TUI BLUE Sensatori Akra Sorgun

Very little to find fault with at this beautiful hotel! Rooms and hotel areas are all stunning and immaculate. The food was simply wonderful too and the staff can’t do enough for you, especially bar staff. If I were to be very picky I would say the area between the hotel and beach (where the cabana beds are) could be revamped and it would be lovely to have a few more speciality restaurants. But again I’m just being fussy, it really doesn’t spoil the experience at all! We will definitely return!

Have been coming here for several years, twice a year but this will probably be our last. The main attraction has been how peaceful it is and unfortunately the new hotel next door is very noisy, with their entertainment platform built close to the adults only block of the Sorgun. The noise and lights in the evening when we were there was extremely intrusive and spoilt the ambience for us. Such a shame as the Sorgun is a lovely hotel, excellent food and lovely staff. If you are used to noise and lights you may well be perfectly happy there but we are not used to either and cannot see where we could stay in the hotel to be shielded from it unfortunately.

This hotel is lovely from the grounds to the food and drink all of a great quality all above standard. I think the thing that sets this place apart is the various entertainments at night , the staff who are lovely but finally the management when we were her were so attentive always asking if there is anything we need or they could improve on, they have a whole management night dedicated to it and in addition forms to your room for you to put anything minor or major repairs needed to the room or any other comments. I have been well over 30 holidays to various standards but I've never seen such an attentive management team I really hope they are still there when I return in April 26.

This is our fourth visit to this hotel and, once again, we had an amazing and memorable holiday. I must express my sincere thanks to the management for the level of service and the excellent facilities provided. The hotel sets such high standards to ensure that guests have the best experience possible. Thank you. The hotel grounds are stunning and immaculate and all areas of the hotel are comfortable and spotless. The inclusive à la carte option is very much appreciated and we enjoyed visiting them all. The service and attitude of the staff was impeccable. Every employee we came across did their utmost to make us feel welcome and we were consistently greeted with politeness, sincere smiles and a willingness to help when requested. A special touch-many of the staff remember our preferences. As well as the normal activities, the hotel offered a number of extra options. I loved the cooking lesson and lahmacun has become a favourite since arriving home. The cocktail class was amazing and the wine tasting, interesting. Sadly, the Turkish language lesson was cancelled but I’m hoping to attend during our next visit. All activities can be easily booked on the app. I must mention several members of staff, who we came across on a more regular basis, and who provided a friendly and attentive service. Mehmet, our breakfast and lunch time waiter at the adult restaurant, Sedef at the chocolate and coffee bar, the staff at the Italian à la carte restaurant, Engin at the adult pool bar, Mahir at the lobby bar and Omer at the beach. Okan & Rűmeysa provided an excellent guest experience service as did Salih, the reservation manager. Thank you. We enjoyed the holiday experience so much that we have booked to return when the hotel reopens and hope to see you all in March. You have a hotel of which you should be extremely proud. I feel like I’m beginning to sound like an advert for the hotel, as well as the Akra group in general (see previous reviews) but their attention to detail and thoughtful touches do make the holiday special. As an example, we were leaving 2 days before my birthday but even so, a card, champagne, chocolates and macaroons were sent to the room. During our stay there was a conference for all the Akra Guest Experience Managers and we were recognised and greeted by Yvonne, the Guest Experience manager at Akra Kemer and it is this customer focus that singles out this group of hotels. The Guest Experience team from The Residence and sister hotel happily gave up their precious coffee break time to chat to us about our forthcoming visits in April and October. We are looking forward to seeing you then. If you are looking for a beautiful hotel which focuses on excellent customer service and has great staff this could be the hotel for you.

We visited the hotel in October for our second stay in 12 months. On this occasion I will keep my review short, a detailed review was posted after our first visit. Although unsure of if we should have returned so quickly, those worries were quickly dispelled, we had a fantastic holiday and loved every minute. The staff were excellent, as was the food and drink. We will return again and some point as this hotel has everything you need for a prefect relaxing holiday.