Rixos Sungate – The Land of Legends Theme Park Free Access

Really lovely hotel huge resort with so many activities for kids and adults. Beautiful place to be

Overall, I had a very good stay at this hotel and I’m satisfied with the value for money. The hotel and the room were very clean, the service was generally very good, and the food was excellent. However, there were a couple of issues during my stay. I had to wait twice for my room to be cleaned and had to remind the staff, as it wasn’t done even after I had already requested it. Also, during this season, there was absolutely no afternoon or evening entertainment available, which made the experience feel a bit lacking in that regard. Despite these points, I still consider it a great hotel and I was overall happy with my stay

The food was good and varied . Drinks mediocre. The housekeeping was atrocious, 6 days didn't get our bathroom properly cleaned, complained to reception who sent housekeeping to the room , but again didn't rectify problem and found it laughable . The saving grace was a lady called Adame ( apologies if I have spelt it wrong) but actually knew how to clean the bathroom, unlike the housekeeper we had every day .The gym was excellent and a bonus, especially the very qualified staff, Obi in particular . The grounds are well kept and maintained . It was just a shame that there was no entertainment, but I suppose early April we shouldn't expect that .

In my view the location is good and there is a condusive atmosphere for family business and visits. I liked the manner we were received during the, hot tea and night snack. Very helpful staff. Good and quiet rooms. Whenever I asked to be picked from room 2541 I was assisted in a short space of time by very helpful and kind drivers.

A wonderful hotel, highly recommended. Everything was top-notch. Friendly staff, especially Aziza!