Seaden Quality Resort & Spa

We are here now in room 2204, at this very moment. The reason why we give this hotel 2 stars is because we booked a family room, and our preferences were a peacefull area. But what did we get? A room right UNDER the bar. Ofcourse you constantly hear chairs squeeking in the evening etc. But the extreme noises start in the morning at 7.15! Omg I dont know what happens upstairs but the noises are SO loud 😱 I am chronically ill so I need my rest. Resting in the afternoon is also not possible because of all the noise. And since yesterday we got neighbours. We can hear everything! We hear them talking and using the toilet. The walls are way too thin. I complained to the receptionist about the bar upstairs and he gave no solution and barely listened. He said all the family rooms are under the bar. And that was it. So for us it's bad. And never ever again.

I am unsure why there are negative reviews at this hotel. I can only assume this is due to there being other Seaden resorts in Turkey and they are on the wrong page. This hotel is beautiful! Food and drink are fantastic, such a wide variety. Varies themed evenings in the restaurant and à la carte offerings. Lots to eat and drink during the day too at various spots across the hotel. Staff are excellent and cannot do enough for you. Waiters whizzing round on roller skates delivering drinks is a fascinating touch! Entertainment team are also brilliant, Dogun especially. Always there for a chat and a joke but no pressure to get involved in activities. Lots here just enjoying the sun and chilling! Rooms are lovely, spacious with a nice balcony and fantastic sunset views on an evening. Thank you Seaden, we hope to be back!

This was supposed to be a premium, relaxing 5-star holiday. What we got instead was an overpriced circus. The Seaden Quality Resort and Spa, booked through Jet2, was nothing short of a disaster from start to finish. Mis-sold, badly managed, and crawling with behaviour you expect off a council estate— this place is the definition of a “never again” experience. The so-called “All Inclusive Plus” is a con. Only cheap local drinks are included; anything decent costs extra. Staff are rude, disinterested, and barely lift a finger. Tables left dirty, cutlery thrown at you, no service to speak of. The cleanliness was appalling — overflowing bins, filthy toilets, and pool areas that reeked of stale beer by midday. Zero recycling despite apparently being sustainable. But the biggest problem? The behaviour. Every day felt like a stag weekend gone wrong. Drunken shouting, arguments, people blasting music from speakers, throwing drinks, and generally behaving like idiots. There were even physical fights by the pool while staff stood around doing nothing. The hotel had zero control — it felt unsafe and out of hand. Calling this a “family resort” is laughable. The environment itself was just as bad. It is not advertised properly. Broken and closed facilities, bars closed without notice, and non-stop loud “entertainment” going on until midnight every night. It was impossible to relax. Jet2 were no better. Messages were ignored, the rep didn’t show up when promised, and when we finally spoke to someone, every complaint was brushed off. No accountability, no care, no support. This place is not 5-star. It’s barely a 3 at best, and that’s being generous. The hotel is chaotic, dirty, and completely mis-sold. The atmosphere is aggressive, the service non-existent, and the customer care from Jet2 an absolute joke. Save yourself the money and the headache and go somewhere else — this resort is a disgrace, and all every holiday company who represents this should be ashamed to put their name to it

Overall Judgment - the worst holiday we have individually or collectively been on. We travelled as a family of 4 with our son & a baby daughter. We are quite well travelled, consider ourselves quite adaptable to most situations & don’t tend to be phased by things so it’s unusual for us to be writing something like this. Our experience was severely compromised by safety issues, misrepresentation of the hotel, and a chronic lack of support (from both the hotel & jet2), leading to significant emotional distress for the duration of the holiday. We experienced obsessive and intrusive behavior from multiple hotel staff towards our 20-month-old daughter (photo-taking & distribution, attempts to pull/wheel her away in both her pram & the high chair, trying to grab her arm in the evenings, asking where our room was, where we would be at certain times of the day, when we would be leaving etc etc). I raised this with management who described it as a "cultural thing”. Having visited Turkey before (and many other countries over the years) this is not something we have ever experienced & don’t feel ‘culture’ is an acceptable reason or excuse to exhibit behaviours like this. The manager went on to show us various different babies on his phone ‘this is a Russian one / this is a German one’ etc like it was normal. Having random foreign people have photos of our baby on their phones (and then showing us the pictures!) is hugely & deeply concerning, especially with AI technology developing, and is wholly unacceptable. I received no confirmation these photos had been deleted. Service was poor, with rude, dismissive staff, consistently dirty dining areas, waiting ages for drinks, being told we had to pay for premium branded drinks when they should have been included, nobody showing us to tables (aware this sounds precious but never experienced this in a 5 star hotel!) The hotel is rife with single use plastic. There is a clear and blatant disregard for any sort of environmental policy. It categorically should not be classed as sustainable because it is not. The atmosphere was anything but relaxing with disruptive, loutish behaviour from other guests, throwing beer on one another, physical fights (one person being hospitalised!) and excessive noise until the early hours. What the pictures don’t show is the huge expanse of artificial grass on a wall behind the pool, constant whirr of air con & recycling trucks from neighbouring hotels. The layout is like being on a runway, there are no quiet areas to relax. The beach is one of the worst we’ve seen & we’ve experienced clearer waters off the east coast of England (though appreciate this isn’t the hotels fault). Multiple advertised bars were closed (Q Pub, Spa Center Bar) and the beach bar ‘located on the beach’ is non-existent. Walls in the bedrooms are really thin, you can hear exactly what your neighbours are discussing (and doing!), we walked past a room with a baby crying & could still hear it in the lift area. WiFi is poor & unreliable. Power cuts were frequent. There are cats everywhere & they are fed inside the hotel, not really ideal or hygienic. You cannot get a sun-bed around the pool unless you set an alarm, if you are lucky enough to get one be prepared for other people’s sweat dripping on you as they try to squeeze past you like a recently caught sardine. This is not a family hotel by a country mile. I cannot recommend enough that parents should not be bringing their children here - it is far more suited for young Europeans who want to drink mediocre drinks all day followed by food with the same salt content as the sea. Unfortunately this trip has put us off Turkey as a whole & we will now never return.

This hotel is perfect! Staff are 5 star - Food was incredible...Rooms immaculate. Spa was unreal! Hopefully returning soon.... every holiday will now compare to this! My only negative - please do some Entertainment in English.....