Swandor Hotels & Resorts Kemer

Turned up with a child with disability's and was placed in a room at the back off the resort on the second floor and took to the 5th day off our holiday before anything was done about it and also the food is the same everyday nothing changes just cold food repetitive food

We stayed at this hotel as newlyweds. We found this place very, very pretty and comfortable. As a compliment for the newlyweds, the hotel gave us a visit to the à la carte restaurant Gecce. It was a tasty and hearty experience. The service deserves special attention, especially the hostess Milen. This vacation was wonderful. I highly recommend it!

The resort grounds are beautiful and spacious with plenty of sunbeds, and the food is consistently great. Unfortunately, the rest of the stay was exhausting and loud. Despite renovations, the rooms are in poor shape with paper-thin walls, you hear neighbors coughing, people above you and loud groups screaming through the hallways at all hours. The evening shows are completely mediocre, sleep is impossible before midnight or past 7:00 AM. It’s fine for families who don't mind non-stop noise, but terrible for anyone seeking actual rest. Definitely wouldn’t return.

2nd visit to Swandor returned this week with 12 family members and unfortunately would not return again. Cleanliness of the rooms standards have dropped from 2 years ago everything was replenished but not cleaned, towels had holes in them this time round and seemed smaller which is a shame we found a shampoo sachet on arrival and was still there on day 10 when we left. My daughter was with me this year with her girlfriend having come out only in last 18 months this was their first holiday as a couple, a guest made a complaint whilst we were all in the pool that them being affectionate and by this I mean playing in the pool and a peck was disturbing and said guest wanted to call the police. The hotel came to them told them to stop or they would be arrested in front of other guests which was highly embarrassing. It hurt to see my child put in this situation I spoke to concierge who did apologise however this did not change the whole experience. We had one evening playing a game in the darts bar as a large group we were a little loud laughing and enjoying ourselves to where a table adjacent to us complained to the bar staff and we were asked to be quiet or leave the bar, I am aware everyone has different ideas of peace holiday fun etc but was not a nice experience this time round. The actual hotel is beautiful the food etc cannot complain the entertainment staff are fantastic and made it fun. Management and other guests however need to learn to relax and how to treat others !!!

We are currently staying at the hotel and having a fantastic holiday - all 40 of us adults and children. Great hotel to go with a group - the kids indoor play club is a god send to get them out of the sun for a few hours, the staff are great and the kids loved them. Overall a fantastic holiday with great people.