Serenis Hotel

Took a last minute deal to this hotel, a few weeks ago definitely not a 5 star hotel, more a 3 star. No WiFi in hotel in reception. It was 13 euros for 5 days They don’t take gbp and only want euros. They have an exchange board in the reception area but don’t exchange money and when asked didn’t know where u could exchange money outside of the hotel either. Food was ok, get to the restaurant before 7pm otherwise u won’t get a table. Lunch is much better in the main restaurant than at the pool bar. Pools are freezing but the kids didn’t mind. Rooms were very basic only under sheets on bed and a very thin blanket no other sheets available which was bizarre. Tea making facilities in room we had a leaky kettle it was replaced but with another leaky kettle so we gave up. Def wouldn’t return and the tourist board should check the rating of this hotel as def should be lower

Ignore the bad reviews! Me and a friend stayed at serenis hotel for a week at the beginning of may and cannot complain about anything! Upon arrival we were greeted out of our transfer and a gentleman carried our bags all the way to our room. The hotel was a lot bigger than we expected as well as our room being bigger too! The reception staff were always polite and friendly towards us and helped with any request we had as well as bar staff, restaurant staff and cleaners, all the staff around the hotel were friendly. The food was good and lots to choose from so for all inclusive you cannot grumble. Our rooms were cleaned daily and bottled water always supplied when room cleaned. The entertainment was not amazing but it is what you would expect for an all inclusive resort entertainment, the same songs and dances for the kids and for the adults entertainment well it was entertaining! I would definitely return to this hotel again for a holiday! I thoroughly enjoyed my stay here and would recommend whether you are travelling with a friend, partner or family.

Family - 5 Adults, 3 Children Aged 5, 5, and 10 years. We paid £3200 for 10 days, all-inclusive (flights and private transfer) - Very, Very Cheap! Ignore all the negatives reviews, it's a budget friendly 5* hotel. So let's get into it! CURRENCY. We bought Turkish Lira, however, everywhere was priced in Euro! You can use, lira, euro, pounds and dollers. BREAKFAST Breakfast is ok. I didn't find no sausages or bacon. You can get a fresh omelette made, eggy bread, toast with all the different toppings, yogurt, cereal etc. In my opinion it wasn't the best, but you will find something to eat. LUNCH Lunch was great. Chicken Kebab, hotdogs, Lamb burgers, Donner, Salad, chips, wedges, naan breads. This was really nice! DINNER Dinner has lots of options. They do the traditional Turkish food like chicken shish, lamb shish, soup, chips, burgers, salad, fruits, vegetables.. there's quite a few options. It was nice. ROOM We all had a room on the 4th floor. Very clean, Aircon was on and worked fine (not the most powerful but it kept as cool) You get one room card which you need to use for the electric. Kettle, hair dryer, towels, shower get, safe, TV all available and a small balcony facing the pool. Rooms can be cleaned everyday.. we had no issues at all. POOLS 2 large pools, 2 relaxing pools, a wave pool, children's pool with 7 little slides and water fountain, indoor pool, and 4 slides which the child could all use. The pool areas were clean. LOCATION Very good location, free bus down to the beach (the beach has lots to do however, if I'm honest, it's not the nicest but it has everything a beach would normally. Lots of shops, clothes, shoes, bags etc - All fairly priced, some places can be knocked down. Bars and restaurants. WIFI No WiFi in the rooms. For a 10 nights its £23 euro PER DEVICE not per room. Which I thought was very expensive. There is WIFI in the lobby areas. ENTERTAINMENT The main entertainment part wasn't on when we was there, however, they the entertainment in the outside bar area. A little bit for the kids, then bingo and then some music. They have arcades where you have to buy token to use - 20 tokens was around £24 euros. They had kids strap in trampoline which was 7 euro for 5 minutes. ONSIGHT SHOPS Clothes, perfume, hairdressers! Don't agree with the first price you can hussle a little bit! Overall, I really can't fault the hotel at all. Especially as it is a budget one. The kids loved it! I was very surprised when I got here, I was expecting it to be terrible after reading the reviews. I really can't understand why they're so bad! Honestly, if you want a cheap get away, just go here..