OZ Hotels Incekum Beach Resort

Rooms cleaned and towels changed daily. Small tv with barely any UK channels if any at all. Wine - red, white and rose all bad. I generally find one I can drink at resorts while I’m away but these are not good (and I’m not fussy!!) Cocktails - Generally really poor pre mix and do not taste good except for the staffs own creation that’s better than anything on the menu. A special thank you to Umut for excellent service at the lobby & pool bar. Spirits - local spirits are ok and mixers are premium so along with beer, that was our go to. WiFi - poor in areas, fine in others Animations team - fantastic. Non stop activities all day and they are very friendly. Bars - lots and staff are great Food - generally very good with themed nights. Entertainment - good. Facilities - good. Tennis court great but 1 child’s racket and no adult rackets isn’t ideal. Table tennis and football pitch good. Basketball court ok. Mini golf - 6 holes but really poorly maintained with a green top that is loose which was disappointing. À la carte restaurant - great food and experience, lovely food and the wine was a lot nicer. Lobby - Very attractive, but barely any AC so it was like a sauna and on one night they “ran out of ice” which isn’t ideal in 100 degree temperature. Warm cocktail!! Pool - good sized pool with some very fun slides. Pool sun-beds are almost all reserved by 7am which is frustrating as the warnings by the hotel are not enforced.

It was our first time in Turkey, and I had high expectations after hearing so many positive stories from friends who had visited in the past. Overall, it was a nice holiday, but there was definitely room for improvement. Good points: The rooms were clean, the towels were changed daily, and the food was decent. The beach was very close to the hotel and reasonably clean. The evening entertainment program was excellent, and the pools were also clean, with the water temperature being just right—not too cold and not too warm. Bad points: If you arrive by plane, the hotel is quite far from the airport (90 km, which is about a 1.5-hour bus ride). There were two dead cockroaches on the walkway in front of our room, and they were only removed after two or three days. The food was generally good, but there were sometimes flies inside the restaurant landing on uncovered dishes. The coffee was not very good, and the cleaning around the accommodation blocks was not very thorough. For example, there was a large piece of moldy bread in front of our balcony that remained there until we left. In addition, on several occasions, I found dirty forks, spoons, and plates in the restaurant.

The location is about 1.5 hours away from Antalya Airport. The hotel's pool and beach were magnificent, and the grounds were excellent. The alcoholic beverages were of high quality, and the bartenders made great cocktails. There were daily activities that changed every day, and the food was delicious and varied. However, the only things we did not like were the room cleaning and the cleanliness of the dishes. The tableware was often greasy or stained, suggesting it wasn’t washed properly. As for room cleaning, the staff member would enter the room wearing the same slippers they wore outside and would use the same mop for the room floor as they did for the bathroom. Furthermore, our room was not cleaned properly upon our arrival; there were clumps of hair on the floor. Regarding the dishes, I had to take them to the sink and wash them myself every time. In my opinion, this hotel is at a 4-star level.

Nice hotel with beautiful location. Quality of service varied, and room cleaning didn't meet the expectations. But there were two persons whose services were excellent, Yunus in reception and Armani in snack bar. Five stars to both of them.

An excellent hotel! The food and service were at the highest level; the staff truly goes above and beyond to take care of their guests. We also loved the entertainment and the variety of activities throughout the day. It was a wonderful experience and definitely worth every penny.