Seaden Sea World Resort Spa

Amazing bartenders — super friendly and welcoming. They made us feel at home from the first minute. Drinks were excellent and prepared with care. Really great atmosphere, we had a fantastic time. Highly recommend!

The TUI website advertises a large waterpark at this hotel. That is a lie, and it does not exist. Be careful. The hotel itself looks fantastic, but lacks any life, and the staff tend to favour German customers. The food is ok, but a bit the same to be honest. There is also a building site next to the hotel. TUI did not tell us about that either.

Issue 1 What a let down my expectations of a five star hotel were shattered when the transfer bus dropped us off no bell boy to meet us being disabled and struggling after along day when inside and got to reception to be met by a very rude man who just couldn’t be bothered. Now issue 2 asked politely for a room which gets early morning sun the room only got about 20 minutes the condition of the room was not great the marble splash bask round the hand basin was coming away from the wall and their was another piece of marble missing from the front of the hand basin .when i found the rep explained the situation and he was helpful and we were offered another room i told the i was to bothered about traffic noise if any we took the room was on the 1st floor without checking the balcony as the sun was streaming through the sliding doors after we unpacked and opened the doors were greeted with the hotel generators going 24/7 the outlook was good but when you looked down there was old pallets of broken tiles and in one of the palm tree there was a baby’s disposal nappy which had been thrown a upstairs room.Issue 3 the food was very repetitive we don’t mind that as long as the food is hot not lukewarm or even cold the water was warmer than the cooked.Issue 4 90% of the staff need to take there jobs serious and cheer up half of them seemed liked they didn’t want to be there some of them are very rude.Issue 5 the beach as you look out on the sea to the left it’s like landfill site.In a nutshell save your money and don’t go as there are way better hotels elsewhere to go it may have a 5* rating but it’s a tired 5*.They seem to cater for the Germans and Russians and not English . And I will definitely not be going back

Just returned home from a week at this hotel and in all honesty I have never been so pleased to get home from a holiday in my life. Good points: The Guest Relations lady was awesome. I have to use a wheelchair due to poor mobility and she arranged a ground floor accessible room for me after getting absolutely nowhere with the really unpleasant reception staff, who were fairly useless. Sunshine was great until the heavy rain when this apparently 5 star platinum hotel had at least half a dozen buckets dotted around due to leaks. It was a very clean hotel. Bad points: Staff Mostly surly save one or two. Food very hit and miss and I spent the last two days eating bread and cheese as I found the main meals inedible. Wine was undrinkable and cocktails sickly. Mohitos not bad at the pool bar. German guests unfriendly and at times quite hostile. One "lady" slammed her hand on a table we wished to sit at and shouted Nine to us. I assumed this meant no. She was a treat. Not one member of staff helped me in the dining rooms with chair removal or finding us a table. They are building a hotel next door so the crane and half built hotel was a real eye sore. I could go on but I would rather forget the whole holiday. It was a lot of money for a very tired, unfriendly week in what looked like the industrial part of Turkey. Don't go would be my advice. Seriously, just don't go.

Lovely hotel, very good food so much choice, relaxed atmosphere, lovely room, very good value for money. Had a big powerful shower. Some staff a little rude but mainly good, quite a few staff didn't speak very good English but good German, the majority of customers were German. We had a great time and would return.