the guests are given due attention. Animation for adults and children has made the holidays active and varied. At the same time, the work of the staff has remained at a very high level all these years. I would especially like to mention the professional work of Tina, a girl working in animation. Thanks to her caring participation, our vacation was not only good, but also very interesting.

Good location, close to the airport. Guest relations team were so friendly and welcoming upon arrival. Staff were all very nice. Food and drinks were excellent! Clean and comfortable rooms. The whole resort is beautiful and met high standards. Recommending to family and friends!

We stayed at Papillon Zeugma Relaxury Hotel at the end of April as a family of four (2 adults and 2 children), and overall we had a very positive experience. We arrived early in the morning and really appreciated the hotel’s Z Lounge area, where we could relax, take a nap and even shower before check-in. This was a great touch and noticeably better service compared to many other hotels. The hotel itself is very compact and well-designed, making it easy to get around. Everything- the kids’ club, beach, main pool, and dining areas, is within convenient walking distance, which is especially helpful when traveling with children. The rooms were spacious and comfortable and the housekeeping team did an excellent job keeping everything clean and well-maintained throughout our stay. The staff were friendly, attentive, and genuinely pleasant to interact with. I would like to give special thanks to Tina, who made our stay even more enjoyable. She helped us find the best daily activities and often joined us in the evenings for a chat. Thanks to her, we spent several lovely nights enjoying live music and evening shows in great company. Since we visited just before the high season, the hotel was less crowded, which allowed us to fully enjoy all the facilities without any rush or stress. The main pool was wonderfully warm- an important detail for my wife, and the sea was already comfortable enough for swimming. Overall, we left with a great impression and many good memories from our stay.

Stayed at this hotel for the 2nd time, and the experience exceeded all expectations! Personnel is incredibly welcoming and friendly, very attentive and caring, and you feel that it is natural and sincere. We had impeccably clean room with high-quality amenities, bar refreshment every day, cleaning and all that, every detail was amazing. We definitely enjoyed main restaurant, food courts and a la carte, service was great everywhere. The facilities, including the spa and fitness center, all well-maintained. Overall, this stay helped us to enjoy entertainment, relax and rechange. I would highly recommend and gladly return to)