Spice Hotel & SPA

A wonderful place to relax. Excellent food, drinks, plenty of free sun loungers - all these words fully describe this hotel. Come and you won't regret it. Ogüz and şaynur They will serve you on the beach and make incredible cocktails that you may not even know about.

Everything is great I have good stay thank you Guest relations oguzhan vor everything g

Hello We had a wonderful vacation, it was a really great experience. We hope to come back another day. Thank you for everything. Best regards

We had a wonderful stay at the hotel and truly enjoyed every moment of our vacation. The food was delicious, with a great variety of options, and every meal exceeded our expectations. The service was excellent, and every member of the staff was kind, professional, and welcoming. We would especially like to thank Leyla Hanim, who was absolutely wonderful. She went above and beyond to make sure we were comfortable and that everything was always clean and well taken care of. Her kindness and attention to detail made our stay even more enjoyable. Thank you to the entire team for such a fantastic experience. We will definitely be coming back in the future and highly recommend this hotel to our friends and family♥️

The hotel is somewhat outdated, and the rooms are definitely in need of renovation. However, they were generally clean, and the beds were comfortable. Unfortunately, the hotel uses extremely misleading room names. Even travel agencies and tour operators are unable to provide clear information about the room categories. We booked a Family Room, which is described on the hotel's website as a spacious two-bedroom, two-bathroom accommodation. However, the room name shown on our booking confirmation was "Suite Family Room," a category that does not even exist on the hotel's website. To our surprise, upon arrival we were assigned the smallest Suite Room category, which was not what we had booked and, again, is not clearly represented under that name on the hotel's website. Only after we complained did the hotel offer to move us to a Family Room or upgrade us to a Duplex for an additional charge, which we refused to pay since we had already booked and paid for what we believed to be a family suite. Furthermore, the hotel could not guarantee that the alternative room would have the same sea view as our original reservation. For us, the word "Family" in the room category was the key factor when choosing this hotel. We travelled as a family of four with two teenage children and specifically wanted a spacious room where we could comfortably spend a one-week holiday together. Instead, we were faced with confusing and inconsistent room descriptions that did not match either the booking confirmation or the hotel's own website. Another major disappointment was that the hotel failed to inform guests in advance that the official local taxi company refuses to provide service to this hotel. As a result, we were unable to leave the hotel by taxi, which caused significant inconvenience throughout our stay. They offered a VIP transfer service, hoewver it was not available at all times, like taxis should be. The water slide park, which was one of the main reasons our children were looking forward to this hotel, was closed during the first few days after our arrival. Even after it eventually opened, not all of the slides were operating properly. Considering the prices charged by this hotel, we found both the handling of the room allocation and the hotel's attitude regarding the taxi situation and the water park completely unacceptable. The level of service fell far below our expectations for a hotel of this category. The entertainment program was also rather disappointing and did not meet the standard one would expect from a five-star resort. Likewise, the food lacked variety, with very similar dishes being served day after day. Another major issue was the constant noise during the night. Almost every morning between 3:00 and 4:00 a.m., a service or delivery vehicle entered the hotel grounds. While reversing, it emitted loud beeping sounds that echoed throughout the resort and repeatedly woke us up. It was extremely disturbing and unacceptable that hotel operations causing this level of noise took place in the middle of the night, significantly affecting guests' sleep and overall holiday experience. Overall, the hotel failed to deliver the level of quality and service that should be expected from a five-star, all-inclusive resort. Considering the price we paid, we expected a much higher standard in terms of accommodation, dining, entertainment, and guest services. Unfortunately, based on our experience, we would not choose this hotel again in the future.