TUI MAGIC LIFE Jacaranda

Chaimae, the Guest Service Officer, did an outstanding job and took great care of us during our birthday celebration. She was attentive, professional, and genuinely made our experience special. Overall, the hotel staff were incredibly kind and helpful throughout our stay. Everything was excellent, and we truly appreciated the level of service we received.

Excellent place, clean, different activity. Hopefully we return here on The future!

I had the best time staying in this hotel, plenty of entertainment options available, fitness, activities and evening programme always plenty of options for everyone. The staff were lovely special shoutout for the amazing entertainment team, Hichem, Tina, Summer, Emily, Julian and Mustafa. They all made sure I felt special and had the best energy. Would definitely recommend and stay here again, especially during this time the amount of guests is perfect and not crowded.

The management is incredibly poor; there are construction works everywhere. Operations and animation are disgusting and beyond terrible. Room cleaning is fairly good, meals mostly consist of chicken, and there are virtually no red meat dishes.I think there are better quality hotels available for the same price.

A hotel with comfortable rooms, friendly service, and a pleasant atmosphere. Special thanks to tennis coach Ali for his professional, comprehensive classes, which definitely made our stay more enjoyable.