Royal Wings Hotel

We have just returned from a faultless 7 day holiday at Royal Wings! Check in was great even when arriving at 11pm, they did try and get us to upgrade our room but politely declined. The room was great - clean and spacious. The fridge was restocked daily with cans of Pepsi, iced tea, beer and water. We were on floor 9, and had a sea view room. Typically we had the smallest balcony but still ample space to dry towels! I personally couldn't fault the food! Breakfast had plenty of hot options and an epic range of pastries! Lunch options ranged from fried chicken, chips, kebabs, pizza, sandwiches, jacket potatoes! We also went to the Shore Snack restaurant near the beach a few times for lunch - they had burgers, wraps, pasta, again plenty of choice! The water park was great with slides for all ages! Aside from the cobra (which is 12+), all slides could be used by our 9yo. We never had an issue getting a sunbed, although we are early birds (making the most of our holiday!) and usually by the pool at 9am. There were still plenty of beds left beyond 10am. The hotel information at check in did say that reserved beds before 9am may have towels removed - we didn't witness this happen, but most beds that were reserved were being sat on and used before 9am. All the staff we encountered were really friendly, in particular the chap at the pool bar was great! Fair play to him as he was pretty much serving on his own all day everyday! The pool bar was open 10-5, slides 10-12 then 2-5. There were also some rides next to the waterpark which opened 3-5 then 7-9, so it was good to break up the time at the pool. Take your own inflatables for the pool - they are so overpriced in the hotel. They will inflate your own for 2€ per float. Tip where you feel its deserved - some staff really went above and beyond particularly in the restaurant and lobby bar. Take euros - everything is priced in euros. There are loads of shops over the road from the hotel, they are definitely worth a visit if you like a bit of shopping! Hair braiding - again, it was so expensive in the hotel. We found a barbers down the road in one of the shopping centres and it was insanely cheaper! The entertainment was OK, the pool party on Wednesday was great fun, and one of the acrobatic shows was really good! The garden party we didn't feel was great for younger kids - we tried it but left as they didn't enjoy it. Definitely more suited to older children and adults I'd say! This was our 7th visit to Turkey, and so far this was definitely the best hotel we've been to. Genuinely could not fault it and we would happily go again!

2nd time here recipition staff very helpful ,food was very good especially alacarts bar staff need to improve on making cocktails

The staff do not respect the guests, which is extremely disappointing. An employee named Mustafa, who appeared to be barely 18 years old, tried to physically attack me after an argument concerning the children. When I filed a complaint with the hotel security staff, they did nothing. Two days later, he continued to follow and harass me while I was with my family and children. There are not enough employees to provide proper service. There are no waiters at the pool at all, and guests have to wait a very long time at the restaurant, the bar, and the water slides. Overall, it was a very unpleasant and disgusting experience, and the price was completely unjustified. I would never return to this hotel.

I had a great time in Royal wings. Hotel is exceptionally clean , family friendly, lots of food & entertainment, oh.. we didn’t want to go home. My special shouts go to Kelly (from Ivory Coast) in Aqua area (car riding ), he was supportive , attentive, great with kids and extremely kind. Also to Enes in guest relations , he was patient , very detailed in his explanations about all that the hotel offers and willing to offer support at all times. Indeed, it was a beautiful experience & I’m Definitely coming back with family and friends. Thank you

Rooms are very poor due to no sound insulation, as if you are in the same room. If you want a good night sleep, do not book